All Virgin Hair Info
Amenities
From the business
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Identifies as Black-owned
Accessibility
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Wheelchair accessible parking lot
Other
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Identifies as Black-owned
Best WLM Reviews
I purchased 3 bundles of a natural wave from All Virgin Hair last week.
First, let me say the lady at the counter was very kind, helpful, and patient. This is why I gave 2 stars (and not 1 star).
My issue:
It was my understanding that this was raw hair. When I was in the store, I held the hair up to my own hair and asked why the hair seemed so much lighter (in color) than mine. Usually, bundles match my hair color pretty well. I was told that my hair color was just extremely dark, so the bundles wouldn't match. I didn't think anything of it and just went with it.
Fast forward to getting my hair done, and the whole time the cosmetologist is doing my hair, she keeps asking if I used the hair before. I kept saying no. She mentioned the tracks seemed to have glue on them. I brushed it off because we both knew that sometimes the wefts are reinforced. The more she did my hair, the more she realized that it just had too much glue, that it seemed used. I said I didn't use them. I got them and co-washed with conditioner, and that's it.
Fast forward to her halfway done with my hair. She looked at her hands and said, oh yea, this hair has been colored. I was like, no way. The associate said I should color it, but I don't do hair enough to care to do that. At that moment, we both determined and the hair was probably used and returned at some point. Definitely altered.
That was exactly a week ago. I purchased on Thursday and installed it on Friday. I still have the hair in my head and it is shedding and tangling like crazy and doesn't hold a curl for anything.
I say all that to say, I'm very disappointed in the hair.
Ive been a loyal customer to all virgin hair for 6 years now and I now have to say I will no longer be purchasing hair from them. I always purchase four bundles for an install so you can imagine how much money I’ve spent throughout the years with this company. Anyhow, recently I purchased 4 “24”water wave bundles, I just say the bundles are very thick and appears to be great hair upon receiving. As I began to co-wash the bundles 2 out of the 4 bundles began to Matte and shed like crazy, they also do have synthetic fibers you can tell by how they feel. I said that I wouldn’t judge just yet… I put their oil on the hair and decided to check back after they’ve completed air drying. Those bundles were completely dry and matted from top to bottom it was so disappointing. I tried everything to revive them, nothing helped. I’m very upset and I’m embarrassed to even take this to my stylist. I’ve never experienced this not even with human beauty supply hair. If they let you exchange or get refunds I probably wouldn’t be so angry about it. I get it they have guidelines in place after COVID but this is unacceptable. It’s like I’ve just wasted money so that being said I will not be returning to AVH.
I have been a dedicated customer for the past 8 years and have easily spent over thousands of dollars on bundles and closures. Initially, this company had the best quality of hair in my opinion. The hair had longevity and I always received compliments on the hair. Unfortunately, the last two years I have purchased the Malaysian body wave and Peruvian wavy and I am HIGHLY DISAPPOINTED!! That is a complete understatement, considering the amount of money their products cost! Each set of hair has SHED and tangled like no other. I doubt that I have any hair on the track thread by the end of this month! I just purchased the hair two weeks ago and had it installed as of last week. After purchasing the Malaysian hair last year, I figured I would give them one more try…needless to say I should have kept my hard earned money and spent it elsewhere. The quality of the hair is not what it used to be. I use the same shampoo and conditioner (which have not changed ingredients). I do not use harsh heat and always wear the hair in its natural form, with little to no products on the hair, so that is not the issue! The issue is the quality is very poor and hopefully the issue is fixed for future customers. The process of an exchange is inconvenient and not to mention I would have to PAY for another install appointment. A complete waste of time and money. I am so DONE with this company.
The associate was very sweet and helpful and I purchased 2 14” bundles of the Peruvian wavy. Now the hair isn’t raw and I’m sure it isn’t virgin since the hair looked dyed (judging by the formerly silver strands) and there was a slight chemical smell that reminds me of the smell of pack hair. During and after co-washing there was no residue in the water and no tangles. The softness and shininess stayed after air drying. I will attach photos before and after I co-wash for comparison sake. The hair dried with more volume, which I liked and ended up installing almost 2 bundles. After a week of styling and another wash and pass of a flat iron, there has been no shedding, tangles, or split ends. Very satisfied.
I contacted All Virgin Hair letting them know I had an issue with the hair. They said someone would contact me in 24 hours and that was a lie. I bought 3 bundles of Malaysian hair and a closure. I purchased the silk closure and they told me it was out of stock. When I got to the store they charged me for the lace closure but ended up giving me a silk closure. The hair matted up the first week and I had to take it out. They said they couldn’t refund because of Covid. I spent almost 400 dollars on bad bundles. Never go to them again. The sales girl was rude and they are selling horrible hair and getting away with it. I will be contacting the better business bureaus to try and get my money back. Beware, they are scammers.
This by far is the worst hair I ever bought. My hair fell out due to Stylists over processing my hair so I needed something to help me with my hair so that it can grow back I went to this location to purchase a wig I know absolutely nothing on wigs this is my first time wearing a wig they sell wigs that are on display in the store I purchased this week October 10 and got an install on 11 of October my friend was noticing how bad it was shedding. This is not 7a grade hair. This is a mixture of synthetic and human hair no matter how much conditioner I put on it is always looks so dry and horrible the hair mats ups and just looks cheap af. I follow the care instructions that were given to me and that does not work for this hair looks like a wig from party city $580 going down the toilet. The hair thats been shedding isn’t even curly hair it’s straight so I’m confused on that part when I have a curly wig.
I have tried this hair twice, recently purchased three bundles. It has not been my favorite brand, and additionally the people helping you pick out hair in the store are not friendly. It definitely depends on the batch and their hair is too expensive to not get a quality bundle every time. Look at how many red streaks are in the hair prior. True virgin hair won’t have a lot. It’s not worth the money.
I purchased hair and was over charged sept 28, I have been waiting for a refund of $346.16 over three weeks I have been getting the run around no call backs when they said (Tee Pring the so called manager), and still today as I type this review No Refund. I’m done this is ridiculous as a business. Will not return again after I get my money back
Quick Facts About All Virgin Hair
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 11:00 AM - 06:00 PM |
| Wednesday | 11:00 AM - 06:00 PM |
| Thursday | 11:00 AM - 06:00 PM |
| Friday | 11:00 AM - 06:00 PM |
| Saturday | 11:00 AM - 06:00 PM |
| Sunday | Closed |
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