Americas Best Value Inn & Suites Houston Brookhollow NW Info
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Free parking
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Free Wi-Fi
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Air-conditioned
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Free Wi-Fi
Best WLM Reviews
During my recent stay at America's Best Value Inn & Suites Houston Brookhollow NW, I was pleasantly surprised by the straightforward and hassle-free experience. While the hotel didn't boast extensive amenities or a fitness center, the simplicity worked in its favor. The absence of unnecessary frills allowed for a quiet and unintrusive atmosphere.
Remarkably, the staff's approach was hands-off when it came to guests, providing a sense of privacy and freedom during my stay. There was no interference or unnecessary inquiries, allowing me to enjoy my time without any disruptions.
One aspect that truly stood out was the consistent cleanliness of the rooms. The housekeeping team maintained a high standard, ensuring that the rooms were spotless throughout my visit. This attention to cleanliness added a level of comfort and reassurance, contributing significantly to the overall positive experience.
In summary, America's Best Value Inn & Suites Houston Brookhollow NW offers a straightforward and uncomplicated stay. While lacking certain amenities, the unobtrusive staff, combined with meticulous room upkeep, makes it a reliable choice for those seeking simplicity and cleanliness in their accommodations.
I loved everything about this hotel, receptionist was kind, and professional, the room very nice and clean. Big room. They were painting when I first check in, Looks nice.
When I first c/in I had request king Regular, the space is pleasant. My mother had Full Suit plenty space to set up do some work in the room. there were 2 TV. I will definitely be returning to this location.
Tornado was going through Houston and I pulled over for shelter. The lady inside saw me coming, locked the door, and waived her finger at me with a lot of attitude. Pretty interesting way to treat someone during a disaster. I wonder if it’s representative of the company as well.
I stayed 2 nights at this hotel and booked it through a booking app. The first stay, the counter person was very nice and so hospitable. There was construction going on and the room was a nice room. It was clean and huge some off the lighting didn't work. The bed sheets where some what stained but clean i think. It was a smoking room so that is a plus for me cuase i don't want to go outside to smoke. The second night i stayed i had booked through the booking app and it said the total price was 60 dollars like the night before and when i went to go renew my key to my room and recheck in the counter person charged me 15 dollars extra and i told him that i had booked the room all ready and that it said the total price was 60 like the night before and he said that was the booking apps price not his and i told him but isn't the hotel partnered with the booking app. He just didn't say anything do if you want a hotel that steels your money i wouldn't recommend this hotel.
I reserved 4 rooms for family. The rooms are nothing like the pictures. The walls are stained, broken/old furniture. The 2 rooms we actually saw smelled very bad & had stains on the walls & old furniture that was peeling. The beds were not comfortable to even sit on, pillows were so thin. My daughter saw a bug in the bathroom. We ended up canceling the reservations less than hour after arriving. They still charged me $30 because we went in... whole place needs a major makeover. Definitely would not recommend to stay here.
good price for just a one night stay but the shower head was broken, we told the front desk and the lady said someone will come fix it in 10 minutes and nobody ever came. had to wash ourselves by stuffing the drain w a washcloth because there was no drain stopper and fill the bathtub and take a bath ???? and the floor was flooded in the bathroom from something and it wasnt from the tub? also saw a roach ???? the tv remote or the hotel room phone didnt work either…. smh OH AND the sheets look like it had cigarette burns like??? cmon now do yall even try? how are places like this open?
The location is behaving and a shell gas station. Right off the hwy next to a wells fargo bank. The customer service was great somewhat hard to understand the people tho. Our room was a suite the microwave wasn't fully clean and didn't have the glass plate in it. The bathroom would flood on the floor because all they had was a shower liner and not a curtain. The beds sheets looked like they hadn't been replaced for a long time and wasn't properly cleaned. I paid $170 for 2 nights. They do not have a pool or complimentary breakfast. But on top of everything the smell of.our room smelled entirely like weed for no reason. Especially when we were gone for the entire day and did not come back till early evening.
So..... this place was something else! Honestly looks nothing like the pictures. We evacuated here for hurricane Ida last week; it's not the worst place to stay, but it's definitely not worth more than the $55/night we spent. At check-in, we were told they had no reservation for us, but after a few minutes, the woman actually found it. We definitely had to do our own disinfecting wipe down of the entire room, plus it was desperately overdue for a sweep and mop. I could complain about a couple other things, but overall, it was a humbling experience those 3 days. More than likely won't choose to stay here again if possible.
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