America's Best Contacts & Eyeglasses Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
I’ve never had a “remote” eye exam and I was a bit apprehensive, but it was a great experience! The techs on site were very well trained and did a great job, and also explained things to me really well.
Then, the remote doctor (she was on camera and I could see her and she could see me), after reviewing the tests and images the techs did, gave me my new prescription and also explained to me eye health issues I didn’t know I had and encouraged me to go to a specialist to have it addressed.
Turns out my previous prescription was no longer correct, and they got me in new contacts immediately, which the remote doctor checked right away. My vision is sooo much better now.
The price can’t be beat. The care was excellent and all the staff was professional and just great. Will go back there in the future.
Was very pleased with my eye exam. Makaylah Squires explained everything perfectly! Also Kim Hull took the time the tell me the special which ended up being a great value for me! Thanks to both of you! Very happy with my experience at store 5142!
THERE WAS NO ONE LICENSED TO PREFORM THE TESTS AT THE HUDSON LOCATION.
Had to be tested twice by the staff because the ZOOM CALL doctor could not see the digital images good enough. My appointment was moved back all while taking care of my children.
This is NOT Americas Best. There should be a physical doctor here. We are 3 years post Covid.
The people at this store were great!! Very knowledgeable and helpful the whole time I was there. They will let you know what is covered under your insurance that you have and what isn't. Everyone was very friendly as well and I didn't feel that they were trying to "push" anything I didn't want.
Went here because I need new glasses and my usual eye doctor doesn’t except my insurance anymore. What a waste of time. Said they couldn’t get a good picture for the remote doctor of my whole eye so I would have to go see somebody in person.
My husband had an appointment immediately following mine and as I’m sitting there during his, the lady was telling us her whole life story about all her problems. 1. I don’t know you at all so I don’t really care. 2. That is not very professional and you should not talk to your customers about your personal business. Then my husbands glasses came in and they ordered the wrong pair. She insisted he ordered them but he didn’t and she made him feel like he was wrong, so he just took them and left.
As for me I made an appointment for an in person doctor at the colonie location and the lady there had no issues getting a picture of my whole eye and told me to close my eyes in between each picture to give my eye a break to readjust unlike the Hudson location.
Save yourself the hassle and make the extra drive to go to the colonie location. Much friendlier, more professional, cleaner and no hassle!
I have been going to this place for years. Ever since the old Walmart close down. The last time I was here was 2019. I recent visit this past month was the worse. I went in and they told me they were all remote and had no on call doctor. That was the First red flag. I get to to the eye exam and the equipment didn’t work. What was worse was that the instore employees didn’t know how to fix it. After wasting an hour of my time there I had to re-schedule 5 days later. Deciding to give them another chance because of the loyal customer that I am I went back this time every thing worked but I had to do all of the test over again. By the end I got to pick out the glasses I wanted and was told about 7-10 days they be in. 9 days later I called and was told they were backed up and if I didn’t here from them in 2 days to call back. 4 days lay later I got the call saying to come get them. Came in as was Very rudely Greeted by a person that clearly hated her job. Have me my glasses and I just walked out. That place went down hill and do not recommend.
*HUDSON NY!!*
The atmosphere gives cricket wireless. I walked in and wasn’t sure who was an employee - no uniform or name tags. The girl at one of the desks took my card and says we don’t accept this….
It’s a major insurance company.. bcbs. When I get back to my appointment for an eye exam the girl who called me in gave no introduction, no name, she was disheveled looking and very melancholy. No teeth greasy hair. She did not explain anything much as to what I was doing or why so you can imagine my surprise when I got blasted in the eye with air from a VERY dirty looking machine. They’re all dusty and the forehead pads have makeup or something on them. I did not want to touch it with my face. I should have stopped there. I continued just to get it over with. I really need glasses. She does the same light test about 10 times on ONE EYE and tells me nothing but you have to go to another location and see a doctor. I’m sorry what? I drove 45 minutes here for you to strain the carp out of my eyes with lights for this? She couldn’t explain why. Felt like a ploy to me. I did tell her how sensitive I was to lights before the debacle even began. Don’t go here, the price isn’t worth the terrible service or confusing appointments.
Hudson Ny
I’ve been coming here for 6 years but recently they have been having horrible Customer Service! I got out of work at 2:00 just for the woman at the front to tell me that I have to go to another place, I haven’t been the only one having this issue , a relative of mine told me they refused service to him and made all sorts of excuses to not give him the eye exam. I should have known to just leave right away bc the woman who did my exam told me to hurry up she doesn’t have all day. If ur thinking of coming here please don’t they will waste ur time and not to mention they don’t have an actual doctor that’s what they told me so what the point of even going .
Quick Facts About America's Best Contacts & Eyeglasses
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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