America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
This was my first visit to America' Best and everyone there was so friendly and helpful. I set up my appointment online and check-in was easy. I barely had to wait at all and all the processes went very smooth. The doctor was kind and made time to answer questions. I mostly just need my glasses for driving so I only needed one pair. They let me take my time without rushing me to make a decision and were sure to check in while I was looking. They offered upsells and were sure to explain their benefits as well as ensure I knew they were optional. I felt very appreciated by everyone I came in contact with. Looking forward to picking up my new glasses very soon!
Risa made my experience at America’s Best fast and delightful. She was extremely polite and professional. Thank you so much! Was in and out in 25 Minutes for my eye exam and ordered new lenses.
It was quick to get a appointment. Was called back fast. First girl that called me back just did not emplain anything to me even took my glasses off for me. No warning on the air shooting at my eye ball in the part of the exam. The doctor was chill and cool. After picked out 3 pairs of glasses. The chick cashing us out was to lay back did exam anything just cashed. Said littles words as possible like it was a challenge.
Zero stars isn't an option unfortunately. I had to go for an eye exam TWICE and I still DONT have my correct script. They billed my insurance as a "contact lens fitting" and not an eye exam and I had to pay out of pocket. Called to have them bill it correctly and they refused and gave me a number for corporate. I went for the convenience aspect, which should be a red flag anyways. Just save your time and money and go to a good optometrist.
It was horrible! I have been a customer at Americas Best for several years. I have never had negative results. This years visit and new glasses were a JOKE! My eye exam lasted not even 5 minutes with someone who seemed in a hurry even though there were no other appointments waiting! He said my eye test I paid extra for so he could better see behind my eyes was fine. Then proceeded to tell me to put my chin in the cup and did two flips of lens changes. Asked better or worse! Never looked in my eyes with light and said to me that slight change and go out and pick glasses. Boom… I was done! Seriously and this Guy holds a license! Then I never received a call they were in… I stopped in there today as it’s been 2 weeks and the Kid that took care of me took them out of the drawer and told me to try on. He said they look straight and ask if loose on my face. I said no but he never checked ear length or asked me to read a card. I put them
On and looked around and I told him distance was very blurry. He told me to take them home and put them on in the morning for a full day and my eyes will adjust! If not bring them back and they will adjust! Upon getting home a closer look at them I am not at all pleased with the lenses. They don’t fit correctly in the frames. What a joke Americas Best has become! Do you hire just anyone off the street with no experience? I have never had a 5 minute eye exam! If ever ask to refer… there is no way! Unfortunately my Husband went a few months before I did. He had the same 5 minute… if that .. eye exam. His glasses are ok because he does his own adjustments! Which by the way the customer should not have too! But he had little confidence in the guy who handed him his glasses. I sure hope something changes there! I won’t be back. My eyes are to important to me! I rate 0 out of 10 with my latest experience! Unfortunately I have to wait a year before my Insurance pays for another exam and two years for partial pay on new frames. Thanks for nothing to a loyal customer! Joyce
I had a wonderful experience with the manager, Gail Pallas, today. She is absolutely a great person! I had some previous issues and she took the time to listen to all of them and address each and every one. She has such a beautiful personality. She is very knowledgeable and great at what she does. She is most definitely an asset to this company. We need more customer service/managers like her. She took each situation and dealt with them. By the time I left, all my issues had been resolved. She is actually going to make a call personally to me when my glasses are ready! I couldn't be more happier with my experience with her.
Risa is the GOAT! I really had my heart set on a pair of glasses, but the price shook me to my core. But she worked her magic on the computer, and gave me a better price! 10/10!!!!!
Chris Watkins at store #5133 was a huge help. I wanted something that wasn’t in stock and Chris went above and beyond to help me find it. He made sure that I was taken care of to the best customer service anyone could really dream of.
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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