Aloft Lubbock Info
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Amenities
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Free Wi-Fi
Best WLM Reviews
1/5|2 days ago on Google|DIRTY HOTEL! Not your typical expectation for a Marriott hotel. Hotel is fairly new for it to be in such dire need of cleaning and repairs. Even the sidewalks outside are dirty entering building. Hotel is built cheaply looking. Hallways are painted black so very dark, and rooms are bizarre. Furniture in lobby has stained circles on couches and overall dirty. I would not have set on it. Breakfast area is odd…you place your order for a fee and the desk staff goes back and cooks it for you and brings it out. Elevator carpet is nasty, as well as the elevator buttons and walls entering elevator. Rugs in room are dirty and needed cleaning. Bathrooms needed cleaning better. Sliding door to bathroom would not stay closed for privacy and no way to keep it from rolling open. Tennis ball size hole in wall by vanity where the vanity mirror had been ripped off wall. Electrical cords laying under vanity sink that would not have been safe with small children or pets. Light switch to bathroom area is located at the front door. Only one side of bed had place to plug in Cell phones. One yellow square cube to set suitcase on and it was very dirty. Awkward corner benches and table to set other suit cases on.|On a positive note the staff was very friendly, but looked surprised when we told them about the hole in the wall and sliding door problem. Repairs and filth seemed to be a common complaint in other people’s reviews too. Location is good for going shopping, but it is located behind a large chain of stores. Marriott really failed on this one. I will not be staying at another Aloft hotel again.
Rooms are fine, but I can literally hear house keeping clean every room in the 4th floor. This is a hotel so people are supposed to maybe sleep and relax here right? Is the goal of house keeping to wake everyone up at 8am by slamming every door, every toilet, and vacuuming? Is it REALLY necessary to clean at a time people are asleep? This is ridiculous. If you are looking for somewhere quiet to stay, this place is NOT it. Don’t stay here.
We stayed here for 10 days due to my Aunt buying a house and waiting for it to close. All of the staff was very friendly, helpful and very accommodating. The rooms were clean, housekeeping was great, wish there was a microwave in the room. Other than that very pleased with everyone. I like that it's pet friendly, treats for the dogs. Overall very nice atmosphere but staff was exceptional. Thanks for your patience and for a wonderful experience.????????
Very cool, calm relaxing hotel... first time staying at this concept... kinda of a layed back feel, staff extremely helpful and friendly. There is a small bar, a pool table and a lot of searing in the lobby area.
The room was very cool, kind bed, very comfortable, huge walk in shower and a small separate room for the toilet.
There is an indoor safe , which i love, not that you care that I love it.. but I do.
There is a corner type half moon upholstered bench and table for eating or work. Lots of electric and USB connections.
Great location, easily walkable to many restaurants.
The price was excellent, location excellent, room excellent and the staff.... even better than excellent!
This is a great property and will stay here again
While the guest room could have used a deep cleaning (bath ceiling fan caked in dust, corners of showers had mildew, floor had dirty footprints, ubiquitous fingerprint smudges), the cozy, comfortable outdoor fireplace/seating area made up for that. The staff at the hotel were friendly and efficient. Great place to stay if traveling with a dog as there is no pet fee to stay here!
This is the best place in Lubbock in my opinion! 99 bucks for a room and easy to get to! Plus you have all the shopping just after leaving the parking lot! The Services are the best and I've stayed at some places. This is top of my list!
Inviting newer hotel with an active lobby and friendly front desk staff. Located in a quieter part of town away from the university campus it makes for a great night’s sleep. Many restaurants and shopping options nearby. Roughly 12-15 minutes away from campus without traffic. Reminder this is a Loft style product. If you don’t like the idea of a smaller room and concrete painted ceilings with an IKEA style full wall divider between the bedroom and bathroom area then this is not the product for you.||Guest room entertainment works well with Netflix, Amazon prime, etc streaming.
Conveniently located. Wall lamps do not work. I asked for new light bulbs but they never came. They are still using incandescent light bulbs instead of LED. Some features are definitely "after thought." The LED light for the vanity mirror is mounted on top of the mirror instead of underneath it. It's super bright and it hurts your eyes if you turn it on. Not sure why a night light in the toilet room needs a switch to operate. All the light switches are the far side of the bathroom outside the toilet room. Shouldn't some be by the entrance to the bathroom? There are two light switches by the front door. However, they are 3-way switches to control the same light in the bathroom. One is a main switch, the other has a dimmer on. What a design! Also, there is no light by the entrance. The stairs from upstairs only lead to the outside of the building. You can't go to the first floor or lobby if you use the stairs. I have definitely never seen anything like this at any hotels.
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