Aloft Silicon Valley Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Pool
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
The hotel itself is pretty good. Rooms are on a good level, spacious and are very quiet. There is nothing special in the room - but it is comfortable, bed with a good mattress, clean - what else is needed? The only concern was a problem with outlets next to a bed - one of them was not working at all, second was behind the nightstand and difficult to access. Windows could be slightly opened to get a fresh air and this is very good, compared with some other hotels.
Room service is on demand and while some might find this bad, but I actually like it.
The gym is a bit small but still is OK. Main issue is that it is named as "Re-charge" and lacks of directions to it. Pool seems to be fine but I was at a cold season so I had to chance to use it.
Breakfast is in restaurant style, where you order - but is very tasty. A bad thing was that I wasn't able to use two vouchers for breakfast on a day of my leave - they are already pre-paid, why can't I use them?
Parking has problems with too small spaces, probably based on B-class cars - as result, people skip the space. to be able exit the vehicle. I'd recommend to change the marking so there would be enough space to part full-size car or SUV and be able to exit from it.
I general hotel is good enough but has a room for improvements.
There was literally feces on the toilet. The room was disgusting. Cup marks on the tables and desk. No surface had been adequately wiped down. The sofa in my room was gross. When I asked the ladies at the front desk to be moved to a new room, they said none were available. This was interesting, as many people continued to check into (available) rooms after me (including some of my colleagues). The ladies did send a cleaner to the room, who cleaned the toilet for me. After I inspected her work, I still had to ask her to hit spots she missed - twice.||The women who worked at the desk were nice, but not overly proactive, as they scrolled their phones and read during downtime.||Towels were always dingy. This was just a disgusting place - one of the dirtiest hotels I’ve stayed in.||The best part about this place is the bar and the ability to connect with people in the bar/lobby area.||But I will not stay here again. I do not recommend.
Rather hard to believe this is a 4 star hotel. I stayed here for 5 days for a company event. On the third day, I asked the staff to please send someone to clean my room and leave some towels behind. They refused to clean the room! For real. The room itself was ordinary at best with bed sheets smelling of staleness. The TV remote was so old that the buttons didn’t work at all. On side of the bed had no power outlets. The toilet seat was stained. This hotel’s location is also bad. If it wasn’t for my company event, I would never stay at this overpriced and mediocre hotel. Stay away!
Rooms were tired, mattress was very old and uncomfortable. Staff were fine. Room was not cleaned during my 4 day stay. Gym is okay. Expensive considering the standard.
I booked a suite here for a few day stay. Hotel was responsive through the Marriott app since my flight was cancelled, they said it was no problem to check in a day later, which was nice. The front desk was pretty quick on check in, which was great since I was tired from a transpac flight. No mention of titanium status but at least I was asked what I would like for my benefit. I chose the points. A negative since my last stay a few years ago, they now charge for parking and told me to display a parking permit on my dash overnight.||The location is in a safe area, very easy to get to from SFO. Easy access to freeways, some restaurants, gas stations, and convenience stores not too far away.||The room definitely has seen better days. The black out shades were functional, but the privacy curtains were not present. The rail for them was still there on both windows, but the curtains were just not there. The bed was comfortable and the living area was fine in the suite. There was also a small kitchenette which was nice.||Housekeeping needed to be requested at check in. The staff was nice during my stay. This could be a really great hotel if it was just better maintained. Either way, it's better than staying in Oakland. For the price, I can't complain too much - the value is definitely there but things have definitely slipped. Hopefully they improve in the future, a little refresh would make it one of the better valued hotels in the area when it comes to Marriott properties.
My room was spacious and comfortable. However, housekeeping was sporadic and unreliable. Food was good when available, but it never started at the advertised time. At best it was 5 minutes late. At worst, the chef didn't show up that morning and I went to McDonalds. You need a car to stay here, but parking costs extra. There are no services in the immediate vicinity. There are shopping centers a few miles away.
Excellent hotel for the price! Amazing room size very spacious modern and luxurious! Definitely would recommend breakfast lunch and dinner available
This is the worst hotel I have ever experienced. Terrible service, rooms stinks. They just say sorry we can't do anything for all the issues in the room. Horrible unprofessional services by the receptionist.
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