Americas Best Value Inn & Suites Groves Port Arthur Info
Amenities
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
For the price, the rooms were alright but still needed work. My toilet wouldn't flush????. They were under construction and workers were walking around doing their jobs. Painting in close proximity to customers vehicles, where over spray could happen.????
The workers are friendly. That's about the only good thing I have to say. The non smoking rooms smell like smoke, the linen had hair that wasn't mine on it. Wasn't even in the room 20 minutes asked for a refund in which they declined. Rent a room on highway 69. Better prices, clean rooms, friendly staff. I will be disputing the charges.
Called before showing up to see if they could accommodate us at 10 pm. Was shown the rooms the place is ran down but looks nice has a smell, the pool is green. When I decided we can find something else the staff negotiated the price for our stay which was nice but was not for us...
Very nice people. Very friendly staff. I got scammed on a rental house so I'm very thankful I found this motel
The place looked bad from the outside and looked like it was in the getto I did not feel safe staying thire I don't recommend staying here the price is way too high
Do not stay at this place had things come up missing had a man with a red dot on his forehead walk in while my wife was in there alone said is was protocol for them to do it .. change the prices overnight.. lock the door we had to call the police.. just to get our belongings back.. no TVs the place.. sewage kept backing up.. toilet would not flush had to get another room.. they charge for service animal.. in my opinion that worst motel I have ever stayed in my hotel stays... I do not recommend this place... if you have children keep them out of the pool my granddaughter got eye infection.. I can go on and on... It's worth the money to stay elsewhere.. real bad service does not deserve one star..
They took us w/o any reservations. We had been to another place that we were very dissatisfied with, drove over to here, and found it to be much larger and a little more expensive. They were very easy to deal with. And they serve breakfast every morning. (A Plus in my book.)
Reason for my 4* rating is that even though this was a non smoking room, we found signs of cigarette burns on toilet seat & the shower. The sheets and blankets have cigarette holes in them and the room had not been cleaned very well in the past. Have spent some time cleaning it myself.
Where I am located seems to be a high traffic area... lots of noise and people outside my room at all times of the night.
I have reported some repair situations, which I have not let them resolve yet... so that is on me.
But I would have thought they shouldn't have been a situation in the first place... you would think if there was a broken TV... they should have
known that. Don't you usually check out a room when tenants leave?
Regardless, I am pleased with our being here.
Very nasty for the price we paid , cigarette burns all over the bathroom, rusted draws and light posts, one of the plug ins for your phone hanging out of the wall literally with wires and doesn't work, couches stained, blood all over the sheets, ac barely worked ,didn't know it looked like that from the inside next time will make sure to check next time.
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