Andrew F. Anderson Emergency Center at Rhode Island Hospital Info
Amenities
Service options
-
Language assistance
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Best WLM Reviews
Went to RI Hospital ER Sunday AM few weeks ago. Spent four hours, which seemed long, but I understand they have to traige. I found the staff very courteous. professional, and working hard. I would have never thought of writing a review for a hospital, but after looking at all the comments, I thought a little balance was due. I think some of the problems are that people go to the ER for every little thing. One reviewer who gave one star noted, "Don't go here unless you have a life-threatening emergency" well duh! That's only what it is for. I gave four stars because the people working security in the lobby were very unprofessional. The lobby definitely was an uncomfortable environment.
If you're seriously injured, this place will save your life. Two visits to the level 1 trauma center in 2 months, once for a motorcycle accident, and another for a head on car crash. What an amazing team of professionals. Seeing the inside of the level 1 trauma room was not where I wanted to be, but the technology is amazing, the staff are amazing, super courteous, respectful, and get you right in and out. Thank you so much! Anyone leaving a low review here likely did not arrive in an ambulance, and maybe were upset because they had to wait while lives were being saved. I'll say it again - absolutely amazing and awestruck by the team and technology.
I came in at 12:45am for a persistent irregular heartbeat. I was seen briefly to get info and vitals, then sat in a waiting room with other miserable, tired people for 5 hours, at which point I was called in and placed in a freezing cold room with unbelievably bright lights shining on my face and only a rock hard examination table and an uncomfortable chair to sit on. I stayed in this room for 3 more hours, with no one checking on me, and noises of crying, moaning and coughing around me.
When I finally saw the doctor he was completely dismissive of my symptoms and ordered some rote tests without listening to my actual medical issue. He inferred that it was all in my head. I was then taken to another freezing room with no hospital bed, just a hard, uncomfortable recliner and a TV with World's Most Evil Killers playing loudly on it and no remote in sight. Good for the psyche.
A nurse came in to draw blood and perform an EKG. A PA came in to talk to me for 2 minutes to explain what was going to happen (a chest x-ray and bloodwork). After the tests I was sent back in the room. I waited for 2 more hours alone in the dark room. No one came to check on me, and nobody offered me food, even though I'd been there for over 9 hours and awake for almost 24 hours.
A nurse finally came in to tell me I would be discharged soon. The tests had come back normal. I was still experiencing symptoms, so no problem had been solved. No doctor came to speak to explain anything. I was told that a chest heart rate monitor would be required to wear long term to detect any heart rhythm abnormalities. So basically, I was put through a traumatic experience for no reason. After getting my discharge papers, I made a bee-line for the exit. I couldn't get out of there fast enough.
I'm not exaggerating to say that waiting in the first freezing room was akin to torture. Literal torture. The freezing cold room, the bright lights in my face, no comfortable place to sit or lie. The inmates at Guantanamo Bay had it better. I wouldn't let my dog stay at this place, never mind another human being.
I'm not blaming any of the workers. Most of the ones I encountered were good-natured and seemed to be just trying to do their jobs (with the exception of the doctor I saw who appeared to get his degree out of a Cracker Jack box).
In summary, if you want to wait for HOURS and HOURS, be ignored, minimized, and coldy dismissed, this is a great place to go if you're experiencing an emergency. Unfortunately, I can't leave zero stars. Going to this ER will be sure to shorten your Lifespan.
Another great experience with this er. Went to the hospital as free experiencing dizziness and vomiting after I received stitches in my face from a previous injury. I waited for hours 3 hours. I finally was taken in and was placed in a hallway, which how is that HIPPA complaint? Where is the privacy? Because I was in the hallway, my husband couldn't come with me. So I sent my daughter out with the nurse to sit with my husband. He was very confused about why he was being denied access to me. I am unsure of what happened but the nurses ended up telling him to take my daughter and leave because it was an adult er. Which was a flat out lie. It's was 1 in the morning and I had no interest in walking home feeling the way I was feeling so we left without treatment. The nurses were rude and threatening, they made me feel unsafe. Not the quality of nurses I would want working with sick/mentally ill patients no compassion at all. I will never step foot back into this ED. I was in and out of Miriam Hospital in two hours the following day and was treated/spoken to like an adult throughout my visit, not a degenerate. Where is management and who is dealing with these complaints? This hospital does not care about patients they care about money.
I waited 15 hours on Monday into Tuesday. They called me in about 8 hours into my 15 hour wait to get an IV line and then the patient tech told me to take me stuff and go wait in the waiting room because "he was leaving in 2 hours and wanted to turn and burn people." I waited another 7 hours. I also heard a nurse say "please don't give me seizure girl." 15 hours is ridiculous. Stop being greedy and pay for more clinical staff. Period.
Went to ER at my primary drs request. Chest pain and shortness of breath. 3 hours later they put an IV in and took some blood. Then, back out to the waiting room for another to2 hours. An arrogant nurse came out and said " The wait is really long. You can leave if you want to"! Are you kidding. I had them pull my IV and went home! Hope I don't die tonight!!!!
Sat for 4h in an empty emergency room, saw them force a guy in severe pain brought in from an ambulance climb over the side bar of the stretcher and made him sit in a wheelchair for as long as I've been here. Security guards eat pizza while they chat and dance around to rap music. The worst hospitals in Massachusetts are better than this.
Staff was rude and dismissive. Watched me have 3 arrhythmias while crying in discomfort and short of breath after being transferred by ambulance from urgent care for the same problem and wouldn’t send cardiology down to see me. Was here for 8 hours and was only checked on twice and never received any help for my debilitating cardiac symptoms. Tried blaming my anxiety even though I had proof from multiple EKGS that I was experiencing three different arrhythmias and tachycardia.
Quick Facts About Andrew F. Anderson Emergency Center at Rhode Island Hospital
Today
Opening Hours
| Monday | Not Found |
|---|---|
| Tuesday | Not Found |
| Wednesday | Not Found |
| Thursday | Not Found |
| Friday | Not Found |
| Saturday | Not Found |
| Sunday | Not Found |
How to go there