Anaheim Executive Inn

Surprisingly very nice spot near Disneyland. Very convenient location surrounded by coin laundry, Chinese food to go and many other restaurants and retail shops. I don't see anything the review complaints about roaches. It's very clean unlike my experience with four point Sheraton which was noisy and gaps in door and broken stuff. This place everything worked. Had a bunk bed for the kids. A dining room table. Enough space to accommodate large group. It's my go to spot for Disneyland stay from now on. Its much better than where I last stayed at four point Sheraton. The apartment room was fully furnished with utensils, bowl, plates, etc. Very surprised. This is the spot folks.

Large spacious room includes a bathtub, refrigerator, and microwave located within 10 drive to Disneyland. Appears to have been recently remodeled. Staff was friendly and patient when explaining their policy when I had questions. Highly recommend this business.

We checked into the hotel without seeing the room first, trusting Expedia based on our positive experiences with them in the past. However, when we entered the room, we were shocked by the poor condition. The detergent smell was overwhelmingly strong, and the door had dirty spots near the handle. The window curtain was stained, and the walls were marked with dark spots. The bed appeared unclean, with white flakes that looked like dandruff on the pillows and sheets, which gave the impression they had been used by someone else before us. There were also two bloodstains on the wall next to the dresser, suggesting insects had been killed and left there. The bathroom curtain was similarly dirty, with two more bloodstains, and the towels were torn. We took photos of everything to document the issues.

To make matters worse, we noticed an insect, possibly a spider, walking across the desk, and another one crawled on my finger— we even recorded a video of it. On top of all that, the neighbors next door were loudly talking and smoking marijuana, and the smell filtered into our room. We immediately called the front desk, and they offered to move us to another room, which we inspected. However, that room smelled of urine, so we decided to cancel the reservation and request a refund.

I have a strong sensitivity to strong odors and am unable to tolerate unclean environments, so this situation was completely unacceptable. The front desk told us they couldn’t issue a refund and advised me to contact Expedia. I called Expedia multiple times, but after long holds, they hung up on me twice. On the third attempt, they claimed they couldn’t reach the property manager and couldn’t help further. At that point, we were completely exhausted and frustrated by the lack of support and clear answers.

This was, without a doubt, the worst customer service experience I have ever had. What was supposed to be a special honeymoon trip turned into a nightmare. I will never ever use them again. PLEASE DO NOT MAKE A RESERVE HERE. You will never have an answer, you will your money (we paid more than $500. Property manager is not available to answer your question and provide a refund. Poor service, dirty room, stealing money!!!! What else!! All in one package… One star is already too much for what we experienced in “Anaheim Executive Inn.”

We only stayed one night, but it was a good stay. We slept well. The beds were comfortable, and the service was good. The staff is nice and helpful.

Traveling with family and small kids. The room was dirty and had cockraches. The sheets had stains and the corners of the bathroom floor had a thick layer of grime. We checked out early and we're promised a refund. They lied and denied the refund and stole the security deposit. Do not stay here.

worst place ever! this place has so many health code violations, they should be closed and fumigated. the night we checked in, we expected the appearance of the outside of the hotel to be subpar, considering the area. However, based on the photos of the rooms they advertise, it seemed renovated and clean. when we went into our delux double bed room, all the bedsheets and pillows were covered in hair along with stains. the towels were dirty and all the furniture had stains galore. there was also leftover food like pretzels and candies wrappers left throughout the place. the bathroom is probably the worst part- ridden with water damage, the tub is encrusted with black and pink mold and questionable stains on all the walls and doors.

I asked the front desk agent (Peter) if anyone cleaned the room and he couldn’t answer. he offered to change the room but it was a big downsize and one bed (we had four people). He said they would do a deep clean first thing in the morning (cleaning was started till around 5pm after I asked them twice to come by in the morning). They doused the whole space in bleach and strong cleaning chemicals so I got an immediate he’s had when I walked in. Tried taking a shower and there was no hot water (ran it for 40 minutes straight). Asked if they could turn the water heater on and Peter told me to try again. When we came back at night to check the water, there was coachroaches everywhere and some spiders crawling around.

I went back to Peter and requested a full refund and wanted to check out (around 11pm). He told me to stay the night in their air bnb apartment room and wait to speak with a manger in the morning who could give me the full refund. He said if I left than I might not get the refund. the apartment was a step up considering it had hot water but still had mold, hairballs and random stains throughout.

Went in the morning to speak with the manager and it was Peter again. He told me they would refund the remaining stay and not charge a cancellation fee but still charge me for the two nights I stayed. I asked to speak with s manager and there was none to speak with and Peter refused to call him or give me his info. he simply stated that I would just have to reach out to Expedia.

I highly recommend to not stay here and you can actually find better, cleaner, and even cheaper hotels in Buena Park which is not far at all (ie Colony Inn and Howard Johnson).

This place is really bad. They took my 100$ deposit just because somebody came by my room to pickup a friends luggage I was holding onto since her plans had changed suddenly and wasn’t able to make it back herself to pickup. He was literally there for 4 minutes as I put her stuff together for him to pickup. They will scam you and only want you to pay for room in cash probably so they can lessen taxes or something. The towels they gave me were worse then towels u would get in jail. They looked like dirty floor rags whose lifespan was over a long time ago! The AC and nightstand had graffiti writing on it the couch was super old and tore up did not look clean at all. The smoke detectors were not even plugged in or working. They don’t have working wifi. For the $120 I paid I should have gone to the Hilton! At least they are accommodating there! These people are scammers to the max!

This place was gross. We checked in before looking at reviews for this place, which was a huge mistake. The furniture was very old and used, couch had crumbs all over it, table wasnt wiped down (still had spilled gross stuff on it), bed comforter and sheets were very old and had multiple holes in them, there was hair and crumbs in the bed still (we seriously dont know if they even washed them), and the place was just run down overall.

We requested a new room and the front desk people gave us a new room. We went to the new room and opened the door only to find it already occupied with other tenents. At this point we had enough and decided to ask for a refund. Nope, they dont do refunds. So we had to make a few calls, and got them to do a partial refund. Dont stay here at all, we found a place at a CHEAPER price 15 minutes away which was MILES better than this dump. Mainstays by choice hotels was a MUCH MUCH MUCH better option than this place, i cant enphasize enough how bad Executive inn was for us and how much Mainstays was better! Dont make the same mistake we did, stay somewhere else and read the reviews first!!! Dont get scammed! We learned our lesson.

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