Americourt Hotel Info
Amenities
Other
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
I stayed here for almost 3 months while I was looking for a place to live here in Johnson county the rooms are clean the staff is awesome here and the manager Lisa is friendly and helpful. I recommend this place . If you are looking for a warm friendly cozy place to stay while you're here in Johnson county this is the place to stay. It is very beautiful here and has beautiful views. Also the county puts out a local newspaper once a week and you're able to get the paper free which is very very great.
Miserable experience! The photos used in ads online are from years ago and project false impression of place. Pool is now a concrete frog pond, no breakfast, only 2 wood rockers in lobby. Place crawling with druggies, drinking, felons, and sketchy people in and out by vehicle and on foot every day. Cigarette and marijuana smoke constantly and guests dogs urinate on building close to entrance and under windows on ground floor some have serious flea problems. Rules are basically a joke seldom enforced. Security doors are wedged open for non guests to enter the building. Police circle the place continuously and there often. Bed bugs are a unending problem countermeasures done improperly. One front desk employee has serious anger issue and a filthy mouth, another young lady at desk loves fancy office chair and doing nothing. The traffic at night at back and side and what goes on there and mainly 2nd floor makes place unsafe. Staff knows what's going on yet does nothing! Bottom line most important thing is the $47k monthly quota.! Boone/Abingdon offer many more less expensive and nicer places and are less than 30 minutes away. This place is a health and safety risk State health and building inspectors fire marshal and law enforcement with k9 should completely inspect this business! This motel is NOT a good neighbor and is a negative to Mountain City.
Will not let me add pictures or videos but I do have them if whoever is over this hotel needs them or cares. Had reservations. Called about 1 pm to let them know I would not be there until around 9 pm. I was told no worry my room was ready. Arrived at almost 10. Got there checked in. Struggled to get our stuff out in the rain and all taken up the stairs. Opened the door to my room and it was a mess. TV was still on. Trash filled cans, beds covers piled up. Yes I have pictures and a video. Went down stairs to ask was they sure that was my room and she said yes. I requested someone please clean my room and she told me she wasn't house keeping she wasn't cleaning it that I rented it. I requested another room. She said she has one left down stairs and took me to it. When she opened the door the window was propped open which to me would be a safety issue to every guest in the building. She shut the window and let me know I could have this room but I could not get a key to it I would need to have her to lock and unlock it. I said no to that as again that does not sound safety either. I asked for a refund. She refused said I rented a room I could take it or go down the street to mountains empire she didn't care. I asked for a manager number and the clerks boyfriend who was sitting in the lobby with 2 six packs of beer drinking told me to take my a$& out of there he wasn't dealing with me. I did get a number to reservations. The two of them went up stairs while I was in lobby trying to call reservation. I just packed the car up and took the best advice they had and that was to go down the road to mountain empire. The clerk there was amazing. My room was clean. Yes a little out dated but still more in date than at this place. Reservation did get me a refund once I was able to reach them. But I would not recommend this hotel to anyone. Not only was the arrival terrible. Pictures online is so out dated. They are no pool and also they have not served breakfast at this hotel in over a year they are a note hanging inside about no breakfast. Just save your self time, money and safety risk by skipping this nasty rude hotel.
DO NOT let the website photos fool you. This place needs SERIOUS help. They need to put some money into this place or just close down already. We reserved a room with a king-size bed and look at what they gave us ( or tried), and let's not even talk about both the smell and bugs everywhere. POOL ya NO! Completely out of order. NO Breakfast, not even a piece of fruit. At least they could of had coffee or tea. Pictures are from. 7/6/2024.
Late night arrival went very smoothly, room was clean, and staff was nice. What more can you need? Oh also there's a sweet cat
All the employees were very nice. Lobby has dirty rugs that did not get any cleaner during my stay. My room was functional but smelled strongly of mold. The chairs were exceptionally moldy smelling. When using the heater, the smell was overwhelming and resulted in me awaking at night with a sore throat. The pillows on the bed had hairs on them, luckily I brought my own sheets and blanket. The show was amazingly hot and great pressure. However, it leaked all night. There was no sign of any bedbugs, which is why I chose to stay despite the issues. The door chain lock is not strong, I would suggest bringing a bar to secure it. Overall, it is well overpriced for the quality and cleanliness of the place, but options in the town are very limited
Old but nice. Certainly worth the price of the room. The workers were friendly and the bed was comfortable.
This is an older hotel that shows its age outside but the interior was fine and staff were incredibly friendly and helpful. Rooms were clean with new hard floor (instead of carpet). Bathrooms were clean as well with no mold or mildew in the shower. I’d stay here again with my family.
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