Aloft Birmingham Soho Square Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free Wi-Fi
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Air-conditioned
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Breakfast
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
I must admit I was a little apprehensive about our stay in Birmingham, being from the UK and having read about crime rates in the media, however, this was one of the most pleasant surprises of our three-week road-trip. Homewood is lovely, we even enjoyed an evening stroll around and much to our delight saw some fireflies for the first time!! I wish we had time to stay and explore more the next day.||This hotel is in a safe area and feels modern and well kept, we received a very friendly welcome and were issued with a little bag of goodies! Our room was very spacious; comfy beds, a large shower and big windows with a nice view out the front of the hotel. Complimentary breakfast was grab and go, just what we needed for our one-night layover.||Thank you Aloft for a great stay!
I rarely write reviews, but after my stay at the Aloft Birmingham, I felt like I had to write one! I travel to Birmingham for work several times a year and normally stay near The Summit. I stayed at the Aloft this time and will stay here from now on. Every single employee I encountered (about 7 of them) were exceptionally friendly, welcoming, and helpful. The location in the middle of Homewood is fantastic, with quick access to Mountain Brook and downtown. Parking garage is easy and convenient to the hotel door. I am so glad I stayed here!
We arrived on Labor Day. Checking in we met a lady named Regina she was very helpful letting us know where the best food was and where I could go out to have coffee and a smoke. We ate at the urban cookhouse which was across the street (great food and staff). We played pool and cornhole at the aloft before turning in for the evening. Went downstairs the next morning and I met Charlie he was making a fresh pot of coffee he was very helpful letting me know where the best breakfast places were. Regina and Charlie went above and beyond to make our stay a great one. I would give this place a 5 star!!! Very clean smells really good. Our room was clean and very nice.
I reserved king bed rooms and requested a rollaway bed for one room for an extra child. Was told that the request was in and I could have one. Upon arrival , this hotel DOES NOT HAVE ROLLAWAY BEDS. They suggested I pay for a third room. No offer to reduce my rate or compensate me . Staff were very rude and aggressive that it was not their fault bc the Marriott reservation phone number made the mistake. Rooms and hotel in general were pretty tired and could definitely use an update. Will not stay here again due to staff interactions.
The location is good & the employees were great! However, the hotel|Is outdated & dirty! Some of the rooms smelled of cigarettes, took a while for water to get hot, an electrical outlet was hanging out of the wall, phone didn’t work in one of the rooms when trying to call the front desk, elevators are extremely slow! There was a patch on one of the walls that looked like someone had punched a hole in the wall. I got trapped in the bathroom because the door is like a pocket door and slides to the side, when opening it, it hit the hair dryer & bathroom counter & would only open a few inches! Thank goodness my husband was in the room to let me out! I glad we were only there for one night. That was more than enough! I am one & done and wouldn’t stay again!
Walkable neighborhood with good food options. Very friendly staff. Rooms are small but well appointed and designed. Didn’t charge for our pet.
Only thing preventing five stars were flat, lumpy pillows and room carpeting that needed a deep clean.
We have been staying at the Aloft for the past 10+ years. Great location, wonderful rooms/beds. Easy walking to shopping, food and beverages. Great, fun open lobby. We love it, though there have been issues. There still are; however, the last year or so, the employees have really stepped it up! They work hard, they care, and that has made a huge difference. Tomorrow will start our third long visit this summer. The first one I was alone visiting friends and family for a week. As I walked in, I was greeted by CHARLIE, a bright star I would soon realize! He welcomed me, acknowledged me as a Bonvoy member. He helped me with my room requests, etc. Great guy. Little did I know, he would jump in for maintenance issues, among other duties. He's a proverbial Jack of All Trades! THIS GUY IS FIRE!||Next, I got to my room and the AC was acting up. Jerome came up and immediately knew what was wrong. This man cares about this place. We had a nice chat, and he told me to call if I had any issues. He appreciated me coming back at a time when the hotel is about to be renovated....way overdue in both of our opinions!||Also, Terry was so nice and took care of me at the bar both weeks. He was always chatty and provided great cocktails. Housekeeping was FABO! Always so friendly and helpful.||We are looking forward to coming back! Again, hope to see Charlie, Jerome, Terry, Ashlee and Alexis--both great and friendly housekeepers, as well as Tina, Sherry and Jessie. This place is going to be primo once again. So nice to see people who enjoy their jobs, work hard and are friendly and helpful to guests. We travel quite a lot, and this hotel makes me happy!||Love the new plants, and the hallways seem cleaner. Elevators are wiped down. Pool and gym are nice. Gets a bit hot and steamy in the pool area.||All in all, beds so comfortable, not noisy and the AC works! Little more minimalist than some hotels, but I like it. Fridge and good water pressure are a plus. * Hope they put ice machines on each floor* Nice, friendly and hardworking employees. They are also working to have dog lovers all together on one floor or half a floor. Dogs are great, but we are allergic. Very helpful--thank you Charlie.||We love the Aloft and look forward to the renovation. I just had to highlight these great employees for going out of their way to watch out for me! (and us, the last two times!)||Pump that signature scent in the lobby! Makes me so happy to walk in a smell it!!||See you all later today!!!||P.S. Yes, we have stayed at other places nearby. The Valley is beautiful and expensive. The Embassy needs to be imploded. Nothing is more centrally located and convenient as Aloft SoHo Square. Thank you!
I’ve stayed here for weeks at a time due to work and I’ve loved being here. Elizabeth, Cece, all of the staff really have been so friendly and warm. There’s a reason I rebook here!
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