Alex's of Rochester Family Dining Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Highlights
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Great coffee
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Great dessert
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Healthy options
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Quick bite
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Small plates
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Cozy
Crowd
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The absolute worst food and the absolute worst service.
I have lived in Rochester Hills for 20 years and I’ve gone to Alex‘s for many years. Their service and food quality has gone downhill. I ordered carry out and upon arriving home these are my chicken sandwiches. I had also ordered two rice puddings. Which they forgot to put in my bag.
We called the owner Alex himself and voiced our concerns and we requested a credit.
Alex was extremely defensive, rude and made excuses for why the sandwiches were soggy. All he did was offer to remake our food. It was a very long day. My husband just had surgery and it was pouring rain. The last thing I wanted to do was drive back up to Alex‘s and pick up more soggy sandwiches. What a waste of $50. Threw it straight in the trash. They are horrible and do not care about their customers. Do yourself a favor and go to Rams Horn, National Coney Island, or George’s.
Our family has frequented this restaurant many times over the years. The service was great, but I was not very fond of the lasagña. I prefer ground beef as opposed to Italian sausage in my lasagna, and more Italian cheese. That is just a preference thing for me; but you may enjoy it more. Overall, I recommend this restaurant.
Ordered takeout and when it arrived I was appaled. Chicken was almost completely raw, and tasted as though they had marinated it in dirty dish water. Onion rings were soggy and undercooked, and the Croissant sandwich we ordered came on rye bread that was so soggy you couldn't even tell they had toasted it prior to assembly. Horrible first experience. Reading about how horrible service in the restaurant is scares me even more. Serving raw chicken could seriously harm someone, even potentially be fatal. I'm surprised this restaurant hasn't been closed down on health violations.
food was decent but the service was absolutely horrible, waitress seemed like we were a nuisance. When coming to our table it was like we owed her something. NO PERSONALITY…. I am one to always tip even with semi bad service. This waitress was beyond terrible. I will definitely take my business elsewhere, where they enjoy having customers.
Update, 3 months later... We thought we would give it another try, this time inside the restaurant and it was worse then the last time. I ordered fish and my husband ordered the shrimp basket. Both meals were disgusting!! Absolutely gross. When mentioned to our waitress at checkout that my husband didn't even eat the shrimp she said, "oh was it slimy," he said yes and she said oh and still charged a full price. We paid the full bill, I wasn't trying to get out on not paying, but he didn't even eat it. As for my meal, the fish at Culver's across the street is way better than this restaurant. Save yourself some money and time and go to a different restaurant.
We placed a carryout order on 5/11. It was absolutely horrible and definitely not worth the money. I've made this carryout order several times from this restaurant and though it's been steadily declining in taste and quality this was by far the most disappointing. The sauce was burnt, the noodles were mushy and it was half the portions we usually would get. The garlic toast was still bread with a burnt circle in the middle. We had to go back to the restaurant because they forgot some of the order. This carryout meal cost me $50 and we couldn't even finish the meal because it was just that bad. Photos show 3 different orders of pasta freshly opened from the bag and the garlic "toast."
Was our favorite lunch spot for 5 years until today. The older gentleman running the cash register was not friendly, funny thing is he was friendly with the two people cashing out before me ( asking how everything was and small talk) with me he just ran my card and put the receipt and pen on the counter and went on to cashing out the people behind me with the same friendly small talk. Plenty of other places to eat in the area .
Wow, did I happen to pick a great restaurant today! Alex of Rochester...Nice entryway, interesting ambiance, very bright, friendly and welcoming. A LOT of variance in their menu with belly-tempting selections.
I was wandering all over that menu until I saw the Greek offerings. Could not settle on one of the three.. so I asked my waitress... Athina (with the great big smile) to surprise me.
Wonderful choice...the Shish kabob with rice, fresh tomatoes and onions, with pita bread, and a side salad (see pics).
She told me she chose that because she knew the pork was exceptionally tender..and she was right!
Also let her choose my dessert and she brought me rice pudding with whipped cream. Yum :-)
This review has to mention Alex' coffee. So good. Rich, not cloudy, great aroma and taste.
All in all I had a really good meal with a great waitstaff that seemed to really get along well.
Great spirit. Great stop. Highly recommend.
Thank You Athina and all!
A great menu with so much to chose from. The prices were fair and the staff was very quick with the service
Quick Facts About Alex's of Rochester Family Dining
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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