Applebee's Grill + Bar Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Great beer selection
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Great cocktails
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Great dessert
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
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Wine
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
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Transgender safespace
Planning
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Other
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LGBTQ+ friendly
Best WLM Reviews
Had shrimp Alfredo. Shrimp bowl. Queso n chips. Not enough flavor in anything but the Shrimp for me. The margarita was weak and too sweet. I'd rather a smaller one with the same amount of liquor. Maybe i would've tasted it. Our server was amazing. So polite. Professional. I appreciate her attitude and demeanor. If it wasn't for her, I would've gotten upset..
Yesterday evening my daughter wanted to celebrate her birthday at Apple Bee's. This was one of the worst experiences I've ever had dining at this restaurant. Most of the staff were in the back conversing with one another. It took 30 minutes for someone to come to our table and place our order. It took almost two hours for our food to get prepared. I kept requesting to speak with a manager, no one responded. Also no came over to ask is everything okay. We also didn't have any refills. 30 minute before our food was served the manager didn't even apologize for the long wait or the poor customer service provided. My daughter was very disappointed and so was I. I understand that it’s always short staffed at this location but it's like no one wanted to work. If I could give this place Zero stars I would. This location has went completely downhill.
I'm here right now in Applebee's and I have to tell you the service is fascinatingly horrible! We arrived during lunch time and they were NOT prepared. We had to wait to be seated but there were only four people who were already seated in the restaurant. The manager seated us and then vanished. We waited 15 minutes and then I went to the bar to order drinks and food. Then we were NEVER given water. My food came out with a rotting tomato with a vine top connected to it. Next anything we ordered extra took an additional five minutes to get. Very dry cold impersonal service. Like it was being ran by a bunch of malfunctioning droids. Don't do it, it's a next level awful experience with a side of Dam#. SMH
Question: this restaurant obviously lacks proper leadership (based upon the many bad reviews) why the heck doesn't Applebee's replace the manager? IJS
Bianca is the best ever! I loved her service i will be back soon to see her & enjoy the food again and drinks thanks girly????????????
I had a great experience this time around I did a solo date food came out quick was good I order a perfect margarita flight which I enjoyed. Also like the manager was willing to help the servers.
If you want service done right this isn’t the place to go at all!!! Ordered online for inside pickup. Girl at ToGo register was too busy in a long conversation instead of getting several orders out so when we finally got our order home it ended up being lukewarm and made wrong. When you order a burger well done with certain toppings on it then those things should be honored but it wasn’t at all. Then for the price you pay for an online app of bread and cheese (brew pub pretzels) you should have an actual serving of the cheese in the ToGo cup instead of just the bottom of the cup just barely lined with it. Also, when you are a vegetarian and order a grilled cheese the top view in the container should look the same as the underside of the sandwich, but not mine…instead I picked it up and it was full of little pieces of bacon bits and God only knows what else from the cooktop that obviously wasn’t cleaned before my sandwich was cooked which isn’t supposed to happen at all. The cooktop is supposed to be cleaned (a metal scrapper run over the entire surface) each time someone’s food is made and when done properly everything does come off the cooktop and doesn’t transfer to other people’s food then. Then when I called to speak to the manager (Steven/Stephen) about the issues we found when we opened our sealed bags at home, he was more concerned about lecturing me on the proper way to order through the website (which I did in the first place) and also was more concerned about lecturing me on giving him respect due to the hungry people in the background of my call being upset with his lack of concern with wanting to really do anything to fix the issues. His fix was a half price refund for the pretzel app…yes because I so want to pay half price for salted bread that I can’t dip in cheese because they barely put any in there to do so, and half price for the burger that my son couldn’t even eat because he eats cooked food and to him even a little bit of pink in a burger is raw food. So I’m to pay for things we couldn’t even eat that are in the trash then…yes Steven/Stephen those are some excellent managerial and math skills you have there. Almost our entire meal went in the trash but yes let’s lecture the customer about respect right because that’s what I thought I was paying for when I ordered from your business Steven/Stephen! So, this location knows nothing about food or respect and $41.05 may not be a lot to some but take it out of your wallet or purse and put it right in your trash can and I’m sure it will look like a lot in there then because it sure does to us right now. Had an even worse experience here a couple months ago dining in as well, thought they might have gotten it together by now by I guess not…that experience was so bad that others around us were getting up and walking out mid meals and we almost did as well. Everything we ordered they were either out of or when it came to the table it wasn’t anything like it was supposed to be. For example, my daughter ordered a strawberry balsamic salad and there were no strawberries in it, half of the other items that come in it were missing too, and they brought here Italian dressing out with it. When she asked for the balsamic dressing that comes with it they had no idea what she was talking about then instead of finding out, the waitress in training got her trainer who came over and told us that it is the dressing it comes with…umm last time I checked balsamic vinegar dressing is dark colored not a clear to light yellow color so nope Italian dressing isn’t balsamic dressing. People were just too lazy to do their jobs and the kitchen staff don’t get me started on the wait times for the food then. Half our table of 4 was finished eating apps and full meals before the other half of the table even got their apps or meals an hour and a half later still. However, if you want a good location to eat at that does their jobs, takes care of you and has managers that handle issues IF you ever do have one I can suggest you try the one we prefer to go to now out in Macedonia Commons.
I had a real good experience food was perfect and I love the new drink feeling full and good..
I wouldn’t recommend this location. We walked in and literally had to seat ourselves at the bar because there were 3 employees standing there watching us stand there for one. For 2 when we sat at the bar the employee that was working it was training how to make drinks with two other employees like we haven’t been sitting there for another 10 minutes.
When the food came out it was good, but for the endless shrimp and boneless wings the portions kept coming back smaller and smaller. How do you go from 8 to 5? Another customer complained to the manager about the service before we could. I’d figure I’d save the hassle and just write a review. All this and they were over staffed! Make it make sense. Definitely last time.
Quick Facts About Applebee's Grill + Bar
Today
Opening Hours
| Sunday | 11:00 AM - 11:00 PM |
|---|---|
| Monday | 11:00 AM - 11:00 PM |
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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