Alamo Drafthouse Cinema Lubbock Info
Amenities
Highlights
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3D movies
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Active military discounts
Accessibility
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Assisted listening devices
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Food
Amenities
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Restaurant
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
Children
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Good for kids
Best WLM Reviews
Great service here at this theater, ordered our tickets online to beat the rush when going to see the movie Beetlejuice Beetlejuice. I like the fact you have an eating table you can eat your meals on, I was flabbergasted that you can actually order real meals not just popcorn, hot dogs and your normal food at theaters. Bathroom was clean and I like that this place reminded me of the older theaters back in the day. Only issue we had here was the popcorn, once we got home we felt sick from the popcorn, went home and threw it up. Not sure what was up with the popcorn
I held a private music based event at this location last night. The team helped me make my event as great as I had hoped it would be. They provided me with tables and a microphone. I formed a game plan for the order of events, and the projectionist executed it perfectly and helped make the night memorable! The managers were very welcoming and accommodating. The wait staff did an excellent job and there were no complaints about any food or drink orders. I plan to hold more events here in the future and I would absolutely recommend them for any private theater events!
Great experience. The staff was kind and quick. I would arrive at least 30 minutes before your movie to order your food. It was very clean and so were the bathrooms. This was our first time as a family of 4 and our children loved it! The kids cheese pizza was a little spicey. Overall 4/5.
If you'd like a night out on the town or just a sweet escape, head to the outskirts of Lubbock and give Alamo a try! Hands down the best popcorn in town!! The menu would be $$$ for me, but for some may be a standard price. In the very least, it's tasty! Chow down on a juicy burger or a crunchy pizza! They've got even the most discerning palettes covered! From bottomless popcorn and fountain drinks to the finest wines and cocktails - Alamo caters to patrons from all walks of life! Come to Alamo for the best cinematic experience the 806 has to offer! Look on the website for their specialty celebrations i.e. Rocky Horror Picture Show, Harry Potter Night, etc. Alamo Drafthouse is the place to be!
We went to a movie party today, 12/15/2024. We signed and tipped our receipt, $5. We left our customer receipt, the serve then tried to charge a larger tip, their reasoning was because the receipt wasn't signed or tipped, (which it was) I let the manager know that authorizing any transaction that isn't signed for is fraud, especially when the tip has changed. They refuse to refund us. Don't waste your money here, the service was terrible on top of that, and the food had no taste, neither one of us finished our plates.
The concept of this theater is great, but the service is consistently disappointing. Even coming early, ordering food early, and writing down our order clearly, we have yet to receive a single complete and correct order. Each time we’ve ordered the bottomless popcorn, either no one came to take our refill order or they took the order but it was ultimately never refilled. It must be chaotic to keep track of everyone’s orders, especially once it gets dark, so it is understandable that something would be missed every once in a while. Unfortunately, this was our fourth exceptionally bad experience at Alamo in a row.
Our server Katie was EXCEPTIONAL!! She even catered to my daughter who wanted lots of salt - and she brought us 2 different kinds!! So friendly and over the top. Such a pleasant experience!
Went to see Blink twice tonight with my wife. Movie was great, food was great. However, my check was delivered, I gave them my debit card to run the check, and I received someone else's debit card back. My card was ran on the wrong tab, and someone elses card was ran for mine. While we were scurrying to locate my card, we missed the most important part of the movie and the ending.
We finally located my card and realized that several people had their cards run incorrectly. This is a major security breach in my opinion. Now I am forced to order a new debit card because someone else potentially has my card information.
A mistake is understandable, however I was disappointed when nothing was offered to make up for the inconvenience. I worked in the service industry for many years. The least that could have been done was a slight discount.
I was still expected to pay full price, and not only that, I was charged twice and expected to wait "up to 3 business days" for the adjustment to show in my bank.
Probably won't be going back after that experience.
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