Alliance Pediatrics - Beach Street Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Accepts new patients
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Appointments recommended
Best WLM Reviews
We are new to the area and had to establish a new pediatrician for our little toddler. The entire staff including Dr. Robertson were empathetic, supportive, and caring for our toddler’s need. The wait time was very minimal to see the doctor and the staff is very polite and helpful. It made us feel very welcomed!
There’s two different entrances, one for well and one for sick. Had to wait for my paperwork and my appointment started later than scheduled...The waiting area is open with lots of seating. When we came they were changing the fish tank water and it was kind of loud and annoying. Loved all the art on the walls and so did my 3 year old. Shots are VERY expensive here. Like $150 for one shot. They give out coins for the toy vending machine after your appointment. My daughter loved that. It’s close to my house so I would come back again for her yearly check up.
The office staff are helpful and kind. The doctors are amazing. I trust this team with my daughter's health needs.
I was very satisfied in the past, but something has changed. I now have to make an appointment for every topic I want to discuss and of course I have to pay my copay each time. Took my kiddo in for his well check and got charged ( I normally don’t) I was not able to discuss his meds at that appt I had to make a completely separate appointment to talk about those. Same with my daughter, I’m not sure what is going on but I feel like I am nickel and dimes at every opportunity. When it was not like that just a year ago.
*update* because of this review we received a letter stating we are no longer accepted to receive care at this practice after 30 days
We have had to wait multiple times an hour plus back in the room for the doctor to see us. That’s super tough with a child - heck, even as an adult. The front office is super nice but waiting that long is insane. This the soul reason we are changing offices. 1 time? Okay maybe it was a bad day. Multiple times? That’s a time management issue on the doctor.
In the Constitution, freedom of speech is a fundamental right that is protected. Under freedom of speech, individuals can express their opinions, even the negative ones, without fear of retaliation.
Unfortunately, you can not give an honest review about this company. The reason is that they will track you down and call you regarding your review. I wrote a review on the previous location and received a call. My review wasn't too bad. The call was an unsettling experience. Looking at the other reviews, I see that other patients have had their services canceled because of their review. It is disappointing to know that we live in a time where a customer is in fear of leaving a review. Because their child will suffer. No parent should feel like they need to be silenced so that their child can receive medical attention. Feedback helps people improve.
With that being said, I would like to agree that the desk lady upon checking out was not very pleasant but not irate. She was just not friendly but was helpful. If you need the pleasantries, you might be offended. I personally didn't care as long as she helped. She didn't appear very happy. Customer service has changed over the years.
Dr. Grunberg was informative and helpful. He came in and spoke directly to the baby. I believe that to some degree, his behavior is based on expertise. We personally like to have every action verbalize before acting. But he went through the exam quickly. My husband and I didn't like the private parts check. It was not announced. It also did not seem necessary. It was also not done at the previous appointment. I also didn't like the fact that he had her up in the air when checking her back pamper area. As a concerned parent, the exams always make you nervous. Especially when your baby is so small. My comfort level will increase over time. The goal is for my daughter to be seen and to get her shots. He seems like a nice and experienced doctor with a unique sense of humor. He made one joke about calling CPS. I laughed nervously and let it go. As a human resources analyst, college professor, and psychiatrist, I had thoughts about the joke. CPS as an industry is no laughing matter. As usual, I complement, ask questions, pay attention, and thank people for helping me and my family. We need to just make it through the appointments. The wait time was not long. This was just our experience at this appointment. Overall, it was a successful appointment. I do not want a call back. I'm giving 5 stars to prevent upsetting anyone. I personally read reviews and like posting reviews. Feedback is a gift.
Dr Robertson is amazing! My son is 14 and she has been his doctor for a few years. She has gone above and beyond with his health and wellbeing not just for now but for his future. Speaking with her, you can tell she is on the high end of the IQ spectrum. She may not give you all the warm fuzzies but this is why I trust her with my son’s health and why the 1 star review is absurd. Never had an issue with her bedside manner.
We had to find a pediatrician that would help with our newborn’s full tongue tie & Alliance Pediatrics worked with me to get the procedure done as soon as possible. They were so kind & helpful!
Quick Facts About Alliance Pediatrics - Beach Street
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 02:00 AM - 10:30 AM |
| Sunday | Closed |
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