America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
Don't waste your time!! They do not have a Dr onsite, but no one will tell you that. They used to be good at this location, but the staff could care less. Never informed me that there was not a Dr. It wasn't until I walked into the exam room and seen a camera pointed at the exam chair and asked what that was, that I found out. Not to mention, this all happened an hour after my appointment time. Never again! Save your time and go elsewhere. The most unprofessional group of folks, who claim to take care of people, that I have encountered.
Made 2 appointments and both times they called to see if I wanted to reschedule because their systems are down. The last time they called I was sitting in the waiting room. The lady said sorry and hung up. I could hear her in the front talking about the phone call. 3 other people in the waiting room did not get calls to reschedule. Y’all need to do better this is sad for a business to constantly do
I can’t understand why I bother visiting places like this. The staff seemed uninterested in being there. It’s disappointing because I have excellent insurance, which I feel was wasted on this eye exam. Next time, I’ll choose a more reputable practitioner.
I know everyone has off days, but the front desk staff were particularly unfriendly today
It claims it opens at 9am, I’m sitting here waiting outside in my car. This is unprofessional to waste people’s time definitely when getting off from work. If you’re short staffed then fix it. No excuse to have folks waiting to pick up their glasses. My patience is thin because of the fact I was on time!!! Follow suite!!!!!
I do not have a problem with the staff,they are friendly and knowledgeable. I do have a problem with the length of time it takes for the return of your glasses. Two weeks was April 14th my glasses were suppose too be in. It is now April 22 I still haven’t received my new glasses. I can’t see well out of my old ones. I wish they would hurry up and deliver them to the store.????
I took my teenage son. We weren’t asked if a telehealth visit was ok prior to the visit. We never received a call alerting us that the glasses were ready. After close to a month later we return to inquire and the glasses were in a drawer.
They have absolutely no issue canceling your appointment hours before it starts, but then have no type of contingency plan to give you another appointment in a timely manner. They called me 2 hours before my appointment to cancel and then couldn't book another one for 2 weeks! Ridiculous. I don't want my eyes checked by a location that can't even keep enough employees to operate properly! I suggest yall go somewhere else if you don't want your time played with!
This is my third and last time getting my glasses from your company. Appointment eye exam was at 2p finally saw the doctor about 3. Dealing with the people selecting glasses totally disorganized. Picking up my pair eyeglasses no pair. Your staff looked around saying I don’t know from several people. I was offered the pair on display. I had to ask for a fitting of the glasses this store has really gone to the dogs
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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