Allentown Park Hotel, Ascend Hotel Collection Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Pool
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Free parking
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Free breakfast
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Free Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
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Free breakfast
Best WLM Reviews
This is a great affordable place to stay when in the Allentown, PA area. I have stayed here about half a dozen times or so. The hotel has always had clean rooms. They aren't serving breakfast during the winter months the staff told me, but I don't regularly eat hotel breakfasts anyway. Decent parking in the front and more around back. The hotel is in a little odd location from the interstate, but doesn't take but 2-3 minutes to get there, so not bad at all. The staff has always been super kind. I always try to make this location when traveling for business.
What a great deal. The staff was friendly, the room was immaculate and modern. The prices are unbeatable. The breakfast was real(eggs, and sausage) on top of waffles and all the basics. Will definitely stay here again. It's a bargain for what you get!
Very disappointed with this hotel. Room was not clean. There was hair in my bed. Upon booking it claimed free breakfast. At the hotel there was a sign that they were no longer offering any breakfast not even a continental one. I would not recommend this hotel. Staff at the front desk was friendly on check in, towels smelled fresh
Positive: The lady who checked us in was amazing. I forgot her name but she had the long brown hair in a ponytail. She is the definition of great hospitality. As soon as we came in She made us feel at home. Thank you so much! Negative: Hotel was excellent but our room 212 had a very dirty toilet and the shower vent was very dirty. I wiped the bottom of the vent and it was easy to clean. This was the only thing I didn't like about the hotel . But still a 10/10
I chose this place because I saw it was an “4 star” hotel. I don’t know who bestowed this to the hotel. Upon entering, the hotel smelled like cigarette smoke and was very cold. When my family showed up tired and late that night we were informed that management canceled my reservation without telling me (but did not refund my money). After 1/2 hour waiting, we were finally given a room. No apology, no discount for our trouble or anything. During the 1/2 hour waiting, I went to look for another hotel and noticed allentown park hotel was $25 less if I just walked that night to get a room. My family was so tired we didn’t fight that.
Our room was not the cleanest. Finger prints on the light switches and doorknobs, dirt on the floor, and stains on the towels and hairdryer bag. There was also no breakfast as advertised.
As far as the logistics of the room, there is not a closet, instead there is a cutaway at the window where you can hang clothes. The tv was tiny for the room.
Location is in an industrial park. The working people were nice and helpful. The room was clean however the bathtub had hair and did not drain. There was one towel for both of us. The mattress was very firm for me. Don’t forget your phone charger.
Within an hour after checking in, while in the pool area, saw two cockroaches. I didn't go in because the water was cold. Next morning during breakfast time, they only had one staff working both the kitchen and the front desk. The staff did his best but they needed to hire ppl so he doesn't have to tend to both during busy hours. But I saw the staff didn't change gloves between working in the kitchen touching food and checking out the guests at the front.
The second night I overheard the staff checking in a guest saying they ran out of towels for the rooms. The next morning, they ran out of spoons, condiments during breakfast when they first opened, and left one single rotten apple on the fruit stand. (It would be better without fruits than to show your guests you have a rotten one on the stand!) I would not stay again.
Do not come to this hotel! I know the price seems nice but this is truly one falling apart hotel. The toilets have a nasty buildup that allegedly cannot be removed. The vents have mold and layers of dust. Half of the television channels you cannot access so good luck trying to watch anything outside of the news. Plus, they continuously would try to come into the room to clean without knocking or listening to us say don’t come in. The location is a bit strange with it being in a business park. There are always weird groups of men that are in the parking lot late at night.
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