Americas Best Value Inn Louisville Info
Amenities
Other
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Free parking
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Free breakfast
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
Do not stay here. This place should be shut down for extremely unsanitary conditions. We were in our room for 15 minutes at most before my husband went to get an employee to look at the room. Sheets were definitely not washed, cigarette burns on all of the blankets and sheets, floors were filthy, and hair, dust, and crumbs all over the bathroom. The smell of the whole building in general made me want to gag, they had incense burning in the lobby/front desk area trying to mask the smell. We went to surrounding hotels to find a place to sleep for the night as we were traveling very late, all of those hotel employees said they have heard the same things from other travelers, and that they were surprised it hasn't been shut down already.
This hotel is a rip-off. First they tell you a cheaper price over the phone and charge almost $200 including the deposit. The hallways were extremely hot,room key didnt work, had a half roll of toilet paper, no tissues, cups, or even shampoo and conditioner. My husband and i only stayed for maybe 4 hours until we had an emergency and go to hospital. I called at chek out she said i would get my deposit back but now a week later they tell me they are keeping it for cleaning. So $177 was wasted on a raggedy room
I rate this company a ZERO! Dont waste your money! The male clerk is rude as hell. My room had no toilet tissue, towels, soap and the heat was barely blowing. I stayed here because my mother drove a truck, made time off to see me. I assumed it was great until I payed my money. I spent damn near 1000 for my family to stay and they were rude. One clerk told me one price while the other told me different. I will NEVER spend my money again. EVER!!!!!!!!!!!
WARNING ⚠️ THIS SHOULD BE SHUT DOWN! Everything everyone says in the reviews is true. They tell you a cheap price, charge you double and explain its for taxes also a deposit that they never return. The towels were stained and felt gross, we were lucky to have an old travel bar of soap and toilet paper. Burn holes and food stains on the sheets and a boot print on the other. The carpet is disgusting and smells of mold. I don't know what the mattresses are made of but it would not be a comfortable rest. The building is blazing hot and smells of body oder and old food. I would not recommend this place. Comfort in. And Best Western on Dixie are good options, Surestay on Preston if you need to stay close by.
No toilet paper, no soap. Room stunk One bed had dirty sheets. Claimed that someone smoked in the room so they could keep the deposit. I went outside everytime I wanted to smoke a cigarette. I paid entirely too much, came to 100.00 a night for 2 nights. Never will stay there again.
Dingy towels, dingy pillow cases & sheets, carpet nasty with foul odor, hard uncomfortable mattresses, no breakfast NOT even pre-made bags with a muffin & water was offered),
Roach found in bathroom, ceiling pealing in shower, evidence of termite damage in bathroom, No housekeeping offered, had to ask for toilet paper, no Kleenex in room, blow dryer did not work
There is NO value in America's Best Value Inn!
Only choose this place because if a family referral and it had adequate parking for my semi truck. Very disappointed in the money spent here for 5 days
I absolutely will never come back. The night manager made a copy of my credit card on a peice of paper with my ID and wrote down the entire card details and left it on his desk in the open. I told him about my concerns but he just didn't care because he's had charge backs in the past.
This is against all credit card merchants rules. Ill be getting a new card tomorrow. Will never do this again. And the room... here's the pictures
Cheap but not worth the stay. The moment i reached my floor i wanted my money back. It only got worse, the room was sweltering and abysmal. Stains in sheets and burns in the mattress. It took over 2 hours for the air to cool the room.then on top of that as i was writing this they checked me out i was accused of stealing there sheets and smoking in the room. All so they could take my $50 deposit. So if you can avoid this place i highly recommend you dont stay here.
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