American Inn and Suites Info
Amenities
Other
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
The rooms of this location where less than satisfactory. When we arrived we where charged for the full stay of our room which I thought was odd but thought nothing more of it. When we entered our room there was an extreme smell of mildew. Originally we thought this was due to the air conditioner being set to 60. However, the next day when my husband and I both woke with tight chest and cough I examined the air conditioner to find it full of mold. This was a big issue due to my asthma and my husband recovering from a recent surgery. I spoke with the manger and he was more than willing to help. He cleaned the air conditioner and said the smell should be gone soon. Mid way through the next day our room still had a strong smell of mildew and I found that the bottom quarter of the shower curtain was also covered with mold. When I went to speak with the front desk about these issues I was told there was no manger to speak with and was given a new shower curtain to put on myself. I emailed the manger about these issues and have received no response.
The bed is very hard. They don’t have a hot tub, even though it’s advertised as if they do. The pool is closed when we checked in they made it sound like it just happened but going back on reviews, It’s been closed for months. Would not recommend. Very noisy at night. Free breakfast consisted of toast, cereal, or waffles. Nothing more.
Overall dirty room. Nothing was overt but nothing was as clean as you'd like. Dirt on wall/around outlets, stains on lampshades and the ironing board. Biggest hang up was the bath tub as it was clogged and I could not take a shower. When I asked management to fix it they just ripped the plug out and didn't bother cleaning it, so I decided to just take bird baths and shower when I got home. 2/5 instead of 1/5 because there at least wasn't bugs anywhere.
Rooms are clean, beds are cozy. They have an amazing employee who does the third shift Audit and I have to say that made my stay that much better.
The staff is absolutely wonderful. The hotel is a bit dated, but is undergoing a ton of renovations. Beds were comfy, but bring your own pillow! The manager was so willing to help us out and get us extra blankets and pillows. Breakfast was nice to have and it was the perfect location with us needing to be at the Dubuque County Fairgrounds early in the morning!
i made it like 2 am on a Friday night. She let us check-in. Room was amazing! It even had a hot tube. When my kids got loud, she took time to personally knock and ensure that my family and i was ok. That made my family feel so safe, like we were neighbors/ family not just some tourist/customers.
Continental breakfast was not good at all!!! Nothing healthy, all carbs. Need at least Yogurt & fresh fruit.
We spent 3 days at the AmericInn in Peosta. I was traveling with my friend and my dog. Room was clean and spacious. Towels were replaced, and trash taken daily. Beds were comfortable. Hotel was decently quiet. Grounds were clean and free of poop.
My only complaint was that the bathroom had no ventilation so it got steamy quick when you showered.
Overall I would stay here again.
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