America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
Jara was the absolute best she was super sweet she answered all my questions and she made the process super fast and comfortable. She makes the process of getting glasses the best! ????
Hello I had an appointment scheduled today at 10:00am, I received a call on yesterday from Vanessa stating my insurance provider informed her that I the patient will have to contact them to verify my coverage. I have never heard of an insurance company telling a provider such a thing. I called my insurance confirmed I am covered called back and spoke with a gentleman whom confirmed this location accepts my insurance. Got to my appointment the young lady Vanessa said she could not verify my insurance I offered her my insurance provider number which she declined and asked me if I have a member ID number. I told her VSP does not give member ID or ID cards and that I just called and verified my coverage yesterday. Instead of playing and ordering Starbucks for the front staff out loud maybe she need a little training on customer service skills and not being lazy wanting customers to do your job. The front office staff is not professional it's ok to play among each other when there are not any customers present.
The employees suck. they are rude and unprofessional, especially this one lady with a lazy eye. they refused to accept my frames because they assured me and told me that they’re were for sure going to get stolen at the lab? what kind of business allows the lab to ”steal” frames? i went to another americas best location and they said all the opposite and told me that the employees were just being ugly and took care of me asap! DO BETTER pls.
Unfortunately my insurance changed and this was the only place for me to go to without driving to timbucktwo.
The experience WASN’T the best for sure.
The doctor never told me his diagnosis for what was going on with my eye so I asked again.. never got an actual answer ????????♀️ from him. From the time the doctor called my name to the time I walked out of his office, NOT the business establishment but his office was…8 minutes and 39 seconds. Doesn’t seem like much time does it?? Well, he was the ONLY doctor there and we were just heard.. get us in and get us out!
When I was paying for my glasses the girl says out loud, what are the last four of your social and I said, I would rather not speak it out loud. She looked at me like I was crazy!
I’m going to ask my old doctors office the cost I would pay for out of pocket visit. ????????♀️
I just wanted to give a huge ty to Latanya the manager. My son broke his glasses (both earpieces) and we tried everything to repair them but couldn't .My husband got hurt at work 2 weeks ago, our suv has been in 2 different shops the past 3 months for major mechanical repairs. I lost my job because I didn't have transportation. So we're both out of work and only income is my VA disability check on the 1st. So we didn't have the money to buy my son contacts like before, so he needed them glasses just to function on a daily basis. I tried both Walmarts ( thinking AB would charge me a lot, sorry lol) nope couldn't fix, came here,was scared to see what they were gonna charge me because i didn't have any money to give. I was thinking "omg they are going to fix them, and I can't pay for them"! Freaking out. I literally had to remove myself to keep from crying in front of everyone when i say her go grab a pair of frames and replace the lenses with his, then I said, "but how much", n she said "no cost". I was so relieved. That little bit of kindness took some weight off my shoulders, it went a long way for our family. So, Latanya, from the bottom of my heart, Thank you so much.
This location has always been wonderful, very patient and I've never had to wait for my appointment. Fast, friendly and the prices are wonderful as well.
Martha is simply amazing! She is friendly, hard working, and pays attention to detail. We have used America’s Best for 5+ years! I will continue to use them!
Joanna was very professional and straight to the point. She was very informative and helpful. Overall my experience was quick and efficient on my visit.
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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