Albany Stratton VA Medical Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
My Uncle Frank J Bielawa was admitted to the /Albany /VA the first week of December recovering from Pneumonia and Covid-19. He unfortunately suffered a massive stroke just days into his recovery and is now receiving End of Life care.
Frank is a 99 year old WW2 Veteran and the care he's receiving from the VA Staff on 8th Floor/ B Corridor has been Outstanding.
The attending staff across all 3 shifts has attended to my uncle keeping him comfortable and clean in such a respectful and professional manner, its been overwhelming from my past experiences visiting other private facilities.
For Veterans who are in need of Medical Help and Assistance, the Albany VA and the Staff of the 8 Floor are the Standard for Excellence in Veteran Care.
On behalf of my Uncle Frank who has lost the ability to communicate, thank you , thank you , thank you ...10 Stars
I am surprised to see negative reviews about Albany Stratton VA. I have used their services for years. I see my GP regularly, have been referred to and seen by Specialty Clinicians and have had 3 operations performed here. I have nothing bad to say about any of them. I have always been treated with the utmost of respect and received the best care possible by a professional, knowledgeable and friendly staff. I have not once had an unpleasant experience. From the moment I walk in the door I am greeted by smiling faces. The folks in the blood labs, pharmacy, optometry and cafeteria work every bit as hard to make me feel valued as the various doctors and nurses I see. The facilities are spotless. I was once a veteran with unresolved psychiatric and substance abuse issues and this hospital saved my life by getting me the help I needed and for that I will always be grateful.
I arrived at 7:49 for an 0800 appointment. The Kiosh was down and the reception window did not open until 0815.. they told me they could not do my exam because I checked in late. I was there 20 minutes early. I called the complaint line 3 times and no one answered. I went by room 107 (complaint dept) and no one was there. very sad.
Spouse and I are both blessed to have coverage both through the VA and private insurance. We can go anywhere we want with little or no expense.
So we would go to private provider for everything, right? We thought so and we were wrong.
VA has been the only place that has treated us both with respect and compassion. I will continue to go to the VA despite having many other options, simply because I get better care at the VA. This is especially true with emergency services; Stratton team will attempt to diagnose and treat the problem. Others will let you lay in pain until invoice is processed and then show you the door (looking at you, Ellis).
I have no reason to go anywhere else now. The hard part is getting in the system. My advice to any veteran is: go there. They’re friendly and they will do best to help you. If you’re not in the system, there are social workers on site who can help you. Ask for one. They all recognize that the system is hard to get into and hard to navigate. But once you’re in, you have access to better health care than anywhere else I’ve had in the Capital region.
If you’re a veteran who needs help, please go there.
If you are a veteran, this is your one stop shop. Staff are caring and professional. Facilities are clean and comfortable. I brought my WWII father here for primary care, ophthalmology, optometry, audiology and podiatry. Was very happy with our experience - You will be too.
We had a great experience today. My veteran husband had cataract surgery. All of the nurses were friendly, knowledgeable and helpful. I'm sorry for the patients who had a bad experience. There is no reason to treat veterans anything but exceptionally well. We are grateful for the VA. SO close to us.
The only issues I have is the canteen is too expensive and sells appliances I can buy at a major box store or online cheaper. The food in the cafeteria is nothing to brag about and expensive for the little food you get.
Be prepared for long wait time, complete apathy, and to be treated like garbage. Most of the people that work in the VA system, just in general, act like you are an inconvenience to them. I’ve heard from a number of vets that they think that the VA makes it as difficult as possible to use VA benefits in hopes that vets will get too frustrated and just give up trying to claim their benefits. After dealing with this facility, I completely believe it. Specialists only working one day a week so their calendars are backed up weeks to months, receptions that treat you like you wanting to make an appointment is a personal attack on them, and just general bureaucracy. The only reason it’s a 2 star and not 1 is I did EVENTUALLY get my appointments and EVENTUALLY got my medications.
Quick Facts About Albany Stratton VA Medical Center
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