America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
UPDATE: the reply below is the standard reply. After reaching out to corporate, nothing was handled and no compensation was offered for the erroneous employee and experience.
We came from 2 hours away and I called ahead to make sure we could leave with contacts. They told me, “yes, you’ll be able to leave with them.” We got there and my 13 had to pass a test for contacts. The obnoxious tech just kept saying the same thing over and over instead of trying to help. You can’t do the same thing over and over and expect a different result. I asked to help him myself, and she cut me off saying no it’s against policy. It got him so flustered that by the time the doc got back from lunch and offered to help directly, my son was done and refused. We wasted $120 and 6 hours of our lives. We’ve been going here for years and dealt with the crappy service from a few years ago and stuck it out. This was the last straw.
They were super helpful while I was ordering glasses and contacts, but then the two pairs of glasses came back with all four lenses, with four different prescriptions, and all four were wrong. I had to pull over on the way home because I couldn’t see and didn’t want to have an accident. Their initial response to that was, “it’s going to take some time to adjust to new glasses”. (So how long does it take to adjust to the wrong prescriptions?)
I bought transitions that seem to transition, but I find myself squinting while driving or in the sun. It seems they use a low quality transition, but I have no way to test that.
I paid for the wide view lenses, but they have an exceptionally narrow view.
I paid for the coating to keep my glasses from scratching, but within a few months, they’re completely scratched over (yes I followed the instructions of rinsing my glasses and using lens cleaner and lens cloth.) I’ve had glasses with the coating that have lasted me 2-3 yrs, in the desert, with no scratches. So, I believe they don’t actually have the coating, but, again, I have no way to test that.
To add insult to injury, it took four months just to get sample contacts.
Seriously, I bought top tier of everything and spent over $700. If this is their top tier, I don’t want to know what their lower tiers are like.
I bought two pairs of glasses there a year and a half ago spent almost $500. One of the pair split in the middle, and the lenses fell out. I went to the store, and they said I would have had to paid for a 1 year warranty, so they did not stand behind their product. So I had to pay for a new frame. There is no warranty I asked for a discount at least I have been wearing glasses ever since I was 10 years old and never had a pair fall apart like that. Menesa said they could not do anything for me and did I want to buy a new frame or not. So I called their customer care number, and they said that a store manager would be getting back to me and she called me and gave me a 20% discount.
Good thing i was at home and not driving when the frame split down middle and lens fell out just a bad design. I hope they stay together till I can get a new pair elsewhere .
Menesa was very professional. Patiently wait for me y to o look at every pair of glasses. Ensured the pair I selected had all the correct features and appointments. Highly recommended her!
Jasmine helped me to understand the logistics of how eye glasses work when my former optometrist didn’t. She’s knows what she’s talking about and I love the two pair of “inexpensive “ glasses & contacts I got. She’s funny bubbly and makes you laugh which really helps when you’re blind from a botched eye surgery lol. Go see her and bring her some good ole Mexican tacos just not from Taco Bell. Love ya Jasmine!
I got two pairs of glasses. They’re terrible, one is really big and no matter what they calls down and the others are too tight no matter what. I also talked to the person about sun reflecting before summer because I have super sensitive eyes and they only added a glare reflecting. I can’t get any refund and I’m a broke college student americas best really is American~sucks
My edit because I’m still trying to make ends with what I have (no I don’t have money for you to remake the glasses that are giving me more headaches and issues driving) the lenses are so terrible they don’t care about their customers only selling shitty services like a glare reflector when I asked for sun reflection.
Jazmin is my absolute favorite but the rest of the staff is top notch. They have a good selection of frames at great prices. If you are looking for quality eyewear at a fair price, give American's Best a chance.
Lynda has helped us us a few times when we were in to get glasses. She does an excellent job and offers exemplary customer service! We continue to get our glasses from America's Best because she works there. AB also has a nice section of glasses for men.
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
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