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Americas Best Value Inn Smithfield

+1 919-934-7176
197 Mallard Rd, Smithfield, NC 27577 United States of America
Open Today:

Amenities

Other
  • Free parking
  • Free breakfast
  • Free Wi-Fi
  • Air-conditioned
  • Star rating
  • Check-out time
  • Check-in time
Amenities
  • Free Wi-Fi
  • Free breakfast

Best WLM Reviews

America's best is a decent motel for the price they offer. It has a jungle gym for the kids so they won't get bored. And the manager (Mike) is easy going. No riff raff just a place to stay.
**Edit:** The wet spot on the mattress was NOT substantial and would've dried by the time housekeeping finished cleaning. We mopped and swept the floor to keep the room clean ourselves. I have worked in hospitality my entire life; I know how to manage and run motels and hotels; I have also done housekeeping alongside that. I have several years experience in both aspects.
The man behind the desk also tried to instigate arguments with my autistic younger brother and disabled stepfather. He was very rude from the second day we got there. Also had to deal with neighbours smoking illegal substances and had to deal with neighbours banging on the walls the entire night until photos fell off the wall while we slept and hit us in the head. My four year old nephew was playing outside one day and the man came over and yelled that he needed to shut up because he was being loud (he is FOUR YEARS OLD AND HAS ADHD).
The housekeeper and the manager never once offered to replace what they broke.
DO NOT STAY HERE!! If you rent weekly, it's mandatory that you must let the maid come in twice a week to clean the room while you're out; she broke one of our ashtrays and never said anything to us about it. The rooms had bedbugs and always carried a musty smell. Cleaned the room before leaving and didn't get our security deposit back because one of the towels we used to clean had a spot on it. And the bed was wet after someone showered and sat on it. Money-grubbing and was never planning on giving our deposit back.
I have not stayed here recently but I do recall that I never gave this place the credit they were owed. I was living between days in hotels and my car years back through some hard times. This one was decently priced and the employees were always wonderful. It’s not the fanciest, but you get a decent stay for the price you pay. There was breakfast and the workers were so nice. Even down to the room cleaners. I’m doing better and have no reason to stay here again, but I always recommend Americas Best when people are traveling in town.
Rooms are very clean and nice! The staff is super helpful! I have nothing but good things to say about my stay! I would definitely recommend everyone to give American Best Value a chance!
The location of this place is PERFECT.
When it is late evening and pulling off the interstate, in search of fast, affordable lodging accommodations, this place glows!
After such a glowing feeling of relief, check-in was smooth and almost a value at 75.00!
Their sanitation report displayed a 98 score!
However, there are plenty of posted memos that there are no reimbursements and that housekeeping must be able to enter every day.
(Brain says ...value.... 98 sanitation score and that we are tired)
We entered our room, and immediately, the smell of stale cigarette smoke (ex cigarette smoker here) was very, very prominent.
We took out our disinfectant spray and sprayed everything. (We should have run! ....even though there are no reimbursements)the room was disgusting, and the amount of dirty stuff on the walls was horrifying. The furniture and bedding are appalling and dont lift the matters cover as it looks like it might have been used by the hour! As, I text this, I am embarrassed for staying there and then texting about it.
Disgusting! I will never stay at America best value inn again! Ever.
Checked in on 08/12 at 9:40 p.m. The A/C wasn't working and no lights. Soon as I walked in, you can feel the humidity in the room. Took a shower and ate my food on the bed. Finally got the A/C to work. Lied in the bed to try to sleep. Bed was itchy and felt something was crawling on my skin. Noises of moaning were load from another room through the walls. Left the room at 10:30 p.m. and went to front window to complain stating all this. Woman said no refund policy. I was never told this when I checked in. Just sign paper and gave me room key. Attempted chargeback to my credit card company. They lied and said I checked out at 2 a.m. That's a huge lie. I was already heading North and in Maryland at the time. Do not stay here. Bunch of liars and I'm out $80 for a piece of trash motel. Less than 1 hour stayed there for a rip off.
Positive: The staff was really nice. Negative: Rooms where outdated and ran down need a serious upgrade. Was told we had a non smoking room but all you smelled was smoke. Negative: ""
I really like staying in this hotel, we have stayed several times already. the rooms very clean, the bed very clean too. The bathroom is very neat and even smells of disinfectant. A very quiet place to spend the night. The breakfast is very rich and there is a variety of foods to choose from, the whole place is very tidy and clean. The owner is a very friendly and very respectful young man! Whenever we travel we will continue to stay here!!! Thank you very much for serving us so well!!!

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