American Family Care Smyrna Info
Amenities
Service options
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Language assistance
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Accepts new patients
Other
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LGBTQ+ friendly
Best WLM Reviews
This place is very well organized, clean and I was extremely impressed with the entire staff. Very friendly, caring, informative, helpful, and patient concerned. From the receptionist, the nurse, and the doctor, All made me feel joy because they actually showed true concern. We have a New Primary Care staff that I know that we're going to enjoy taking care of us. Thanks for the unconditional love and care.
90+ minute wait, on a full bladder for a drug screen with two drug screen before mine. Temperature of the building was maybe 60 degrees at best. Plus the beds are wooden and gross.
From the welcoming atmosphere,
The service was outstanding.
The medical aide was very knowledgeable and kind. The doctor was very understanding and helpful. I heartily recommend their services to anyone in need
The staff was very nice and friendly. They had about 5 patients in waiting area. While I was waiting about maybe 15 minutes 3 or4 patients came out from the back after being seen. They were definitely busy and turning patients in a timely manner. Trish was very thorough on making sure the vitals and information asked of me was correct. While still typing in the information the Dr Head came in was very pleasant and courteous and had a quick response to what should be done. Thank you to all of those who took time to check me in and see me.
Visit was quick. Staff was very friendly. Doctor also very friendly and very thorough in explaining what I was dealing with and what he was prescribing for me. Great experience with American Family Care in Smyrna
The staff was exceptionally friendly, and I received prompt assistance without any delays. The space was clean, well-organized, and easy to navigate. Additionally, Dr. Head kindly referred me to a GYN I needed after my visit. I will certainly return in the future.
I came in due to an incident at work which required a drug examination. I was told to register via an app or online by scanning a QR code. I had been here before and don't know why I had to re-enter all of my information instead of just verifying who I was. It took a long time to be seen even though there were not many people in the building. Afterwards, I did not get a copy of the results showing whether I was cleared or not when I had in my previous visit. It was just a copy showing that I was there and why; and my supervisor who was present was not able to get a copy of the company copy. They insisted that it had to be emailed so we had to contact HR, which was out of the office (after hours). We needed that information to clear me to go back to work. I think that they are set up in such a way that is not necessarily beneficial to businesses and not helpful to their visitors in providing necessary information. If my copy had at least showed no drugs were present, my supervisor could have made an executive decision to allow me to go back to work immediately.
I didn’t have to wait to long to see the doctor. They were all super nice and friendly there. Was in and out. Sent the stuff right away to my pharmacy. Best service I ever had an a urgent care place
Quick Facts About American Family Care Smyrna
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 06:00 PM |
How to go there