AppleMed Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
Best WLM Reviews
Walked in and felt comfortable as to how clean and organized this facility was. Was treated with professionalism and treated with absolute care by one of the medical assistants, Carmen, who was very knowledgeable and exceptionally helpful with my questions and concerns.
This facility was very clean and the intake process was very easy. The staff at the clinic was phenomenal from the front desk to the MA'S and doctor on duty, Initial wait times were at least 15-30 min since it's a walk in clinic but once you're in everything went very smoothly. Carmen was very knowledgeable with all of my questions I had asked her, She made sure I was comfortable before doing any tests. The doctor had great bedside manners , explained everything thoroughly and was pleasant. I would absolutely go back again if needed.
Absolutely the worst experience I have ever had with an urgent care. 5hrs of waiting outside for a covid test. No communication, no process just people standing around not working. This place should be reported. Avoid at all costs
Horrible staff from the front desk to the doctors nobody will listen to anything you say waited 2 hours just to be dismissed in a few minutes. Never take any of your family members here they are absolutely horrible. Don’t even waste your time. I had a horrible experience. The big white lady with blonde hair who works at the front desk is very rude, slow and lazy she needs to be fired asap. As someone who’s worked in the industry the level of service at this clinic is concerning.
The staff was professional. I received the care I needed, relatively quickly. The nurse Carmen took the time to answer all of my questions , she even gave me discharge papers to review just in case I had forgotten the instructions that were given.
This urgent care is one of the best urgent cares in mount Vernon. The office is very clean and the staff is professional 10/10!!!
All these people be on line from 6:30 this morning while it is freezing and it’s now 9:10 and they still have not open the door. They also called people out of turn and the Spanish young lady at the front desk is a bit rude. People are sick or concern and she has to do better. The doctors also tend to make two different decision on medication. The one who was suppose to put medication in at the pharmacist. Had to go back because they don’t answer the phone to have the second doctor say, you don’t need that. Listen to me. Really. The staff doing the exam in the Covid test in the back were very nice.
I was helped by the front desk staff immediately, was attentive to my concerns and was timely processed. I was brought into the rooms where I was met with a friendly welcome by the M.A's, they took their time to understand why I was there and showed professionalism. The doctor answered all my questions and made sure I left with all my concerns answered. I recommend this facility for your medical needs
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