Altus Emergency Center Waxahachie Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
December 13, 2024
I came into the Altus emergency center in Waxahachie about 4:30 AM because of severe nerve pain in my right hand. I have been having this issue for about five days and I had not slept in about five days. I don’t know if you’ve ever had nerve pain, but it is very intense and nothing really seems to calm it. When I got to the clinic they took me back, I told them that I was seeing a chiropractor and that he thought I had thoracic outlet syndrome and possibly carpal tunnel and that’s what I was being treated for. I had previously had this issue last year in March 20 23 and I had gone to Airrosti and the doctor there is the one that told me that I possibly had thoracic syndrome.
Well, it has returned and I have yet to get an MRI so when the doctor walked in and asked me who told me that I had thoracic outlet syndrome, I explained to him what was going on and he asked me had I had an MRI and I replied back to him No, I had not . He did not look at my hand. He did not look at my shoulder. He put his hands on his hips looked me straight in the face and said well we don’t do that here so I don’t know what you want me to do for you.
I was in shock, and I was already emotional from not sleeping and being in pain for the last five days so I didn’t quite know how to take what he was telling me, he was extremely rude, short in his answers did not make me feel comfortable whatsoever, completely disregarded the fact that I was in extreme pain and that was very clear that I was. He made me feel like I didn’t matter and because I hadn’t had an MRI he made me feel like I wasn’t worth treating because I hadn’t been actually diagnosed.
I cannot believe that a doctor would treat a patient the way that he treated me. If this is how he treats all his patients shame on him, nobody should be made to feel like they don’t matter and that’s exactly how he made me feel. Me and my husband got up and left. I didn’t even stick around to see if he was gonna give me a prescription because he made me feel so terrible.
I will never return to this clinic. I will never recommend this clinic. I would never allow my children to go to this clinic. I’ve written this one off my list.
I'm a truck driver and came here because I was under the weather and the staff was remarkable... went above and beyond to make sure I was comfortable and in good spirits. The process was efficient and effective to see the doctor.
What can I say about the doctor, He covered all the basis. He diagnosed my concerns and was friendly. We had a few laughs, and he prescribed to me everything I needed to feel better immediately.
This place is awesome, and if you need some TLC and a fast recovery from your concerns. Do not waste time in those other urgent cares come here to the best and 24-hour service. The door is always unlocked, and the smiles never end.
Thank you Staff for my quick recovery !! And remember, first name first and last name last.
Sincerely, Troy Allison
Best Emergency Room experience I’ve had. I was seen right away, and received prompt care. The facility was clean and new. The doctor had many years of experience and was very helpful. Hopefully I won’t need to be back… but it’s nice to know this is here in case someone were to need it in the future.
This was my second time to visit Altus. The people were extremely nice. From the moment I walked in everyone was nice and caring. The doctor came right in to check on me when I got there. I wasn’t in a smiling mood, because I couldn’t breathe, but she managed to put a smile on my face. I was checked in, treated, and discharged within an hour.
I had a nasty fall and decided to come to Altus to get checked out. I was seen in about 5 minutes after checking in, and my Nurse Christy B. was amazing and so kind and professional from start to finish. Also, Dr. Abdo was very informative and made me feel calm and comfortable the entire time. Additionally, Jennifer, who handled my x-rays was also wonderful. I would highly recommend Altus in Waxahachie for any urgent care or emergency needs. A whole lot better than any experience I’ve had at Baylor.
The nurses Christy & Miranda are wonderful!! Very kind and helpful, great attitude! They gave my dad the proper care and took time to treat him. Honestly they should get paid more, they're doing better jobs than the actual so called doctor.???? Ryan at reception was very nice as well! When the actual doctor came in, he said 2 sentences with the diagnosis and tried to step out. I had questions that I asked and he seemed like they were in a rush to get out of the room. Did not pay proper attention. Terrible bed side manners
I had a good experience the staff was patient, informative and professional. Dr. Abdo called me the next day after my visit to see how I was doing. That is rare these days and I really appreciated the call. Keep up the good work I was well pleased. ????
The front desk gentlemen and the nurses were great in assisting me with my needs. But the Dr wasn't very helpful or friendly at all. Also it was the same experience when I went about 2 or 3 months ago.
Quick Facts About Altus Emergency Center Waxahachie
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