Aqimero Info
Amenities
Service options
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Highlights
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Great dessert
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Hard liquor
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Healthy options
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Late-night food
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Small plates
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Vegetarian options
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Wine
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
Atmosphere
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Cozy
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Romantic
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Trendy
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Upscale
Crowd
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
Planning
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Lunch reservations recommended
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Dinner reservations recommended
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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High chairs
Parking
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Paid parking lot
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Parking
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Valet parking
Other
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LGBTQ+ friendly
Best WLM Reviews
Stopped in for lunch and got a chicken caesar salad. The chicken was overdone so it was tough to chew, but the dressing had good flavor.
The churros were delicious, how can you go wrong with fried dough and sugar?!
Really cool vibe and atmosphere. Feels like a trendy restaurant/hotel bar. Service was great, everyone was very attentive. Food and drinks were a bit slow but we were there on a Friday night. Overall the food was very tasty it was just overpriced in my opinion. A virgin mojito was $14 and an espresso martini was $29.
What an experience, food was amazing the atmosphere as well and our server I believe his name is Ezekiel (hopefully I got it right) his knowledge of the menu was extremely helpful and the way he treated us was great. My parents don't speak alot of English and he made it a point to speak Spanish...well not much but enough for my mother and dad to understand coffee lol. To the wait staff and kitchen staff you all get 5 stars
If I could rate this experience a 0 score I would! Although the food was good, the customer service was poor! We entered not to be met by a host. We had to try to find one. When we finally found the host, she was pleasant and we thought we would be off to a great start. We ordered drinks and appetizers. As we waited for our remaining guest to come as we finished the appetizers the male host in all black came to our table to tell us we needed to order our our entrees or be moved to the lounge because he had other guest for the table. As we looked around there were plenty of other tables available. There was a larger table of guest who had arrived before us and he never even walked over to have them speed up. When I addressed his comment he was condescending and dismissive. We told him to send the server since there was a rush. The serve did not come over for another 15-20 minutes. When our food arrived we were never provided with steak knives to cut our food. The server and male host made us feel unwelcome and rushed. Although the other food was fine the lamb chops were rare and had to be sent back after asking for them to be medium. The bathrooms were not clean and I had to request paper towel. Instead of handing me the paper towel as my hands were dripping I had to follow the worker back the restroom just to get one. We were told we couldnt take photos because it was a liability issue and the Ritz could get sued. The experience makes me never want to return or even go to a Ritz Carlton if this is the experience. I’ll stick with the Four Season!
I was excited to try Aqimero after a friend showed me a video of his dinner selection that was an enchanting presentation. Learning it was located in the Ritz Carlton was a bonus as well. I immediately expected great ambiance, food and impeccable service.
The entrance from street level into Aqimero is breathtaking. The hostess was friendly and advised she would be able to seat us when the third person in our party arrived. That was perfectly fine. We headed to the lounge area and grabbed a seat. Within a few minutes, a very nice server approached us and we ordered cocktails. I had the Espresso Martini and my friend ordered a Spicy Marqarita. Both drinks were satisfying and the tab was closed.
We were seated in the bar area and advised of our waiters name. Another nice server offered us water and advised of the specials. However, after an excessive amount of time had passed, I went to the hostess stand to advise our waiter never approached our table. Shortly after, a young lady came to our table and informed us the person we were told would be our waiter went home and she would assist instead.
We started placing our orders and one friend asked if they had salad. She was informed the did not. (that's odd for a restaurant not to offer a salad). She then ordered the Crab Cake Benedict and a Lemon Drop Martini.
I ordered the pancakes and since I had looked at their online menu, I asked if they had bacon and eggs. The waitress said they did. (why would these items not be on the printout Brunch menu)? I ordered those as well as a Peach Bellini.
The waitress brought the Lemon Drop Martini and an Espresso Martini. I advised her I ordered the Peach Bellini. She took the Espresso Martini back and placed it back in the area for servers. Then there was a wait for the Peach Bellini.
My pancakes, bacon and eggs were all very good. My friend and I were both completely deflated to see there were 2 small box style crabcakes and not fresh lump crabcakes as was expected in a venue located inside the Ritz Carlton in Center City Philadelphia. This was a major disappointment. And to top it off, her dish was cold as if it had been sitting awhile. That's unacceptable.
We ask for the check, and the first thing listed is a $22 Espresso Martini! My friend now goes to the hostess stand where our waitress was located. She acknowledged the mistake and had it corrected prior to presenting us with a new tab.
There were far too many mishaps and disappointments for me to say I would recommend you try them. However, there are good reviews as well, so decided for yourself.
Cheers!
Went to celebrate husband’s bday!
Great ambience and vibes. The restaurant is located in the lobby of Ritz and has a nice loud feeling to it.
Food was good however service was a bit slow.
Overall a great place to have dinner!
Here’s a draft of your review:
I recently visited this restaurant to celebrate my wife’s birthday with a brunch, and while the food was amazing, our experience was severely impacted by poor service. We had to wait over 30 minutes for our table to be cleaned, and even though the restaurant wasn’t overly busy, the staff seemed understaffed. Ordering cocktails took forever, and when they finally arrived, they were inconsistent. I had to repeatedly flag down the waitress to check on our drinks and even follow up about our espresso.
What’s especially disappointing is that this level of service is completely uncharacteristic of the Ritz-Carlton, which is known for its high standards. I drove all the way from New Jersey for this experience, and it was not worth it. I would not return to this establishment, and I’m concerned that such subpar service was allowed to happen at a hotel of this caliber.
The atmosphere is nice but the cocktails have changed and they just aren’t as good. Food is just okay. Also, my friend and I paid $40 each for a hot chocolate with a shot of Baileys and hot chocolate wasn’t even good. For perspective- my husband and I took our 3 kids to Carette in Paris for the most amazing hot chocolate and desserts for $60.
Quick Facts About Aqimero
Today
Opening Hours
| Sunday | 06:30 AM - 10:00 PM |
|---|---|
| Monday | 06:30 AM - 10:00 PM |
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 11:00 PM |
| Saturday | 06:30 AM - 11:00 PM |
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