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AdvantageCare Physicians - Flatiron District Medical Office

+1 646-680-4227
21 E 22nd St, New York, NY 10010 United States of America
Open Today: Closed

Amenities

From the business
  • Identifies as Latino-owned
  • Identifies as women-owned
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Amenities
  • Restroom
Crowd
  • LGBTQ+ friendly
  • Transgender safespace
Planning
  • Appointment required
  • Accepts new patients
  • Appointments recommended
Other
  • LGBTQ+ friendly
  • Identifies as women-owned
  • Identifies as Latino-owned

Best WLM Reviews

I adore advantage care! I never wait long. It’s easy to schedule. Everyone there is always very helpful and kind. And I absolutely adore my primary care doctor, Dr. Favreau-Hertz. She is without a doubt the best primary care doctor I have ever had.
Grateful????
I agree with the other recent reviewer. Dr. Favreau-Herz is the best primary doctor I have ever had. They always have appointments and their on line portal lets you message and request referrals and is very easy to use.
The flatiron office is worse than awful. My appointment was cancelled twice, day of. I had to pretty much tell my doctor all my past results because she said the chart was “lost” or there was a duplicate that she couldn’t find? Both the doc and nurse seemed like they absolutely hated working there. They didn’t even ask basic questions like medications I’m on. This is simple primary care. Don’t choose this office
Having an 8am appointment doesn’t actually mean you will be seen until 845. The doors of the office don’t open until 8, so despite the personal telling me in the phone to come 15 minutes early to fill out paperwork, instead I was waiting out in the cold until 8, the a long line to check in. So 8am appointment means 845 is when you see doc. They never sent the referral they promised and then they started yelling at me because I was mad they never sent it. Completely incompetent staff who can’t send prescription or referrals as promised.
AdvanceCare been my go to for primary care for over a decade. I would recommend family and friends to get their health checked with advanceCare.
I LOVE my podiatrist here she is literally the best. But the front desk on the other hand is a nightmare with out a doubt I have a confrontation with the older Caucasian woman at the front desk she is just always so rude… and always talks over you and she just always wants to be right.
I feel like I need to give this place 5 stars at an attempt to balance the negative reviews of the front desk staff to focus more on the real reason you should base your opinion. Your doctor.
Dr. Gautreaux is excellent. The best doctor I have ever been to. Whether or not the receptionists are rude should not be a reason to deter you from booking an appointment with her. She's a natural extrovert and knows how to put you at ease with lighthearted jokes, humor, and a genuine interest in your well being. It's important to have this kind of aura in the medical field, and her passion for both her practice and her patients shines through. She makes you laugh in spite of the reason behind your appointment. Each visit I've had with her has been positive and I genuinely don't despise going to the doctor when I book an appointment.
Unfortunately, the waitlist can often be a lengthy one, but if you are a new patient I would strongly encourage you to keep following up to get an appointment with her. If you are ongoing and you use the patient portal to shoot her a message, I'm sure she would do her best to fit you in to skip the line.
P.s. the staff has never caused me enough frustration to write a negative review on Google about. Just throwing that out there.
Im not sure who hired these people but all the nurses seem the right fit to work together. Yes, they do their job, but cannot seems to have not minded themselves enough to have repeated comments about me to say something about me. and i wasn't too happy when i looked at a group of nurses leaving to which the nurses looked back at me and asked 'who was that'.
Im not really sure if I needed to expect anything at most from these people. But I was struggling and for someone to make comments about me having a "control' problem is unacceptable. not to mention one of these nurses leaving had additional comments about me but she couldn't speak up enough for me to hear her. I kind of wonder how staff would really act when they actually have to handle someone REALLY beligerent walk into their office. Garbage

Quick Facts About AdvantageCare Physicians - Flatiron District Medical Office



Today

Opening Hours

Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday Closed
Sunday Closed

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