America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
Entire staff was friendly and attentive. The manager, John, was well informed and highly educated in the field of optometry. Courteous, helpful and very generous with his time and the cost of their goods. Extremely high-quality, highly recommend this store to anyone.
If I could give them a -5 I would. We went to this location to get my husband and daughter glasses. The second we walked in there was no clear direction or flow of where to go first. Completely unorganized. They take our insurance, but refused to bill it. The whole building smelt like cigarette smoke. The floors were awfully dirty. My toddler picked up from
The floor what appeared to be an adult molar tooth. Like it was just unbelievable what this place was. Staff were very rude and unprofessional. Will never be back
Everyone was so friendly from the receptionist who got me all checked in and took down my insurance, to the technician who helped with all tests, to the Doctor who took his time educating me and putting me at ease about a few of my concerns. To Leticia who was kind, patient and through while helping me chose a set of glasses and really reviewing my insurance to get me a estimate without pressuring me in either direction of getting glasses vs not. I would recommend this place to any friends or family.
I can't even begin to explain how amazing they were at this location John the manager was so wonderful so kind so understanding. We were in a super tight spot and he went above and beyond to help us, my fiancé has ushers sydrome and every other eyeglass store has either not given him the time or have not tried to help him to their fullest. John went above and beyond to help us if you're looking for somewhere to get glasses this is the best spot to go to I promise you won't leave feeling dissatisfied or disappointed. Will be recommending everyone I know to come here whenever possible.
Jaxen provided an outstanding experience! His knowledge and patience were truly impressive. He even went the extra mile by involving his manager to ensure our frame was covered with additional extras at no cost under warranty. Having visited several America’s Best locations, this was by far the best experience I’ve ever had. Highly recommend!
I had a very horrible experience at this store. The manager, John, was extremely rude to me and my mother. He referred to my mother as “lady” several times and when my mom was trying to discuss the pricing, he continually tried to dismiss her concerns, saying things like”don’t worry about it, I’ve been doing this for 30 something years” (which is an obvious sign of insecurity) and saying things like “it’s all good, lady” when in fact, he got the pricing completely wrong. He was also incredibly rude to his employees. He kept condescending and belittling his worker for being concerned about the price, when in fact she was correct and he was not. You could just tell that everyone who works there absolutely hates working with him. He’s awful. And to add insult to injury, he plays a “nice guy” act after it was all said and done. I will never, ever come back to this store and I hope no one else has to deal with John’s disrespect and neglect for his job. I pray the kind woman who helped me can find a better person to work for.
I recently visited America's Best in Midvale, Utah to purchase frames and lenses. Keri provided exceptional service - she was not only friendly but also took the time to explain all the affordable options available to me. Even though I don't live nearby, I'm happy to make the drive to this location because of the knowledgeable and welcoming service I received. Thank you to Keri and the entire Midvale America's Best team!
Sadly I have to write this review, on Saturday I have to go to pick up documentation for my Insurance. I was ignored for more than 10 minutes, the member seeing me waiting on the front desk, after asking me what was my visit for, answer the phone and took care of the person on the phone, she came back with me but a customer came with his broken glasses and she went to help him. This customer was so nice telling her that I was first and she wanted to ignored me again. Until I was seriously telling her that I was in a hurry and patiently waited for her help. The worst customer service honestly, don't waist your time with bad customer service and cheap lenses. Worst experience ever. Miss the previous members.
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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