Advanced Dermatology P.C. | West Islip Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I was able to quickly book an appointment to diagnose skin cancer. The scheduling of MOHS surgery took a little longer, but went well and was pleased with the service and treatment. The nurses are especially nice and helpful. A busy practice but they do not rush you once you see the medical professionals.
Great staff, easy to book appt and fit me in short notice. Took care of my issues that day and left feeling like progress was made. Love that they weren’t there to only sell me overpriced products.
The experience I had with this office was awful. The doctor barely addressed my problem. His assistant was rude and nasty . When the medication he prescribed made my condition worse, I called the office five times begging them to call me back. They kept saying they would. At 5 pm I called them and the receptionist said she spoke to the Dr and they would be calling me before 5:30pm. You guessed it - no call. I tried them at 5:30 and there was no answer in the office. No message machine - nothing. They just do not care.
This is not a drive-through. I waited quite a while to see the doctor once inside the examination room. When he was about to come in, his assistant told him, "He is here for a refill," even though I had previously mentioned to her that I had other questions. The doctor came in and rushed to get me out. I have a high deductible insurance plan, so my out-of-pocket cost is about $300 per visit. I would expect more for that. I will not come back. With telecare, I will just pay a fraction of the cost and probably talk to a specialist for much longer and in more detail than with Advanced Dermatology. Disappointed...
I went back to this office after a long period of time because I have a cyst on my face that I wanted to get removed before my son’s wedding in November. I know I would need some time to heal. I saw Dr. Applebaum in December, February and March. He was very nice and tried several times with a cortisone shot but after 3 times the cyst did not shrink. He suggested seeing the plastic surgeon. I’ve made an appointment twice already only to have them call me to cancel saying the dr would not be in the office. I had to wait 1-1/2 months in between the first and second appointments. When they cancelled the second time they told me I would have to wait for August for another appointment. You cancelled on me, I shouldn’t have to wait almost 2 months for another appointment. It was just a consultation which would probably be 15-20 minutes. Needless to say, I was very disappointed and will be looking elsewhere.
I've been a regular customer at Advanced Dermatology for a while now, mainly coming in for chemical procedures. Initially, I was quite satisfied with the services provided, but unfortunately, my recent experience has left me utterly disappointed and frustrated.
For the past five appointments, I've been assured by both the dermatologist and the staff that my insurance would cover the procedure. However, this turned out to be a false assurance. It wasn't until I visited a different location that I discovered my insurance wasn't covering it due to an error in the billing department.
This mistake, coupled with the lack of communication and resolution, has been an absolute nightmare. I've been dealing with this issue for about 3-4 weeks now, and there seems to be no end in sight. Despite numerous attempts to seek clarity and resolution, I've been met with incompetence and indifference from various departments within the clinic.
The level of customer service I've received has been appalling. I've spoken to numerous departments, and not one of them had a satisfactory answer for me. To add insult to injury, when I tried to contact the billing department, I left four voicemails, none of which were returned. This lack of responsiveness is simply unacceptable.
The entire ordeal has been a massive waste of time and energy. Spending weeks trying to get in touch with someone, only to be met with silence or incompetence, has been incredibly frustrating. Advanced Dermatology has made it extremely hard to get my issue resolved, leaving me feeling undervalued as a customer.
This has been one of the worst experiences I've ever had with a company. The lack of organization, communication, and basic customer service skills is shocking. I sincerely hope that no one else has to go through what I've experienced with Advanced Dermatology. Save yourself the trouble and avoid this place at all costs.
In conclusion, Advanced Dermatology has failed miserably in providing adequate service and customer care. It's disappointing to see such a lack of professionalism and empathy from a company that deals with people's health and well-being. I strongly advise anyone considering their services to look elsewhere.
Good people to deal with! The dr is very through and explains everything he is doing. Good experience.
The front desk staff is terrible very rude and nasty for my doctor is terrible himself his always on the rush so many times he forgot some part of my treatment because his on the rush his not a caring physician at all and no I would not recommend anyone I know to him nor the place
Quick Facts About Advanced Dermatology P.C. | West Islip
Today
Opening Hours
| Monday | 08:30 AM - 08:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | Closed |
| Sunday | 08:30 AM - 02:00 PM |
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