Applebee’s Grill + Bar Info
Amenities
Service options
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Takeout
Accessibility
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Wheelchair accessible parking lot
Offerings
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Alcohol
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Beer
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Coffee
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Happy hour drinks
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Vegetarian options
Dining options
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Dinner
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Dessert
Children
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High chairs
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Kids' menu
Best WLM Reviews
They forgot about my daughter's meal. She order first but everybody else recieved food before her. It took forever to get the kids refills. They need more servers. The waiter didn't ask if we wanted ketup or Mayo until after ten minutes of eatting. The food wasn't seasoned at all. If I would grade them it would be a C.
The night we went, someone next to me got extremely dry, though pork chops two times in a row. Also, my burger came out with ketchup when it was ordered without, and my husband's steak was nearly well done when it was ordered rare-medium rare. The food we got was really flavorful, just not cooked how it was ordered. Mine got sent back because the waiter checked that it came without ketchup and since it did he got me a new burger.
Nice atmosphere, although the music was definitely too loud causing everyone to have to scream. Waitress was friendly but a bit awkward. My only real gripe is that the $10.50 wonton tacos were all taco and no Wonton. They could not have put less filling in them. Overall not blown away by this location.
Pretty good, menu has a lot of option but for the price the portions are small. Food taste amazing everything is well seasoned.
The food is delicious, as expected from the franchise. However, there's a severe disconnect on providing timely service. Getting seated wasn't an issue as it wasn't packed. Our drinks came in a few minutes after ordering them.
But the biggest complaint is the time between placing our order and it getting to our table. When two of three of our orders got here (so my dad had to wait an additional ten minutes after we waited 30 before getting ours), it was apparent that our food had been sitting there for a while. The cheese on my mac and cheese entree was visibly cooled on the surface and my step sister's shrimp was a little cold. And with two customers sitting next to me, I can identify that they've been waiting for a while as well. The dessert came quickly though.
In conclusion, I feel that the training the staff receives need to be reevaluated to significantly reduce the amount of time the customer needs to wait, especially in non-peak hours. As it stands, prepare for a longer-than-expected wait if you desire Applebee's food. Otherwise, your time and money is better spent elsewhere until they can provide faster service.
I worked a 14 hour day and wanted to come home and have a nice, easy dinner for a treat. (My wife and I rarely go out to eat)
Well, when we got to the restaurant, we waited around the tiny waiting area until I had to pull a server aside to get seated. Once we were seated I asked our server for a booster seat for my daughter to which she replied "uh, don't you mean a high chair?" I told her no, a booster will be fine. After we all were seated we waited. And waited. And waited. We waited so long for water, the servers came to the table adjacent to us three separate times, made eye contact with us and kept walking past. The table just behind us who was seated about three minutes before we were, received drinks, ordered and received appetizers, and placed dinner orders.
I was so frustrated with our service I asked to talk to the manager. I wanted to know why it would take longer than 20 minutes to get a simple water to our table. I was told, yet again to wait, and the manager would be with me. I waited for ANOTHER ten minutes and when no one showed up to talk to me, I had to leave.
We walked in and didn't get acknowledged for a good minute only after looking around and making eye contact with the waitress and yet we waited a few more minutes. The restaurant was far from being busy. It was dead in there minus about 3 tables. We got seated and got our drinks. No napkins, no silverware, no small talk, not even a damn smile, NOTHING. After ordering our food it took a good 45 minutes for a kids corn dog and mac n' cheese and an adult entree to be brought out. I had to ask for silverware. I never got a refill on my water. Our waitress never came and checked on us until we were all finished. She looked like she hated life. (If you hate your job then move on). I debated on leaving a tip at all. But I left the bare minimum. ABSOLUTELY HORRIBLE SERVICE!
Seeing the previous reviews I was hesitant to come here. For a Friday night at 530 the restaurant was surprising empty. Service was great. Timing was almost perfect and food came out hot and as ordered.
The only reason my visit did not get 5 stars is the size. This Applebee's is very small and only had one table capable of fitting my party of 6. They turned a table meant for four and made it work for us, but it was a little more cramped then I'd like. Not a huge deal just a minor inconvenience. Overall excellent dinner, and I would recommend.
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