Americas Best Value Inn Franklin Spring Hill Info
Amenities
Other
-
Free parking
-
Free breakfast
-
Free Wi-Fi
-
Air-conditioned
-
Star rating
-
Check-out time
-
Check-in time
Amenities
-
Free Wi-Fi
-
Free breakfast
Best WLM Reviews
Since I didn't stay there, I can't rate it but I can't give a zero either. I reserved a room on 12/22/22 for the weekend of 01/27/23 - 1/30/22. The total charge of 235.50 cleared my account on 12/28/22. Image my surprise when I pulled up to the hotel and discovered it is closed for renovations! This left my scrambling to another place and of course I had to pay more for the new room. I was able with the help of a construction guy to speak to the manager of the hotel who said it would take care of it right away and refund my money. But, it was Friday so transferring releasing money, and such doesn't happen. So, I am patiently waiting to see if my money is going to be refunded. In the meantime, I don't think I'll be staying there again.
The morning front desk person was extremely nice. The afternoon front desk person was a total jerk. The room was semi clean. The walls were dirty, the sink leaked, the fan in the bathroom was totally disgusting. The bathtub was Rusty and needed a good cleaning. The window going to the outside space was basically white on the inside because the window had come apart and lat outside air and humidity turn the glass White. Lots of Maintenance needs to be done in this room. Lots of holes in the wall from previous pictures the shower curtain was ripped down and was not repaired properly. The room smelled very moldy. This is not a vacation rental and as far as myself it was a place to relax after a long day of work here. Even the carpet in the Halls are nasty and are not installed correctly. Spend some money to renovate please.
If I could give a negative star review I would. From the time we pulled up until we checked out to leave we were constantly finding more and more issues with things. The building seriously doesn't look like its had any maintenance done to it in years. The covered entrance had boards that were severely rotted . The carpet in the halls were wrinkled and stained. The carpet in the room was stained and threadbare and torn with big patches of glue trying to hold it together. The chair that was in the room looked like it had been found sitting on the side of the road on trash pick up day and relocated to the room. The tub ,sink and toilet all looked like they had been victims of a drive-by caulking attack from the notorious idontknowhowtorepairabathroom gang. The amount of caulking just globbed everywhere was astonishing. The side door leading into the motel was literally rotted completely through with cardboard taped to the inside as a feeble attempt to keep stray cats and raccoons from just wandering in. When we went into the breakfast room the next morning we discovered some questionable fruits and random cereal and then discovered the milk was in a single normal one gallon milk jug requiring it to be passed around the guest like a collection plate in church at which time we decided to just leave and seek breakfast somewhere else. Had we not been pressed for time with such a busy schedule we would have canceled our reservation and went elsewhere to begin with. I would NOT recommend this place to anyone even if you're a virgin expecting your firstborn and the rest of the inns in town were full. I'd advise you to go find a stable, probably be better maintained.
I stayed here for 3 nights. This place was exactly what I expected for the price I paid.
When I checked in very late at 1am, I was greeted by a very alert and friendly gentleman. After a very long drive alone , it was very enjoyable talking to this man. We found out that we originally lived just hours from each other in canada. He was super nice. I was sad to not see him working again for the rest of my trip..
However ALL the staff were super nice. I was pleasantly surprised. It made my trip more more enjoyable to always see a smiling friendly face when I walked past the front desk..
They were very accommodating when I slept in the day of check out also.
The only downfall I have of this place is there is no restaurant so I was pretty darn hungry alot. But there was a fridge and microwave which helped.
And the other downfall was the wall are very thin. I listened to a woman with the worst cackle laugh for 4 hours.. Worst night sleep ever and then I had to drive 27 hours home exhausted.
But people being inconsiderate was not the hotels fault. Because of their thin walls though it would been nice if they gave out or sold earplugs. Had I known this I would've brought some with me.
Had it not been for the thin walls I would've given this place a 5 stars. Not that it's a 5 star place , but the value and staff made it for me.
I will never ever in my life stay here again. Please please do not book here. The room smelled horrible and there was mold everywhere in the room. The sheets were very clearly not washed. There were pieces of hair and dirt all over the pillow and sheets on both beds. The only thing that seemed clean in the room was the towels so I laid towels all over the bed and pillow because it was that disgusting. The door handles were sticky with who knows what. Please just stay somewhere else this was a horrible experience.
Better to sleep in your car !!
Just saying !!! Most of the others reviews are very accurate. The furniture looks like they got it free off the side of the road, the non smoking rooms were next to the smoking rooms which made all the rooms/hallways smell like smokers ???? the breakfast was very minimal on food and what they had look like it came from a dumpster throw out from a supermarket..bananas were over ripe and apples were old and wrinkled. Brighter side the coffee wasn't bad ????
Whole hallway smelt like an ashtray, the bathroom was filthy upon move in, asked them to clean it and they sent maintenance up, asked them to clean it again with chemicals and guy comes in with a single dry wash rag and scrubs the tub with a dry wash rag and no chemicals, I ended up having to buy Clorox and cleaning the bathroom myself and the dirt came right off. Who wants to sit on dried blood on the toilet seat? How disgusting. And they acted like they didn’t know what the word “clean” means. They inspect the bathroom and argue with me that it’s clean when my eyes were not wrong. FYI americas best is actually the worst AND the staff is rude, the CUSTOMER is always right. If my bathroom is dirty and I asked for it to be cleaned, don’t offer another room with another dirty bathroom. Clean it like asked. Worst customer service I’ve ever received from this place. The non automatic doors in the front make it hard to bring suitcases and luggage through, and housekeeping is rude. Oh and the only time they do “housekeeping” is at 9am. Not once did they come through and get trash or give me new towels. Never staying here again.
An ok place to sleep. It’s old, but the bed was fine (so soft and cushy feeling when you sit on it, but uncomfortable an hour into sleeping), the blow dryer worked, the tv was damaged but still worked. We booked through Priceline where we learned we were assigned a smoking room AFTER booking, the front desk was able to set us up in a non-smoking room upon check-in. While I was waiting for someone at the check-in desk another guest warned me that I wanted the 3rd floor on the south east side of the building to avoid the smoke, weed and curry smells. We were assigned to the first floor on the south east side of the building. Our room was sufficient for sleeping, but I wouldn’t want to shower there. I didn’t inspect it closely, but the shower wall was either moldy or in need of new caulking. The whole place is in need of repairs and maintenance, but the beds were clean and the sink and toilet worked fine.
Quick Facts About Americas Best Value Inn Franklin Spring Hill
Today
Opening Hours
How to go there