Americas Best Value Inn & Suites Pinckneyville Info
Amenities
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
The rooms aren’t horrible. They don’t clean though and most of the workers there openly smoke drugs outside of the building. Make sure to not let any of them into your room they will steal your items if you leave them laying around. I had $95 worth of items and cash come up missing that I had sitting on a table. 100% do not recommend.
We stayed here for 3 months. The owners are awesome!! We loved Kimmy and Chris!! Brandy and Red were horrible. Very rude. Their room was above ours and we worked at night so we asked them not to vacuum their room while we slept, but instead they'd vacuum 3 or 4 times a day and stomp back and forth, back and forth. It was very hard to sleep. When I would address the issue, she would tell me, "it wasn't us". I believe they were fired as of now, and if not, watch out. They also wouldn't handle loud partying outside our window while the owners were away. They'd tell us if we wanted it stopped, then we needed to call the police. I thought that was their job!! Other than them making our lives miserable by not letting us sleep, the place is warm, comfortable, and quaint. Very nice bar and game room! The suite is wonderful. Without it I wouldn't have made it!!
The wifi doesn't really reach the back of the motel very well so we couldn't watch our roku. We did find 3 brown recluse 's in our room! They just need pest control.
We have been here for 8 days waiting for our house. The same two people worked morning to night and did a super job! The stay I thought would be a five star until the night we literally stood in the hall and watched the owners fire the two workers and told them they had to leave. I heard them say they were going to be in the streets and the only reply was it is not our problem. These employees were always good and worked front desk, served our drinks., made sure we had towels and took trash. They worked everyday we were there all to be thrown out. I really hope they find help and possibly make a report of the issue. It broke my heart and my whole view of the facility. There was so much about our room I could of complained about but did not due to the fact they worked their best to make it good. Theres mold on the ceiling, tv only works half of the time, but watching a whole family be thrown out was the worst! My sincere apologies go out to this family and I truly hope that you find resources to report to and can get some compensation. We wont be back or reccommend this place to anyone. It was like tossing an old dog to the curb! Again to the two employees I truly am sorry and I wish I knew how to personally contact you and help.
Upon our arrival we noticed people crawling up a ladder into a windown on the second floor this made us very concerned about our safety. Not a great start. The front desk girl was very sweet and she made us feel welcome. The rooms were clean and comfortable and the front desk girl also came around and asked us about dirty towels and trash and if there was anything she could do for us. Thank you for having great worker. The bartender was very good and his manners were very great. Other than i would like to know about fhe people climbing up ladders i would like to know if that is common practice?
Brandi was amazing she was there to make everything perfect! She made sure our room was perfect and was a great friendly bartender. I will def stay again when we come through
The pictures online are deceiving, room was nothing like it was described. We arrived at 5:15 and the room still wasn’t ready due to the lady living in it for 5 years as she stated, moving out,bathroom light was painted black, a knotted baggie was found on the bathroom floor, no lightbulbs in the lamps, mirror was poorly secured and fell off of the wall while we were gone and shattered all over the floor and on luggage, minimal service at the desk, partying outside of our window in the parking lot all night long, yelling in the hallways from people who apparently live there, and doors slamming all night. Very unsettling atmosphere all together! Hotel was unable to provide adequate pillows and linen, front desk employee was unprofessional in manner and attire,walking around in bare feet and clothes that didn’t leave much to the imagination. Would not recommend this hotel to anyone!
Do not go. People that worked there were crazy telling each other their gonna call the cops on each other rooms were dirty sticky pop or something all over the dressers and night stand literally not a fitted sheet on it just two top sheets ice machine doesn’t work literally not a thing was clean garbage in the room when we got in there
BAR is nice
We were staying at a 4-star hotel for a week in TN, not only was it expensive, the cleaning crews told us they were too tired to clean all of the hotel daily as they were supposed to, so our room never got serviced until we called. The staff were distant and not readily accessible nor friendly. The indoor pool was cold, the hot tub too hot, and they did not want to adjust it. The breakfast was alright, but apparently they served dinner M-W, but we did not know that until we happened upon dinner on Wednesday. Not my favorite type of experience from what I thought would be a quality hotel.
Traveling home, we stayed at America’s Best Value Inn & Suites Pinckneyville, IL. Completely different experience. Staff were accessible, from Kimmy to Mit. The hotel was safe, the pool was heated, there were pool toys provided, a game room, breakfast, and best of all the place was clean and cleaned often.
Well worth the extra miles off the main road. My family and I highly recommend this hotel.
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