Airway Inn at LaGuardia Info
Amenities
Other
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Free parking
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Air-conditioned
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Wi-Fi
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Airport shuttle
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Star rating
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Check-out time
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Check-in time
Best WLM Reviews
I got a room because my flight got delayed for the next day, all honesty my best bet was to stay at the airport. This hotel is incredibly dirty and outdated. I was charged twice because I requested an early check-in. As I walked into my to my room I noticed immediately a broken drawer that they didn’t even care to fix. The sheets look like it was not changed after the previous person. Blood on the pillow no pillowcase cigarette burns on curtains and bugs everywhere. To top all that both the AC and TV did not work. I promise you if I could rate this 0 stars I would. I don’t know how this hotel is up and running, but it has to be because people like me with the unfortunate situations of last minute flight cancellations that they get lucky for any business at all. I would not recommend this place. It’s A DUMP!
I am writing to express my dissatisfaction with my recent stay at Airway Inn.
Prior to my arrival, I called the hotel on October 27th to confirm the availability of a shuttle from LGA Airport. They assured me that they offered this service. However, upon my arrival, I called again only to be informed that the shuttle was no longer available. I had to rely on Uber to reach the hotel, which added unexpected transportation costs to my trip.
When I checked into my room, I was shocked to find it in a terribly dirty condition. There was no blanket provided, and when I inquired about it, I was told it wouldn't be available until the next day. Additionally, I discovered bugs on the beds, which was extremely embarrassing for me and my family.
The hallway had a strong odor of smoke, further adding to the unpleasant atmosphere. Although the staff offered us another room, it was equally unsatisfactory, with disturbing signs that it had not been properly cleaned—there appeared to be blood or similar liquid on the floor.
I have taken several photos documenting the conditions of both rooms.
Close to airport but has a lack of taste I'm meaterl. Also the rooms are small but they have new furniture and it smells interesting. If you have nowhere else to go, I guess stay there but have fun. But you enjoy your trip and pick somewhere better next time.
I got room because my flight got delayed for the next day, i know it's nice to have a room, but i would have preferred to stay in the airport rather than stay at this place. There are bed bugs and cockroaches in the rooms. The sheets are not clean. the worse is the noise and smell in this place.
Do not ever stay here if your life depended on it. First they put me in a room with holes in the wall, no mirror, and literal cracks you can see through on every doorframe. When I complained they put me in a room that only the front deskman can open by key. So Everytime I wanted to go in my room I had to go down to front desk and have him open. When I asked if I can have an extended checkout for free because of how disgusting this place is the front manager Sanjat said theres nothing he can do. When I asked to call a manager he said he's not allowed. I said so if I have a horrible experience there is nothing you can do? And he said he's not allowed to do anything for me. If you are PAID to stay here I wouldn't even do it.
What a dump. If you find yourself in the unfortunate position as to stay here, a few things to keep in mind:
When you walk into the lobby, you’ll find it to be dark, dank and smelly. The odor is a mixture of cigarette smoke, curry and wet dog.
The air conditioner might not work, but if you are reasonably handy you might be able to get it going. Be sure to press the GFI reset on the plug. Also, the air filter is probably a plugged nasty mess. I used my car keys to scrape about 1/2 inch of scurf off of the air filter and the coil. That allowed the room to cool off a bit.
This place is called Airway Inn for good reason. Thanks to the hotel’s close proximity to LaGuardia, there are jumbo jets taking off overhead constantly. Hoping on a good night’s sleep? You’d better think again. Watch the video for an example and keep in mind that the video is taken from INSIDE the hotel room.
The highlight of my stay was when the dinner I ordered to be delivered was stolen. I ordered dinner and got a text that it had been delivered but I hadn’t received it. I went downstairs and asked the hotel clerk about it. There was an odor hanging in the air that suspiciously smelled exactly like the food that I had ordered, so naturally I asked the clerk about it. He answered with a smirk that he had no idea about any food delivery. I suspect otherwise.
In short, my experience with Airway Inn made me hate New York generally and this hotel specifically.
The first room we were given…it had an order, the bed sheets had cigarette burn holes, the lamp shade was broken and there were bugs inside it. And a roach crawling in the bathroom. We asked for another room. This on was no better, however more doable. There was no coffee maker, the beds were mounted strangely, the whole experience was less desirable. The furniture was…stained and nasty. Had to place a towel on the chair to sit and place my clothes. I WOULD NOT RECOMMEND
absolutely disgusting, bugs and grime everywhere in the room for nearly $300 a night is robbery. the door handle to my room doesn’t even work and neither does the AC or the outlets in the room. you’re better off staying literally anywhere else.
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