Aloft New York LaGuardia Airport Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Air-conditioned
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Breakfast
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Parking
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Airport shuttle
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Best WLM Reviews
Excellent hotel, excellent and happy staff, had a great meal (seafood pasta and my wife loved her chicken stew). Stellar service starting with Marvin, the shuttle driver, the front desk staff and onto Juan who waited on us for dinner. We have traveled an enormous amount over the years and don't have lofty expectations but we were wow'd by everyone at this Aloft. And the hotel was decorated to the hilt with Christmas cheer. Top notch, 5 stars. We look forward to staying again!
It is rare I would take the time to leave an airport hotel review as my expectations were very low. After a solid week of grinding in NYC for business, I stayed here the night before an early flight. The five stars is for the best shower I had in an entire week. Dazzling water pressure. Full glass door so you don't freeze to death. Premium shampoos/conditioner. I felt like a new person. The room was quiet and clean. The food downstairs was incredibly decent and the staff was very easy going and helpful. I will definitely stay here again. Well done!!
It has been a while since I have had such a pleasant hotel experience. airport shuttle was a pleasant ride with a kind driver. The check in process was extremely efficient and professional, along with free cookies after a long flight. The hotel lobby, hallways, and rooms were clean and comfortable. This was a fantastic stay.
Great find for an overnight stay before a flight. Hotel was clean, quiet and friendly. They have a nice bar and dining area, as well as free coffee in the lobby in the mornings. I was expecting a "grab and go" style food, but this was more of a diner setting with great food options. Room was clean and quiet (read: you can't hear the planes from next door). Airport shuttle in the morning was on time and prompt, making it an easy 5 minute ride to the terminal. Definitely recommend and would stay there again.
Hotel is nice, clean, modern and comfortable. But the main reason for my review is the Assistant General Manager, Melissa. She epitome of excellent and caring customer service. I observed her interactions with several guests. Each was offered a kind word and a genuine interest in letting them know that she really cared about their stay. She is the kind of employee many companies wish they had. Because of her, this location is definitely top of my list of hotels next time I need one in NY:)
The front desk lady was rude! We arrived after confirming our reservation and the lady said we were a day late. I had my confirmation with my full paid stay. She got hostile when I showed her the confirmation.
The room looks beautiful and very clean. It is very safe in the hotel. You need your room key to get to the room halls. The bed is harder than a rock and killed both of our backs before our cruise.
The location is sketchy. We had to go to enterprise to drop off our rental about 2 blocks away… it smelled like urine and the grass/weeds are so over grown you may as well walk though a field to your knees not to mention the RATs!!!!
I just stayed at Aloft New York LaGuardia and had an incredible experience, thanks in large part to Lisa at the front desk. From the moment I arrived, she made me feel welcome and ensured my stay was as comfortable as possible. Her warm demeanor, professionalism, and attention to detail truly set this property apart.
The hotel itself is modern, clean, and conveniently located near the airport, making it ideal for both business and leisure travelers.
However, what really made my stay memorable and differentiated was the service. Lisa went above and beyond to accommodate my needs, offering helpful recommendations and making sure every aspect of my visit was smooth and enjoyable. It’s rare to find such dedicated and thoughtful staff, and I can confidently say that she made my experience at Aloft exceptional.
I highly recommend Aloft New York LaGuardia to anyone visiting the area. I will definitely be returning.
As an 18-year veteran in hospitality management and a flight crew member, I've experienced countless hotels around the globe. However, I was taken aback when I encountered a staff member trying to sell a single apple ???? for $2 to a crew member! This felt like an outright rip-off.
Most hotels offer crew members free access to apples and bananas, which are in plentiful supply. It was surprising to see an employee trying to sell items that often go unsold, especially when they are typically given away for free. This kind of approach is definitely not what I expect in the industry!
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