Applebee's Grill + Bar Info
Amenities
Service options
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Great beer selection
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Great cocktails
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Great dessert
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Great tea selection
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Great wine list
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Healthy options
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Late-night food
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Quick bite
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Small plates
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Wine
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
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Transgender safespace
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Other
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LGBTQ+ friendly
Best WLM Reviews
Sorry to say, but the management here really needs to train and coach the servers on basic customer service. My wife and I went for a casual Sunday dinner with my 80 year old mother. Restaurant was not busy. Waitress started by taking our drink order, including my mom's request for an ice water with her cocktail (my understanding is that whenever alcohol is served, water should be offered automatically; it was not offered to us). after waiting until just before our food arrived, we finally asked again for waters, and this time got them. When our food arrived, the server asked if there was anything else we needed, and I asked for the extra garlic butter my wife had ordered with her entree. The waitress said "oh, it was there I just didn't have enough hands to bring it, I'll go get it now" and proceeded to disappear for the rest of our time there. Never came back to ask if we needed drink refills (we did), never came back to ask if our food was okay, to offer desert, to offer to-go boxes (we had to ask another water for those), didn't even acknowledge us when we left. Did she get the recommended 20% tip? No. Good service would have earned her that, great service would have earned her more than 20%. The supervisor on duty should have to pay the difference out of his wages because I believe he or she failed to adequately train and coach the waitress. Try to do better, please.
One week later follow up. It just keeps getting better! I got a reply (not sure if it's an actual reply or an AI auto reply) but in any case, I was sent a URL to respond to and of course the questionnaire at the URL is not working- it asked me to provide the date of my visit using "the calendar icon below" and no surprise, there was no calendar icon and I couldn't continue the questionnaire. What a joke.
I ordered online, The time shown for the order to be ready was 40 minutes. My husband is a truck driver and only had an hour to eat. We walked into the restaurant spoke to Carl the GM, and we're pleasantly surprised that he was more than willing to get our order and service in the restaurant. Everyone from the curbside specialist to the waitress and the manager were super sweet and very willing to get us in and out as soon as possible. Carl's Saturday evening team worked together seamlessly.
The food was terrible,to say the least. ordered the sirloin. It came raw.,ànd we also ordered chicken pasta and it had no flavor. The service was terrible. (Tiffany) the server took over 45 min to even come to the table she sat me at and take an order. She also stated that I had 3 minutes before the kitchen closes so this is the last chance to order. Wow! Desserts were also terrible dry, old, not tasty. Ice cream was melted.
At least this time my grandson got his bday song n dessert ????. Last year when we mentioned it was his bday, not even the manager did anything to make his day. Grandson is 4 years old now n he said he had a great time at Applebee's.
My family and I would like to give a big shout out to Karl, one of Applebee's managers. Although he takes his job seriously, he also has a heart of gold, we have a terminally ill daughter after her last surgery. She wants her favorite meal from Applebee's fries and applesauce. Karl made this happen for her! In my opinion, we need more people out here like Karl!
Karl, thank you so much for showing your support for our community, but more importantly, for our daughter!!
#CHDAWARENESS #1IN100
Our server Riley was kind,Courteous, attentive, and gave us EXCELLENT Customer Service!!!! The Manager Carl was very nice,listened and helped us with registering our gift card. I would DEFINITELY recommend the Los Lunas, New Mexico location to my friends and family!!!
One of the worst experiences I have had. $25 for this. What a joke. My steak was thin and not cooked properly. Mashed potatoes were a quarter full and 7 pieces of broccoli. Sad day for applebees.
Oustanding bar service. Alex always has good attitude, I dont cringe from her, she is very good at bartending. Refreshing service after coming in from other mediocre establishments..
Quick Facts About Applebee's Grill + Bar
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 01:00 AM |
| Saturday | 11:00 AM - 01:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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