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Best WLM Reviews
This place has been a mixed bag for us. Mike is a friendly sonographer, but we found Emmett to be clumsy and careless.
We have had our appt time changed the day before without notice or reason; overcharged, not once, but twice; was asked for a referral form every single time despite having already emailed these through; and the sonographer made mistakes in their report (which were later picked up by myself, not them).
Other ultrasound clinics offer video and printed copies of ultrasounds, and we will definitely be going elsewhere in the future.
I had an appointment scheduled for 10:45 am at the Advanced Ultrasound Scanning Center, and I arrived a bit early around 10:20 am. To my dismay, I was made to wait until 11:45 am, and the wait was still ongoing. This level of irresponsibility and disregard for punctuality is highly unacceptable, especially considering that I had just finished a night shift and was in dire need of timely service.
I am thoroughly disappointed with the service provided by this scanning center. Not only did they fail to honor my appointment time, but the continued delay has caused unnecessary frustration and inconvenience. Efficient scheduling and respecting patients' time are fundamental aspects of any healthcare facility, and it is disheartening to experience such a lack of professionalism.
I sincerely hope that the Advanced Ultrasound Scanning Center takes this feedback seriously and makes the necessary improvements to ensure prompt and reliable service for all their patients. As a healthcare provider, they should prioritize respecting patients' time and offer a better experience overall.
Both the staff and service was exceptional at Advance Ultrasound. I turned up with my little 2 yr/old, and the welcoming receptionist ensured she was entertained, taking the time to interact with her. The Sonographer was friendly, professional & did a sterling job. What a fantastic team, I highly recommend.
The team at Advanced Ultrasound in Three Kings are amazing, friendly and welcoming. Dee and her lovely team at reception are always willing to help! Booking an appointment with them is so easy and straight forward. And I appreciated the communication and updates I received from them regarding my appointments.
Mike and Emmett, the lovely sonographers always made my ultrasound appointments a special and memorable one. They talk you through every detail, very thorough, knowledgeable and funny!
Above all, they provide you with a seamless experience and exceed expectations. I am always happy to make the drive out from South Auckland to get my ultrasounds here, I highly recommend and cannot fault them!
Done my dating scan today. Friendly and welcoming people. They have provided me with clear guidance and excellent service.
I came here for my growth scan and Emmett was my sonographer. Everything went well. I like how friendly and knowledgeable he is. I usually go to Advance Ultrasound Botany branch as I live really close there. Let's just say, this is the best decision I've ever made regarding all my scans. Didn't mind the drive as I felt really taken care of and finally to have that friendly rapport with my sonographer was great- not the usual disconnected feeling I get from the other place. Staff are approachable and kind. Keep up the good work.
Best sonographer I encountered at the moment was Emmett. He explained all the details of my scan. He made sure I understood everything. My concern was also explained to me very well. He made me feel comfortable and gave me assurance that everything is ok. Never had an issues with the ladies at the reception, they treated me well.
Job well done three kings team. Keep it up ????????
Had a ultrasound done and could not have been happier.
Staff were excellent and the place was lovely
Quick Facts About Advance Ultrasound
Today
Opening Hours
Tuesday | 08:30 AM - 05:00 PM |
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Wednesday | 08:30 AM - 05:00 PM |
Thursday | 08:30 AM - 05:00 PM |
Friday | 08:30 AM - 05:00 PM |
Saturday | Closed |
Sunday | Closed |
Monday | 08:30 AM - 05:00 PM |
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