Applebee's Grill + Bar Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Great beer selection
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Great cocktails
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Great dessert
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Great tea selection
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Great wine list
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Healthy options
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
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Wine
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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LGBTQ+ friendly
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Tourists
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Transgender safespace
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Other
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LGBTQ+ friendly
Best WLM Reviews
I would like to thank Harold the GM and Jordan from guest relations and all the staffs for their customer service and fast response to address my concern. My first experience was not the greatest but with their help and support I gave them an opportunity to fix the issue. They gave me a $25 giftcard to go back and see the improvements and I can say I am impressed.i knew that my first experience was a one off but it was still concerning that's why I had to post 1 star ????. But YES it was a ONE OFF!!! I brought my family there tonight. Party of 5. All went well. I don't think they knew i was returning but I wanted it that way to keep it ????. Food services staffs were 5 stars ✨️. No complaints. My family and I enjoyed the food and staffs. They were very attentive and food came out perfect the first go round. We would definitely go back and I would definitely recommend it to ALL I am glad I when back and will be going back because this location do care and show that they can take accountability. 5 stars ???? all way around. Great job. Thank you all for all you do and the Crown whiskey sour was Fire ????... lastly shout out to our waitress/server... you are awesome!!
I met my sister, her husband, and my nephew for lunch ay Applebee's in Sumter and it was a great experience. The food was HOT, FRESH, & DELICIOUS! Our waitress, Logan, was AWESOME! She was professional and very attentive to us and her other customers. We gave her a BIG tip for doing such a good job. We spoke with the manager, Jessica, to inform her of the great service we received from her staff. Jessica was also polite and came by our table to make sure everything was good. We gave her compliments on the good job she's doing and we will definitely come back to eat there and tell our family and friends too. We need more people like Logan and Jessica, who takes pride in their jobs, to make eating out a pleasant experience.
Yesterday, my husband and I went to Applebee's for lunch. I was hesitate because over the last year or so the few times I had a taste for it I was highly disappointed. Well that ended yesterday! There's new management, (Jessica to be exact) was very pleasant, more than enough wait staff, I'll name McKayla, she was a great waitress, very attentive, very friendly, the food came out timely and was excellent! Give them another try!
We have hardly gone to Applebee's over the 6 years we have lived here. We decided to give it one more chance just to see, although we already knew it has not improved much over the years. Christine (apologize if I spelled it wrong) was great! She was timely, kind, and attentive. Although I'm sure she's exhausted as it looked as though she was serving the whole restaurant (poor thing). The host however has the worst attitude. He was rude and you could just see it on his face. Maybe it was on off day. Honestly not as bad of an experience as past times, but I'm not sure we will be back.
LuLu made this an over the top experience! Her demeanor and disposition had her waltzing through the restaurant with confidence and adoration for what she does. She was well informed about allergies, and quick and efficient! The food was fresh and tasty. 110%, go see LuLu!
I would like to start off, I waited 10 minutes just to be seated, when it wasn’t busy at all. Finally got sat down waitress took our order than our food comes back took us until our food was cold to even get utensils while she sat and talked to her coworkers needless to say me and my family did not leave happy.
Very few customers and waitstaff. The hostess and waitress were exceptionally sweet and helpful. We waited a while for our salad and we needed knives. The kitchen were washing them and would bring some out when they were clean. Others left because they had not received drinks and appetizers. We only went because we had a gift card. Definitely we will not go again.
Horrifying experience with the manager Melissa today after I had taken my 2 young kids to the restroom all of 2 minutes after the food arrived, they are young and random bathroom stops aren’t uncommon, I also left my phone on the table AND told my server that we were using the restroom and would be right back. When I came back the host was cleaning the table when I told her that we were still here and just using the restroom. She makes a comment about how she thought we were gone despite not a single bite taken out of 2 or the 3 plates and a phone still on the table. She walked away and I noticed her wash rag on the table, in my daughter’s food draped over her untouched pizza. I let her know the rag was on it and asked for it to be remade, in which she takes the plate of food. I watch her go up to the manager that was also with the bartender, any are sitting around talking and staring me down, no movement to the kitchen to have the pizza remade. I go up to my server to ask if she could go see if the pizza was in or get them to start it. The manager is staring me down at that point so I asked her if the pizza was in yet, at that point she walked up to me with ignorance and disrespect as if I was inconveniencing them and said she was just trying to figure out the problem so I reiterated it and she said yeah I know that now. So at this point I’m frustrated from being stared down for 5 minutes and no effort being done to remake the contaminated food and I ask her to get the pizza going and she told me that it was already, which it took another 10 minutes to get the food and that pizza takes 2 minutes to cook, IF it was already in it would have been coming right out. My server came up completely unaware of the situation so I told her what was going on and the manager did not like that at all. I overhear the bartender telling all the bar customers about customers not always being right so at that point I was fed up and spoke up about how I absolutely was right after a dirty rag was in my daughters food. With her nasty attitude tells me that she’s not talking to me and I continue to hear run her mouth to the bar customers. The server told me that the manager wanted us to leave, before my daughter had been able to eat so I asked for a refund on the pizza and was ordered to pay the entire check with no discount. I told her that I wasn’t going to pay for something that my daughter can’t eat because we were getting kicked out and she told me that she just wanted us to leave so I told her that my daughter would eat than and I’ll leave a review, she walked away telling me that she was calling the police on me. Her son is now making comments on Facebook about me drinking and driving, I had a single beer. Which means she isn’t even off work yet and calling and telling people bad things.
Quick Facts About Applebee's Grill + Bar
Today
Opening Hours
| Sunday | 11:00 AM - 11:00 PM |
|---|---|
| Monday | 11:00 AM - 11:00 PM |
| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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