Americas Best Value Inn Phillipsburg Info
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Free Wi-Fi
Best WLM Reviews
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. $20 dollars a night for having an animal with you, I only had one so I’m not sure if it is per animal.100 dollar deposit and good luck getting it back the staff seems to have their own evaluation for everything. They will charge you 10 per towel they feel is excessively dirty even if the reason your towel is dirty because their room is dirty and you use their towels to make it liveable for you. The front desk personnel is very rude and is always on a personal call and they act like dealing with the customer is the most annoying thing . Trying to get towels exchanged because we stayed there for 3 days and after using towels for two days I would like them exchanged was also a process. There should be no reason for the staff to tell you the towels are to clean and will not exchange them for you.the rooms definitely are gross not sure what is left uncleaned on the room we stayed in. The refrigerator had mold in it. The staff does not want to admit to anything they are very defensive they will just tell you are crazy that they clean the rooms efficiently and we have no reason to complain. The only plus to this location is if you have a large truck you need to park you can park the truck and trailer but theirs enough truck stops around I’d rather choose that then this hotel.
A decent 2 star motel in a good location. It has some mid-century charm in a very sturdy building design. The place is evidently dated and in need of a number of repairs, yet I can see a lot of renovation and investment happening here leading me to be optimistic about the future of this place. My room was clean and mostly updated with new floors, comfortable bed, modern TV, updated bathroom, fridge and microwave, new mattress and sheets, and some fresh paint. A/C worked well on hot days, and secure wifi was fast. A lot of the trim work was left unfinished which took away from an otherwise decent room. The phone did not work and two lights didn't work. The price was a bit on the high side for a 2-star, and significantly more than other motels in nearby towns. Actual prices are 40% higher than what is posted on Google, and they do NOT serve any breakfast! I like it has large vehicle parking for rv and semi trucks which is a huge plus for me. They allow late checkout for up to an hour late, then you have to pay for a whole day to stay. In my case I needed to stay 4 extra hours for business reasons. Other places I've stayed will let you pay hourly for late checkout if you've already stayed a full night, and perhaps management reading this will consider this as an option for travelers who stay the night and only need a few hours more. Overall I give it 3 stars because of unfinished trim work and little details in the room undone, and renovations still in progress leaving much charm buried under the old mess.
Upon walking into the check in, there are an unusual amount of cameras every where. The hotel wreaked of old furniture and stinky/smelly food. The parking lot was full of eclectic individuals and did not get a safe feeling, being a single female with children. The location was right off the highway, so convenient location when traveling, but the hotel felt unsafe and very old.
We stayed here unexpectedly as other hotel we booked cancelled our booking on the day. After we called this hotel for one night stay, I read the reviews and was horrified to find out a number of one star ratings. I seriously considered to cancel but it was Friday before Memorial Day and would be hard to find another accommodation. After we received the key, I checked the toilet, basin and beds straight away without taking luggage in the room. I couldn't find anything obviously wrong, so we decided to stay there. Bathroom could be a little bit more cleaner. After all we couldn't find any more negatives, and we actually slept best that night. We have been travelling in USA for a month, and this hotel was our 9th accommodation. We might be just lucky to get a better room, I don't know. But I certainly tell this hotel was much better than we expected from the reviews.
I would like to support this motel with a good rating because, for such places, the staff was very friendly and polite, the room had everything necessary, and there was good sound insulation. Thank you for your hospitality.
The room given to us was not cleaned. Trash was all over the floor in the hallway. The carpets were not vacuumed. Beer bottles were found all over the parking lot up against the building. The second floor hallway smelled of marijuana and was not cleaned. The room smelled of smoke even though there were no smoking signs in it. The room was not clean. The bed had hair in it from the previous occupants. The bathroom was not cleaned as it had hair on the floor and the toilets were not cleaned. Someone from the hotel walked into the room while we were in it. When we brought this to Management's attention they said that that was okay and we needed to relax. The hotel would not refund the money for 5 days. Don't stay at this place it is a scam. Worst place I have ever been in. We left the hotel about 30 minutes after checking in.
Far from the best value!
Helping a friend move and they recommended the hotel as it was close to them. Our mistake in booking without reading the reviews or cancelling within the first 10 minutes of seeing all the RED Flags. The so called lobby looks like a take out lobby at the beginning of COVID. It was a pretty hot day and was hotter in the lobby than outside. Secondly was the hand written sign at the front desk that states “No refund 10mins after receiving room key”. Third was on our way to the room and noticed black mold on a ceiling tile. Fourth was the SilverFish running across the floor as soon as we entered our room. We ended up checking out a day early after seeing a second SilverFish crawling on the wall. Overall, this place is run down and dirty due to a lack of up keep. We did not ask for any refund as we felt this place could use the money more than us.
The room was clean. The guy at check in was extremely nice. Lots of parking. Even parking for truckers! You can't beat it for the price.
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