American Inn Info
Amenities
Other
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
This place is totally disgusting. The staff is rude and all they do is yell at you for something you didn’t do. All I asked for was towels because none were in my room. I got yelled at and told I stole the towels. The cleaning lady didn’t know that I spoke Spanish and told the girl at the front desk that she didn’t put towels in the room. When I opened my mouth and started speaking Spanish, then the mood changed. Management needs to have a training on how to treat guest.
Worst motel ever. Bed bugs, durt grime everywhere. We asked for clean sheets and we were not given anything clean. He charged an extra $20 for a third person but wouldn't let us have blankets or pillows or a bed. My grandmother is dying so we came here to see her. Now we got to the motel and the keeper of the place is just making us sleep in filth. Don't stay here!
So I booked a room here and we arrived from out of state and they told me I had to come back the next day at 5 pm. So what me and my son were supposed to just sleep in the car. I do not recommend staying here. Very shady business practices. Plus I’m still having to pay that first night even though they rejected checking us in.
Left an honest review and was threatened by the owner with filing charges against me with the police. Guess how that’s their style of hospitality and guest service. Now waiting for the “we have no record of your stay” claim like everyone else. I have a record of my stay - I guess they don’t keep records now.
The fact that all these people are having issues getting their deposit back and the owner responding is trying to say it’s because of damages done to the rooms says all you need to know. With all these reviews of people not getting them back there’s absolutely NO WAY every single one of them has done room damage. Not to mention the video being seen online where the clerk all of a sudden adds $250 to their bill and she hadn’t even stepped foot into their room should tell you is a scam. They’re also threatening people who leave reviews with law enforcement for simply using their right of freedom of speech.TAKE YOUR MONEY ELSEWHERE.
The front desk wonan is super rude. Screams at guests. They want $100 cash deposit and will always find a way to keep it. There were 3 people at the front desk when I checked out and we were all trying to get our deposit back. She wouldn’t give it to any of us and she was screaming and swearing at us telling us her dad was the owner and she can do whatever she wants. Rooms are filthy. Worst hotel I ever stayed at.
So far so good rooms are clean and have NOT seen any bugs staff I’ve met so far are friendly and helpful. They require a CASH DEPOSIT OF $100, said to be returned upon check out. Other guests are complaining of BED BUGS!!! 3 other guests say they have bed bugs, I’m in a wheelchair so I fell asleep in my chair so I haven’t been on the bed so far??! More later.
Absolutely disgusting how they treated their guests. After looking through different websites at reviewers. It’s clearly a scam that has been going on for years. That the IRS needs to get involved with keeping everyone’s CASH deposits claiming that they ALL have smoked in the room(one on them being a couple months pregnant with children staying in the same room) can’t imagine the lies to keep this under wraps for years to not be investigated yet.
And also should be brought to light that not only the IRS but a health inspector should be required as well. Multiple individuals have posted photos of just the rooms in general. Apron review multiple bedrooms have black mold and have had it for at least a year or so from the amount present.
Finally the U.S. Department of Justice should be involved or at least investigating for also illegally denying access or service because they use service animals.
In my opinion this place should have been shut down years ago.
Update per the replies.
First thing first you don’t even know if I have or haven’t been a customer there or a lot of the others because anyone can use any name on google. (Let alone who I am) get your facts straight.
Two. Didn’t even acknowledge any of the other things I’ve mentioned. Clean up your mess.
Three.Accepting any payment does not means nor justifies not returning customers money.
Four. Is that how you apologize for the actions of your employees. Employed or not. they still worked there. They did what they did. And stole money from multiple people for over 2 years.
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