Albany Medical Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best WLM Reviews
Post Op was the single worst experience of my 59 years! After 25 hours without food, I was not offered a thing to eat or drink. The nurse was yelling at me to stop shaking and, thankfully, the anesthesia assistant saved me! He told her to stop yelling at me because this happens after a nerve block. He told her to get me warm and keep me warm until it was over. Then she said I had to pee before I could leave and she put the bed pan BACKWARDS!! So I was left sitting in my own urine! She couldn't read English well enough to read my discharge instructions to me and when I asked where my crutches were, she said my paperwork didn't say anything about crutches! My husband had to read her the part about crutches in my discharge summary, so she sent these two young kids looking for crutches "for someone 5'4"! They came back and said they couldn't find any that size so they "brought these". When we got home (2 hours away), my husband realized that they'd given me youth crutches! Evidently they don't know that crutches are adjustable. I will never have anything done at this facility again... if my life depends on it!
Brought my son (who has Leukemia) to the Pediatric ED last night at 8pm for a high fever. We got a private room in 7 minutes, staff was exceptionally friendly, he got his meds fast, and we were on our way home to sleep in our beds by 11:30pm after all his blood and urine test results came back from the lab. Everyone from the doctor on call, the nurses and even the valet were amazing. I was blown away
This hospital needs the Dept of Health to step in and do a comprehensive review of patient care. My sister was transferred from another facility for emergency surgery. She was left in a wheelchair in the ER hall for 8 hours in intense pain. The ER triage was so overcrowded, you could barely walk through. She was finally given a recliner and put on high dose morphine. She saw a doctor for a couple of minutes whose only care was to order blood tests and antibiotics. The order for antibiotics was finally administered 7 hours later. After complaining to the nurse manager she was transferred to a med surgery room on day 2. At this point 7 different doctors periodically came in over 4 days and gave conflicting orders. No iv fluids were ordered even though she was often npo in anticipation of surgery. One doctor commented, Our ER is disgraceful. It is an embarrassment to the medical profession. " A nurse on the floor stated we don't know what our patients diagnosis is, doctors give conflicting orders because they don't talk to each other, and interns order drugs that are dangerous and we have to call to cancel. One doctor admitted he didn't read any of the tests ,and ordered a procedure a doctor the day before said was dangerous and should not be done. Luckily we spoke with another doctor. The ER can be compared to a third world country. The care there is chaotic. The lower level hospital was ten times more proficient. Albany med needs a serious overhaul. It is not a safe place to send your loved ones. Do better Albany. Read the Times Union article. Their ER is now rated one of the worst in the entire country.
Waited here for about 4 hours. Was told taken to a curtain at 2 hours and a doctor came at 3 saying I'd get blood work done. An hour passed and there was no bloodwork done yet I watched someone who went into the curtain next to mine 2 hours after I went into one get bloodwork done immediately. I've wasted my time and frankly this is why I prefer to let my health problems go unchecked. why should I find my health worth my time?
This has to be by far the worst hospital I have ever been to. The nurses are so rude to their patients. I understand being over worked and under paid because I have worked in healthcare for 11 years. I went to the ER on 7/26 at around 6pm and was there until 7/27 around 2:30pm. I saw nurses cursing at patients who asked them to quiet down a bit in the middle of the night. I saw nurses using vital machine without sanitizing in between patients. What did it for me is that a nurse bumped my fractured foot while pushing a patient through the hall and couldn’t even apologize and when I asked her name she shoved her badge into my face. I will be calling into patient relations. The state needs to be called on this hospital for the mistreatment of patients. It’s so bad that they pick arguments with patients just so they can have a reason to kick them out. I recorded and took pictures of several things in case they try to say otherwise.
I would give zero stars to Dr. Natarajan Ravi. He was rude, heartless, and extremely disrespectful to both me and my mother, who was his patient at Albany Medical Center. I reported his behavior to Albany Medical Center Patient Relations last Friday and was assured he would no longer be involved in my mother’s care. However, just a few days later, he returned yesterday and immediately issued a discharge order for my mother without any discussion or notification.
My mother is nonverbal, unable to walk, talk, or swallow, and requires 24/7 safety monitoring in the hospital. No rehabilitation facility will accept her under these circumstances. Did he expect her to be thrown out onto the street? His actions are beyond unacceptable, and his medical license should be revoked.
Had an infection in my eye. Was transported to ER at AMC. Staff was friendly n the eye dr on was so great to help with what was going on. Not complaining bout the medical treatment. My complaint is that I had no way home (eventually got a ride) & when asked about public transportation home I was told from 12a-7a there is none. So I had to wait 3 hrs before I got a ride home. Need more programs for those who need help to get home 24/7
Emergency room refused to do imaging despite my sister having symptoms of a stroke. They gave her "migraine meds" (ibuprofen) and sent her home to suffer with vomiting and severe headaches. The neurology department frequently has staff show up late to appointments, leaving patients in the waiting room for well over an hour, and forget about ever hearing the results of your tests. The financial aid department fought with me for months before finally allowing me to have financial aid after a ridiculously high bill for epilepsy testing, but then continued to send my bills to collections and refused to take them out of collections despite giving me financial aid. I'm constantly receiving calls to pay debt that I do not owe because the hospital will not take accountability. I prefer any other hospital in the area over this one.
Quick Facts About Albany Medical Center
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