Affordable Family Resort Info
Amenities
Other
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Pool
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Free parking
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
My room was very spacious and clean. Even though our room was right in front of the pool once inside we could not hear all of the happy swimmers which was great. All we had to do was take a quick walk across the street and we were at the beach! My only complaint is that our door was very hard to open it kept getting stuck and our patio had not been cleaned from outside debris. Check in and check was very easy and the guy in the office is very professional and friendly.
Checked in July 21, 2017. Weren't even in the room 10 minutes, before checking out getting a full refund. The outside is so rundown and dirty looking. It looks like the walkways and the elevator have never been cleaned. The inside of the rooms though, nasty nasty nasty!! There was obvious dirt on the carpet, no toilet paper in bathrooms, dirt and or mold all over the walls. When I was checking for bugs I found body hair in the sheets, so you know damn well those weren't changed. The phone in the room didn't even work for us to call down and there was some kind of dirty film on the receiver. On top of all this the slides were closed and the swimming pool was so cloudy/dirty you couldn't see the bottom. I honestly don't know how anyone could consider this a clean hotel.
Upon check-in 6/24/17, there was a mix-up with our room. We booked the King Royal Suite and the put us in the King Family Suite. After seeing 2 more rooms, the manager told us this room (Deluxe Family Suite) was actually an upgrade, but we insisted on seeing our originally booked room the next day when the occupants checked out. The room was dark and tight with not a lot of room to move around. Well, the deluxe suite was not an upgrade in my opinion. The new room was cleaner, roomier, and brighter than the others. I was actually surprised based on reviews we had read. The pool & kiddie pools was clean, they were renovating the slides, but allowed us to use the slides across the road at Compass Cove. In all the rooms we were shown, we checked each bed for bedbugs and none were found. The only negative issue we could find was there was only minimal cooking supplies (3 small pots & 2 spatulas), however there was adequate eating dishes & utensils (plates, bowls, spoons, & forks). Other than the hiccup with our reservation at check-in, everything was great! All the staff we encountered was polite & helpful.
With the consideration that that the building itself is at least 15 or 20 years old. It was a nice place to stay. The building could stand a few updates. I read other reviews and you just can't please some people. NO BUGS OF ANY KIND were seen in the room. Palmetto bugs (which are all over the southern east coast) are not roaches! Look it up, though we only saw one of them outside near a palmetto palm the whole stay. If you are not overly picky you will enjoy your stay. The sheets and mattresses were stain free. The dishes were very clean (I'm really picky about this). No strange smells, the carpet and couch were clean as was the fridge. The AC will freeze you out if you want. The front desk and other staff were very polite. The pool was cleaned every morning. They even have a small playground. We will definitely stay here again.
After looking at the website, calling the "resort" and reading the reviews, we decided to take a chance on the place. The sheets were clean (but the mattresses were very worn, uncomfortable, and had holes), the tub and toilet were clean (but there was mold under the vanity), the pools and slide had very cloudy water. When we checked in, the was a hair weave on the floor, trash under a couple of chairs and personal items on the floor left by previous guests. We had 7 registered guests but had to ask daily to get more that 5 towels. The back bathroom trash was never emptied. Housekeeping was banging on the door before 9 every morning. Parking lot was dangerous because of where they allowed a large RV pulling a trailer to park. Addressed issues daily with office staff, next day office staff acted like it was the first they ever heard about it. Will spend my money elsewhere next time.
We traveled on July 11-15 2014. I was nervous about staying at this hotel because of the mixed reviews and the fact that I am super picky about where I stay. We booked this as a last minute trip and I have to say that I was impressed. The room was VERY clean, the staff was professional and helpful. The only issue I had was the fact that I wish I could have stayed longer. My family enjoyed the water slides. I wish this was an oceanfront motel and it would be the perfect hotel. It does have age on it, but it was very clean. So if you are looking for an affordable vacation and clean, this is the place to stay!
Pictures on website do not look like what the place really looks like. Slides did not work , when we walked in our room smelt like cat pee. We had to ask for towels and toilet paper because the maids never came while we we're gone plus there we're none in there when we first got there. The beds are hard, the drainage of the bath tub sucks. But the guy at the front desk was nice and he did try to accommodate what was going on. Hopefully with them upgrading this hotel everything will be better.
This hotel needs to close down for serious cleaning and renovating!! The rooms stink like mold and urine. Stains on the carpet and couches. Beds are low, sheets are thin, pillows are thin. Even the towels are thin and rough! The furniture and tvs are too outdated. I didn't like the fact that the air conditioning units were loud! And the ones outside the room were rusted and leaking. This hotel stay was the worse ever in life. I was so uncomfortable. There are other great hotels on the beach for the same price, I recommend you keep looking!
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