American Family Fitness Info
Amenities
Service options
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Onsite services
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Basketball court
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Sauna
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Swimming pool
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Volleyball court
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Wi-Fi
Planning
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Membership required
Children
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Good for kids
Best WLM Reviews
American Family Fitness Center is truly a top-notch facility! The variety and quality of the equipment are impressive, catering to all fitness levels and ensuring you have everything you need for a great workout. The racquetball courts are always well-maintained, offering a fantastic space for an energetic game.
The front staff deserves a special mention for their excellent customer service. They’re always welcoming, helpful, and ready to assist with any questions or needs. Their positive energy sets the tone for every visit.
The swimming pool is another highlight—clean, spacious, and perfect for a post-workout swim or a relaxing day in the water. Whether you're a swimmer or just looking to cool off, it’s a great feature to have.
Overall, American Family Fitness Center is a well-rounded gym that makes every workout experience enjoyable. Highly recommend!
They've got a great selection of equipment with tons of dumbells and racks. The classes included with membership are on point with great instructors and classes for any level of fitness. The staff are friendly and helpful, and the lockers are spacious and always clean.
If you're looking for a gym with something for all levels of fitness and something for the whole family, check them out today!
Where do I start??. I have been a member off and on since 2019. I return always hoping that things will have changed, for the better. I am always dissapointed that management doesn't do a better job of managing. Equipment constantly down needing repair, 2 to 3 weeks,locker rooms are nasty lockers broken, Sauna filthy puddles of sweat everywhere on the floor no one to mop up. What AFF needs is healthy competition of another full service Gym ,not Golds or Planet fitness. I have been Spoiled as I belonged to Lifetime fitness (closest is Gainesville)Ownership seems to just take dues and nothing else. Maintenance takes forever because it has to come from Shortpump an hour away, or at least that's the excuse. Hot tub is always at 101 degrees or less, too many kids work there and are not managed well,they have never understood what the true benefit of that equipment is supposed to be, at least 102 degrees to get the proper muscle repair. This is a great day care
for children but for those of us who would like to have a reasonable adult facility that will never happen! Nothing has gotten better in 5 years, just the same old same old.
**Terrible Experience with Billing**
I'm extremely frustrated with this gym's billing practices. I thought I was signing up for a one-month trial, but instead, I was locked into a long-term membership without clear communication. When I tried to explain my situation, their response was unhelpful—they insisted I would continue to be charged until I explicitly called to cancel.
When I finally tried to cancel, no one at the gym could assist me, and I couldn't access my account online. To make matters worse, a representative informed me that I would be charged for the next month because I didn’t give a notice 32 days in advance. I never received any information about this policy. Overall, I feel misled and very upset with this experience.
I’ve been a member for about 2 years now and overall I’ve had a pretty good experience. But one think I’ve noticed is toilets not flushing. Bathroom a disaster most of the times and it just seems the people that go are pretty gross. Also there is a certain manager I want to say who is always seems so hostile, he is a bald guy named Kevin I believe. Especially when it came to trying to get a guest pass to where it’s only 1 visit per year which is fine but when I signed up it was 7 days so the fact that they took that out when that’s not what I was originally paying for it for is crazy. Also I told him that I talked to another staff and they told me differently about the pass he was quick so change his tone and be so aggressive which seemed so unprofessional. Since giving the rules just changed at the time the staff may have just forgot which is reasonable since the rules just changed. He just seemed so a*nal about the situation even walking around the gym he just not does seem pleasant to be around. Overall the staff there is pretty professional with smiles and are nice. Also one thing the prices have seems to go up for the amount of things there sounds reasonable but also not if half the things are closed like pool access and bathroom toilets that do not working .
I’ve been a member of AFF for over 15yrs. The facility in Fredericksburg has gone downhill, there’s old/broken equipment, not enough classes to choose from for morning members, classes have been taken away. The water pressure in upstairs ladies bathroom is none existent to properly wash your hands, this has been for almost a year now, the strip on one of the stairs has not been repaired for months, recessed light bulbs in the cycle room has been removed …..the list goes on! Photos below show issues.
Tried to cancel our membership because we moved out of state. Called several times were instructed to do it online, had issues, had various calls back-and-forth with people from the corporate office. We were instructed not to use a lease as proof of the move, and then when I did come back for work to the area was instructed by someone on site to use the lease as proof of the move.no consistency, no assistance in getting a refund for a month of unused services. Disappointed with the exit.
My family and I have been members for 2 years now and only became members for the swimming pool and all it's “water park features” for our child. Between the months of September and May we go 2-3 times a week to swim. over the two years it has become less and less of a family friendly gym and pool. Prior to water classes they shut off all the kids water zone 15 minutes prior to a class starting regardless of how many kids are playing and swimming in the kid pool. They remain off for the entirety of the class (between 45min-90min). Rude MEMBERS in the water classes tell kids 15 minutes prior to their class starting to get out of the community pool it’s their time for class soon. The family bathrooms/changing areas are never available because non-family members use the bathrooms to change before and after their classes. We have been made to wait up to 30 minutes to change out of wet swimsuits because children of opposite sex over the age of three can’t change in the opposite sex changing room with their parent or guardian. We have been yelled at by staff for doing that for lack of family bathrooms. Overall it is not a family friendly experience. I would recommend spending less money and going to the YMCA down the road that is actually family friendly and offers more kid friendly areas and activities.
Quick Facts About American Family Fitness
Today
Opening Hours
| Monday | 04:00 AM - 11:00 PM |
|---|---|
| Tuesday | 04:00 AM - 11:00 PM |
| Wednesday | 04:00 AM - 11:00 PM |
| Thursday | 04:00 AM - 11:00 PM |
| Friday | 04:00 AM - 09:00 PM |
| Saturday | 07:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 06:00 PM |
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