AFC Urgent Care Cypress Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
Planning
-
Accepts new patients
Best WLM Reviews
This was my first time visiting AFC Urgent Care. I walked in without scheduling an appointment and I was able to set up my account and check-in immediately. The service I received from the entire staff was extremely friendly and professional. The care I received was accurate and efficient. My overall experience was quick and easy. I will definitely go back to them for future needs and I would recommend them to everyone!
I've brought my kids to this place multiple times, and it's always been a nice experience. However, yesterday evening's visit to remove a splinter from my daughter's foot was different. Before arriving, I called to confirm they specialized in splinter removal and numbing. The person I spoke with couldn't confirm, saying the doctor would need to examine it first. We arrived at 7:30 pm, 30 minutes before closing. Dr. Hasan began examining the splinter and started trying to remove the splinter without numbing it first, causing my daughter to scream in pain. I asked if he would numb it, then he numbs it with a shot which at this point she’s crying even more but then he continued poking at it before the numbing took effect, causing more pain and blood gushing out. Dr. Hasan's bedside manner was horrible, he had no patience or empathy and I question his competence. I hope the splinter was fully removed and doesn't get infected. The experience felt rushed, and I left unsure. As expected all the particles weren’t even removed!!!!
My son spent a weekend sick, not eating and vomiting with a runny diaper. Monday we walked into urgent care. The staff was amazing and very welcoming. We’re new to the state and in the throws of switching insurance. They explained the easy process, we fill out paperwork that took no longer than 15,20 minutes, paid a reasonable fee we were happy with and our son was seen within 15 minutes. The nurses were extremely great with him. And the physician was the best! He joked with him and was very personable. I’m so glad we found them to take care of us. Thank you AFC
Doctor is friendly and had us in and out! Medical assistant on the other hand wasn’t very friendly, I have a special needs child who absolutely hates doctors and she was not very understanding about that nor did she care. I have been previous times and the medical assistant has made sure my daughter feels comfortable before continuing. I would recommend better training on working with children!
I completed my paperwork through the QR code. After sitting in the waiting room for 45 minutes the lady at the desk asked if we needed help or if we were waiting on someone. My response was My daughter is very pale & vomiting. She needed to be seen. The lady then stated oh we’re not seeing any patients our system is down. There was another employee, tech, Dr who knows who he was but he was sleeping in the side office with the door open. Get a hold on your staff! If your system is down post it so Everyone will see it, & we can go elsewhere
Horrible service! Horrible experience! Tighten up your belt loop on your employees.
I have been here twice now and can honestly say this is the best urgent care I’ve ever been to. They are welcoming and kind. They genuinely act like they want to help you. I did not wait long to be seen. Tests came back quickly. I was in and out in under 30 minutes and was given the help I needed.
Today was a great visit - despite our little guy being sick. We were promptly moved to our room, seen right away, and both the PA and Dr were very kind/empathetic with our sick boy. Prescription was quickly sent over for a speedy prescription pick up. It appeared they have made the waiting room a bit more appealing since our list visit - so I was pleased to see this improvement. Thank you AFC!
The care givers were very caring and professional. Wish I could remember the name of the nurse who gave my husband his shots. He didn’t feel anything she was very good with the needles!!
Quick Facts About AFC Urgent Care Cypress
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
How to go there