America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
The support staff were very nice and helpful but felt very rushed with the doctor. The only thing he asked was “is this better or worse?” He didn’t explain anything or go over anything with me after the exam. I felt as though I was interrupting him from something more important. Thinking back he mentioned something very briefly about bifocals but never gave anymore information than that. I guess I’ll see what happens when I pick up my glasses next week.
I went there for an eye exam and 2 pairs of glasses. Everyone was very nice and professional. The exam was very quick and my overall appt went very well. They have a customer for life with me.
This place is not a good place to get your glasses. I had nothing but issues
With the Henrietta NY location. 1st the price was wrong, then the 1st set of glasses i received 1 pair had a finger print embedded on the bridge of the glasses. The 2nd pair that replaced the 1st pair had scratches on the lenses. Mind you I live 50min away. I had to go back 2x to have it corrected. BUYER BEWARE!!!! ***HOWEVER ALLYSSA HAD BEEN GREAT SHE IS AN ASSET TO THE COMPANY *****
The America’s Best team at 1000 Hylan Drive - Rochester NY, went above and beyond in helping me quickly replace a set of glasses that were destroyed at work. I cannot say enough for the support this team gave me!
Great experience here. We had an emergency and they were able to fit my step son in immediately. Suki in particular was amazing, helpful, friendly, and made everything easy for us. We’re from Virginia so we were concerned about getting the help we needed, but I can’t say enough good things about this location. Thanks yall!
I came in today 11-15-24 and shante helped me out in fixing my glasses very efficiently very fast very nice i appreciated the service i received today from her!
I truly don’t feel that I don’t have anything nice to say, so I’ll keep it brief. The staff at this office was amazing. The optometrist not so much. He was rushing between “1 and 2” and I said that neither looked good. He questioned me, and said to try again. The second go around I said that neither looked clear to me, and said that the whole display that I was looking into seemed blurry/ streaked. He replied something along the lines that the problem was my eyes. He didn’t want to listen to the my thought that I felt it was streaked from whatever they used to clean it in between patients. Sure enough when I got my new glasses they aren’t correct. Would NOT recommend this place for an eye exam. Surely go ahead and buy glasses there, but come with your own prescription.
11 days ago I fell and I broke my glasses. Wait...I bought the warranty, good thing. I called the store, Hyland Drive, and they said they would just order me a new pair. Very happy. 10 days have gone by and I decided to call because I haven't heard anything and was told there was a glitch in the system and the order didn't go thru. They can't put a rush on this order, no way to do it. I am using an old pair of glasses that don't work so good for me but I have no choice. Now I have to wait another week and a half. Not so happy now...
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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