American Inn and Suites Jasper Info
Amenities
Other
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Free parking
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Free Wi-Fi
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Wi-Fi
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Pet-friendly
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
I rolled in tired 10 hours of driving. Paid cash 75$ , no receipt, they did not need credit card. Smell! Roaches! Half of the lights don't work, tv does not work, dirt on the floor, bullet crack on the window covered with American flag ( I kinda liked that). NO WI FI! NO TV. NO TOILET PAPER, NO PHONE When I woke up there were more roaches around me, either I was swatting them while sleeping, or they drank my chardonnay.
One good thing - lots of animals, puppies at the reception . I had kittens of all colors stalking at my door, like 10 of them. Gave them all my food. They are cute but hungry and a lot of them
P.S. it's owned by the family of Patel
Worst Experience ever!! You couldn’t pay me to stay here again! No hot water, No Tv, no room phone, dead cockroaches, holes in wall, dirty towels, mold on walls and floor, No WiFi , filthy floors and bathrooms, clothes left in drawer from previous guest. Someone should reach out to the show Hotel from Hell. NEVER AGAIN
I stopped here to do a quick nappy change and let dogs out, it was creepy and it was day time. I thought it was abandoned till a child waved at me from 2nd story window. I scooped up the dogs and left ASAP!!
Never again. The trash can in the room already had trash in it when I got there. There was not soap in the bathroom. I opened a drawer and roaches came out. Thank God I was alone there because the door for the bathroom was not working.
Scary room! If I could give the room 0 stars, I would. The room was labeled non-smoking, yet there were burn holes in many of the fabric surfaces in the room and it smelled like cigarettes and weed. Most of the lights in the room were non-functional. The toilet was clogged and we were not able to use it. I looked for bed bugs before climbing into bed and found none thankfully. The room looked like a crime scene with blood-looking stains on the carpet and walls. There was no smoke detector with just the wires hanging off the wall. Everyone we dealt with were respectful and helpful even with us arriving at 4 AM. We were traveling with our son's dog and after traveling for 25 hours, this was the first place we found with availability that accepted pets. We did not look at the reviews before booking.
Charged me $75 instead of $45 - $50.
I asked for non-smoking. They lied and gave me smoking (labeled on the door as such). When I tried to ask for another room, they gaslit me and said it WAS non-smoking and they didn’t have any others and offered me a can of air freshener spray.
Smoking Room 24: Blankets and carpets covered in brown stains. Floor covered in black burns and holes. Stale stench of years of cigarette smoke, the kind of heavy air that makes you choke. Dingy. Low lights broken lamp. I didn’t want to touch anything. It looked like a murder room from a documentary crime scene.
When I told them I wanted a refund and I’ll go to another hotel, they switched me to #27 an actual non-smoking room, labeled as such. It was moderately better. Much cleaner sheets, less disgusting floor, still had dead beetles on the ground, no actual smoking stench. Unworkable rusted mini fridge. No soap. Wall cracked with big gashes of missing paint. Tub rusted. Sink broken.
Not a trustworthy establishment.
Run.
I stayed at American inn in 03-01-24 the room was disgusting and it is over priced. I would never stay here again. I need something quick for the night just to rest, but I would rather sleep in my car instead. The hotel have roaches everything was dirty and patched up. I didn’t even want to bath nor did I want to even sleep in the room i actually wanted a refund the moment I walked through the door. I would not recommend this hotel to anyone.! Very disgusting ???? ???? this hotel does not even deserve any stars as a matter of fact it shouldn’t even be open for business. The room online says $45 dollars but yet I was charged $75 dollars and the room is not worth that at all just don’t stay here please find something else if you are in the area and need a quick stay for the night. I am very disgusted and disappointed.!
I pulled off for the night and stopped at first hotel I seen. The room was filthy and smelled horrible. My son was done for the night and just wanted to sleep. By 2am I could not stand the smell any longer and woke him up to leave. The air conditioner was so loud and made a banging sound, thankfully it was not that hot out and we didn't need it. The bathroom was disgusting. Only positive was I did not see any sing of bugs. By the looks of the room I can not even be positive the sheets were clean. There was a fork and to go cup lid on the floor that I noticed when we were leaving. I noticed the lid when I went to pick up my son's shoe.
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