AMF DeSoto Lanes Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Food
Children
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Good for kids birthday
Best WLM Reviews
My husband and I came with some friends on a Saturday afternoon. Everything was nice and clean. The lady at the register was super nice, we asked if we could move to a different lane because our friends had a baby stroller and we didn't want to block anyone's lane/space. She quickly said yes. After bowling we made our way to the arcade, they have a good amount of games for big kids (our husband's)!. Overall, we all had fun and we will definitely come back to this location ????
Excellent atmosphere and customer service with very clean approaches and seating areas.
My brother and I went bowling last night. We had such a great time! The staff was awesome! I'm giving four stars because the bathroom was nasty.
We had one of the worst customer service experiences here. Christina, or Tina (whatever her name is), should not be allowed to work with customers. Long story short, ONLINE it is posted that all-you-can-bowl starts at 7PM. We showed up to bowl at 7PM for this deal, and Christina spoke to my mom and family as if we were stupid for doing so. She would not accommodate us and proceeded to tell us that we were wrong. When we told her we would leave elsewhere, she said “Please do! Please do!” in a condescending tone.
The only reason we stayed is because the manager, Chrissy (I believe that’s her name), was a literal ANGEL. She was able to help us and apologize for the confusion. Had this level of customer service been presented at the beginning, then I would not be writing this bad review. The two stars is not for this location, but more so for the level of service received from Christina. Please do better.
Seems like a place for old regulars to come practice. Lanes are not well waxed and pins were stuck and balls were stuck. They need more wax... itll help it all. Very nice workers. Theyre a little chatty but have some patience its one of those chill places. Overall great deals especially after the good old feds printed out 16 trillion to make our dollar worth 40% less.... anyhow. Nice place. I will visit again!! If you dont hear an update... the feds got to me....
Our lanes kept jacking up! The balls kept getting stuck, the points were way off, and one of our kiddos didn't get to bowl their last set as the system cut off before it's was time! We called the front desk like 7 times to fix the lanes. It was horrible! We reported it, and the staff made it feel like we were a bother! We had a group with us! Ordered lots of food and drinks! And I can't give positive ratings on the food... chicken wings were like little pebbles, not nuggets, and were cooked hard and super dry... pizza was ok... the guy that took our order... the only one I can say had a decent hospitality with us. Horrible way to celebrate our little cousins birthday!! Horrible! Horrible!
Horrible customer service bad attitudes. Don’t know how to talk to people . It took everything in me not to act a fool and have the police called on me.I didn’t want to cause dramas on friend of mine’s birthday party so I chill out they had to calm me down. Especially the food service folks talking to be people crazy. I can say word of mouth is a thing!
We had our Annual family reunion there yesterday and I really had a blast, the Employees were very polite, nice, whatever we need they were on point so yes I will be going back.
Quick Facts About AMF DeSoto Lanes
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 03:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 02:00 AM - 11:00 PM |
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