Annmarie McDonald, MD Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Horrible service office only care about making money and not the patient welfare. I had surgery back in 8/12/24 in September I called for the office to submit my medical transportation form, I in all the pain I was in was made to wait three hours to see the doctor while the girls at the front desk laugh and talk with each other I was told the form was submitted the same day and it will take a few days to reflect in the system this is December and I have no medical transportation and the office is refusing to submit my transportation form unless I agree to come to the office for blood work. I had blood work done four times in one year by northwell hospital I don't need blood work again. Horrible service from this office.
Those who say it's great service are lying. You wait 2 to3 grs to see Dr. Mcdonald even with an appointment. She has an Indian calling center which we don't know what these ppl in a different country are doing with our info. There is a high turn over of staff (some are rude but it maybe that they are stressed). She gives a pill for everything. Most west Indians go here and I don't understand how they accept this terrible service like they aren't paying for it.
Initially Dr. Macdonald was really good but thru the years her service has severely deteriorated. My daughter visited her and had to wait 2 hours to be seen for only 4 minutes and my daughter had asthma. Dr MacDonald wrote her proscription and 5 days later the pharmacy still has not received it and my daughter needs her medication. When calling her office I get a third party call service that can barely speak English and when asked to speak to someone in her office they say the office is busy and not taking calls. This is truly ridiculous and bad service. I’ll be looking for a new family doctor for myself and my family .
I have been sitting waiting ✋️ about 1 month and 15 days to see how long you have to wait for your prescription! It's definitely not an insurance PROBLEMS because I checked and verified.....THIS OFFICE JUST HAS NO SKILLS 00000000 NOTHING ABSOLUTELY NONE .....DONT GO HERE PEOPLE'S
My initial visit was great. I guess she wanted a good review. Fast fwd, a few visits later. It’s terrible. I had a tele visit but no follow up details on how to access the appointment. Wait time is completely ridiculous. Be ready to sit in the waiting room for 1hr and another 30 mins after vitals are taken. Her answering svc is out sourced in India so you can NEVER reach the office yourself. There was an issue with my prescription and I went there today since I got no where since Friday and multiple calls to her answering svc. I was promised a call back from Ebony. Of course no one called. I will NOT be going back here. Even when seen I feel rushed.
Everytime I go for a visit with Dr Ann Marie, she takes forever to get things done. I've been waiting since 10:45 and it's now 12:04 and still haven't been able to see her. Worst doctor office ever!!
I called the office this morning because my mom wasn’t feeling well. They were able to get us in this afternoon so she could see Dr McDonald. I must say I was surprised. I expected to have to take her to an urgent care center. So thankful.
This doctor office if the worst I ever been too. They act like this is the best office ever, have some polices I never heard off and I work in a cooperate environment I don’t even have so much polices. I visited other doctor offices you can walk in and get a print out of a form without no issues but here the African lady that’s in the front thinks she is it you have to make appointment to get a form fill out no it’s a bottom you click and get it done. Patients make you get a checks darling not making up dumb polices . The phone service is the worst you never get through I think they should just close down permanently like no one has time to walk and go into this office to get a 5 mins task that can be done with a call.
Quick Facts About Annmarie McDonald, MD
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
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