Allcare for Women: Candance Leaphart St Cloud, DO, FACOG Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Last year in 2023 I discovered a painful lump in one of my breast. So I scheduled an appointment as new patient at Allcare for a pap smear and a referral for my first mammogram. The mammogram and breast ultrasound did not detect the lump. However the mammogram results indicated I have dense breast tissue, which means lumps are harder to see. After reading the mammogram results I scheduled a follow up appointment here at Allcare so I could get a biopsy. During the appointment I expressed my concerns about the lump, and was told by the nurse practitioner it was most likely a cyst and they weren’t going to biopsy. A year later I still do not know for sure what is in my breast, only assuming “its just a cyst”. I figured I would address the painful lump in my breast again at my annual this year 2024. My appointment was scheduled an entire year in advance and I received a reminder text message and call the day prior. After driving over 30 minutes to make it to my appointment I was told by the receptionist that they no longer accept my insurance… They didn’t call to inform me, send a quick text, or email to let me know this. I was even on the phone with receptionist to confirm my appointment the day before. My insurance not being accepted anymore was not once mentioned. I would not have bothered clearing my schedule and driving across town had I known this. If you’re a patient here it would be wise to confirm if they still accept your insurance prior to arrival. Since they do not let some of their patients know in advance. I would not recommend this place after being dismissed about a lump, and not being informed about my insurance is no longer being accepted.
I used to like that they actually returned calls and Dr Leaphart used to see most of patients.Now the APRN sees most of the patients. You wait a long time in a room too. I have some issues brought up to me by GI Dr , I wanted to discuss with the OB/Gyn .I was disregarded about my concerns . This office has changed , makes you feel just like another number . I have urgent questions about labs and no one has reached.Not even by text .They don’t update the Patient portal anymore. Definitely patient service has come down.
HIGHLY DON’T RECOMMEND!!! I went here about a few days ago, when visiting my sister in Vegas ! She had an appointment, not only that we waited an HOUR to be seen. On top of that we were early and on time ! The doctor was rude to exact Dr.Leapheart !!! She was left in the room for an 1hr after checked in, the workers in office are so immature and they talk negatively about all their patients, using foul language little do they realize their walls are super thin. This is not somewhere I’d recommend for anyone ! Now the doctor isn’t very sympathetic towards her patients she always has a frown on her face, and always being smart with her words. I’m so over this place ! The professionalism is a 0 ! There was only one young lady there surely none of the Hispanic ladies but the one girl I forgot her name she was the only one who had respect!
Absolutely would not recommend to become a patient of this Clinic. I have been seen by Dr. Leaphart for a regular check up. In order for me to learn something I had to always ask questions. I was prescribed absolutely unnecessary tests which I had to pay for out of my pocket. Besides that they didn't even care about calling me for the result reviewing appointment, they simply cannot care less about me as a patient! The only thing they care about is to pull as much money out of your pocket as possible! The main thing about this visit is that on reception I was told that the appointment is paid by the government annual visit program, in reality they sent me $500.00 bill for nothing! Plus $400 for tests on top!
Dr. Candance Leaphart St Cloud cares about her patients and staff. My first visit was in 2019 when I found out I was pregnant. I was underweight my entire pregnancy due to morning sickness and she guide me along my journey. Since the birth of son I continue to be seen for my annual exam. The staff is loving as well.
Worst experience at a doctor's office I've had in recent memory. The nice looking office is deceiving.
1) Super long wait time - I wasn't seen until an hour after my appointment by a nurse who was super curt. Then the doctor showed up a little under 90 minutes after my appointment time.
2) Dr. was curt and borderline rude. She did not want to listen to me regarding the hormones I am taking. She noted I had high blood pressure. Despite my explanation that I always have high blood pressure in a doctor's office both she and the nurse were snide - they both knew better after meeting me for 10 minutes. She made fun of me and told me to be "zen" as the nurse took my blood pressure twice.
3) I left without the hormones I need because of the high blood pressure reading. No caring, no compassion, no trying to get to know me or talking about alternate solutions (despite the huge ad for hormones in the lobby - she probably tuned me out because I wasn't taking those). Didn't care about my medical history.
4) Front desk appeared to not know what they were doing or care. Frigid atmosphere from the moment I walked in.
5) The amount this office billed my insurance for a 10 minute exam should be criminal!
6) No caring or concern or professionalism whatsoever. NEVER GO HERE.
Let’s not even talk about the ridiculous wait time even when the appointment is at 9am. I went to get my blood tests results cz apparently they don't have a secure way to send them other than picking them myself. Then tried to have me see a someone to explain my tests which they had already done. They don't have a secure website or app for anything. Which I found ridiculous from a facility that's in that location.
After my 2nd visit, they tell me I'll have to pay for delivery in installments before my 28 weeks. When I asked what happens to the money if the doctor does not deliver the baby, I never got a straight answer. idk if it’s cz of my different insurance but be aware of that. Seemed very off cz this was not my 1st baby and we didn't get this in my previous obgyn or where I moved to now.
None of the visits made me comfortable..could hear the doctor or nurse assistant talk on the corridors when I was in the room for over 45 minutes after also waiting another 30 min in that waiting area. And I didn't get to see the doctors that is to deliver my baby and who I am told I am to pay all this money to before 28 weeks.
Lastly, getting them to send my records to another obgyn took 2 weeks and they didn't send everything. My new obgyn was just shaking her head and had to relay some information to her and had sone tests redone. Smh
Terrible service. At such a vulnerable time.
This place was an absolute nightmare. I would not dare anyone to go here. The amount of stress this placed caused me throughout my pregnancy was ridiculous. They screwed up so many times. They first sent my initial lab work to the wrong lab which resulted me in getting billed over $1300. It took so much for me to have them held accountable for their screw up. Then it happened a second time when I got lab work done again! They clearly have staff that don’t know how to do their job.
Then when they completed my FMLA work they promised me I would have it by a certain date so I can turn it into my job and they didn’t have it by that date. To top it off they had first put the wrong return to work date.
The worst part of it all is when I went to the hospital after my water broke my lab work was not even in my file!!! So while I was contracting I had to get blood drawn all over again which wouldn’t have been necessary if this place did their job!
I have nothing against the Dr’s of this location its literally just the office staff that makes this place the worst!
Quick Facts About Allcare for Women: Candance Leaphart St Cloud, DO, FACOG
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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