Advanced Dermatology and Cosmetic Surgery - Beaver Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
Planning
-
Accepts new patients
-
Appointments recommended
Best WLM Reviews
I had a great first visit with the dermatologist and her team. Adriana was very kind and understanding and when I had a blemish removed she was super gentle and quick. Kelly, and the other nice nurse (I forget her name ????) were so down to earth and friendly as well.
Also loved all the ladies at reception. Seems like a nice fun office to work for!
Thank you advanced dermatology!
Dr. Stiegel & the nurses were excellent! Very compassionate, knowledgeable, skilled. My wound has healed with only a slight scar.
However I do not recommend this office. Go elsewhere. The front desk staff are the most unprofessional, incompetent, rude individuals. 2 out of 4 office visits were messed up. When talking to other patients I discovered that this behavior is common. I do not recommend seeing Dr Stiegel at this location. I’ll never be back to the Beaver office.
My complaints are with the doctors and the staff. Everyone (Adriana, Lisa, Kelly, all the front desk staff) I've dealt with in this office has let me down in every way. First and foremost, NO ONE ANSWERS THE PHONE. The staff has refused to answer the phone and communicate with me more times than I can count. Leaving messages doesn't work either as no one returns the call. I complained directly to Adriana about this at an appointment and she said she KNOWS it is a problem. So, you know it's a problem affecting your patients but you refuse to hold your staff accountable? Great job.
Adriana is a PA and diagnosed my autoimmune disease. We found a medication. I was approved for the bridge program. When I was about to receive my first dose, I was no longer approved.
Speaking with the drug reps, all my provider had to do was resubmit my information to the program. I was in contact with Lisa (supposed to help with all the paperwork, getting me approved, finding other options) several times and all she could do was refer me back to Adriana. Adriana had no answers for me. She requested I see Dr. Wingrove instead. For what? You know the problem and the solution but are refusing to do anything about it.
This has been going on since June. Four months I have been waiting for someone (anyone!) to do their job, yet here we are. My disease is affected by stress and has gotten so much worse in the months I have been fighting to receive decent care.
If I could give zero stars, I would. No one wants to take responsibility for anything here. Learn from my mistake. Find a doctor who actually does their job. That's what I'll be doing now that I've fired this "team".
I had an appointment at 8:10 and the person I was seeing (Michelle) didn't arrive until 8:20. They called me back to the exam room and waited 20+ minutes for her to come in. Barely looked at my face and prescribed a different medication. Then I go to checkout and she comes out and she is having a fit because the staff hadn't filled up the exam rooms with other patients. So, disrespectful to the front office staff to act like that in front of other patients. I won't be back...my time is more valuable but, obviously it's not to her. Seriously, don't schedule appointments if you can't even arrive on time.
Terrible wait period to get back for appt, over an hour. Then asked my name again? Payment plan offers shown online and thru their own scheduling line confirmed not given at appt time. Rude girl at front desk area, not helpful at all. Walked out.
My review is not of the doctors or back staff, they were great. However my review is entirely of the front staff and their incompetence. I am so beyond frustrated that I gave them all of my daughters insurance info and they still charged me what they called a co-ins (it wasn’t it was actually copay per the billing dept) even though we had a primary and secondary insurance and when I questioned it, they stated it didn’t matter and I still needed to pay. I called their billing department and they said I should have not been charged and that I will have to wait 30+ days to request a refund…
Called the billing dept 10.24 to see if they ever processed my daughters secondary insurance, they didn’t so now I have to wait another 30+ days. Ridiculous, is all I have to say.
I love this place. Kristin Smith P.A. is incredible. She found my melanoma 2 years ago, we had it all removed and now I just got for check ups. I owe her and the entire office a lot
I am so very disappointed in this practice. I am not sure if the doctor or my nurse practitioner are even aware of. the extreme difficulty in trying to reach them about prescribed treatment. I especially take offense to the fact I get emails several times of week about enhancements and procedures they are offering or sales on products and services but they can not return a call in over a week. This is not the first time , this has happened many times.
Quick Facts About Advanced Dermatology and Cosmetic Surgery - Beaver
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there